Unboxing What Matters’ is a Podcast that aims to spark stimulating conversations by bringing together thoughts from outside the box that is topical, inspiring, and impactful for our audiences.
The podcast will provide a platform for experts on diverse, timely, and pertinent topics of discussion to share advice and ideas that can shape the future of business, people and communities in Asia.
In the first season of Unboxing What Matters, our Host Mimi Nicklin uncovers powerful ideas and thoughts around interesting topics like technology and innovation, culture and leadership and marketing and branding in conversation based bi-weekly episodes that are of approximately 30-40 mins in length.
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In this episode of Unboxing What Matters we meet Friso Wesseling, former Regional Head of Financial Services of the Daraz Group and Co-Founder of the Koko Buy-Now-Pay-Later app in Sri Lanka, as he talks to us about financial inclusivity and his predictions for the future of microfinance in the developing markets.
Having been a part of Koko, which leverages rich alternative data to allow users to access interest-free credit, provided Friso with the regional leadership experience to discuss the South Asian context and unpack how governments and private organisations can collaborate to improve infrastructure, digital identification, and investment in mobile technology to enable more communities through access to financial services and solutions. The show discusses the 430 million unbanked consumers in the Asian region and looks at the impact of this socially and economically to uncover why so many consumers in the developing markets will not, or cannot, access the traditional banking system.
Guest Bio
Friso Wesseling hails from the Netherlands and has extensive experience in the South Asian region. He has a degree in Economics (BSc.) and Law (BSc.) from Utrecht University and has earned a Management of Innovation Master's degree from Erasmus University in Rotterdam. At Daraz, he has led the Retail, Strategy, Planning, Business Intelligence, and Financial Services departments over the course of 3 years, seeing the business grow 10 fold, to 100M USD+ during his time in Sri Lanka.
11 May 2023
How Purpose Drives Growth in Multicultural Organisations
In this episode of Unboxing What Matters we speak to Michelle Lee, Vice President of Brand and Communications at Dubai Airports.
With a 20-year career in marketing, this stimulating conversation unpacks the role of diversity and inclusion in the increasingly multicultural environments we work in, while also highlighting the need for more multi-faceted leadership and organisational structures to enable individualism in the workplace.
Michelle shares her experience of elevating corporate performance and guest experiences through employee engagement and marketing storytelling, as the world’s largest airport shifts to becoming a leader in hospitality and service culture.
Michelle unpacks the role of technology in the future of marketing, brand building, and service culture and how the brands she represents reflect the innovative city within which they reside. The discussion closes by looking at female leadership opportunities and equality within aviation, as well as the role of sustainability as Dubai Airport journeys towards becoming the world’s best airport.
Guest Bio:
Michelle Lee is the Vice President of Brand and Communications at Dubai Airports. Michelle has more than 17 years of experience in marketing and joined Dubai Airports in December 2019. Prior to her current position, Michelle has held various global marketing and customer experience leadership roles in the aviation, tourism, insurance, automotive, and consumer goods industries across local and global enterprises that include Qatar Airways, Aer Lingus, Virgin Australia, Air New Zealand and Pepsico. Michelle’s most recent role was Chief Marketing Officer EMEA for MetLife based in Dubai, UAE. Michelle holds double bachelor’s degrees in Commerce and Arts from the University of Auckland, with majors in Marketing and Psychology. She also attended the University of Virginia School of Business Leadership Program and achieved certifications in Strategy in the Age of Digital Disruption from INSEAD and Implementing Winning Strategies from Columbia Business School Executive Education.
25 Apr 2023
We Will See an Employee Revolution in 2023
This discussion with CEO Lucy D’Abo unpacks the current state of workplace culture across the world and answers the question as to whether we are entering an ‘employee revolution’ in 2023.
Lucy shares her predictions for leaders in 2023 as well as deep insight and data to the current evidence supporting the need for more listening-led, engaged, and communication-focused organisational cultures. Sharing highly visible case studies from KPMG UAE and Elon Musk and Twitter globally, Lucy’s interview offers listeners the transformational tips, evidence, and advice that leadership teams need to ensure they move from ‘surviving to thriving’ in the year ahead.
A multi-award-winning CEO and entrepreneur who knows what it means to build, manage and perform in the business world, with culture at the core, Lucy D’Abo has been recognised in the top 50 of Inspiring Female Leaders 2022 by Arabian Business. She has also been awarded ‘Entrepreneur of Year’ by the SME Stars of Business Awards 2015 and named one of the 50 ‘Most Influential Brits’ in the Arabian Business Index in 2013 and 2014. Lucy has been providing professional consulting services to clients and businesses across the Middle East & Asia, Africa and Europe since 1998. In 2021, Lucy launched together, a dedicated workplace culture consultancy focusing on 3 areas, People, Purpose and Culture: www.together.inc (http://www.together.inc)
16 Mar 2023
Unlocking Creativity: Building Brand Experiences and Teams that Matter!
In this first episode of Unboxing What Matters the host Mimi Nicklin speaks to two young business leaders Maud meijboom-van wel and Rakhil Fernando unlocking their big ideas and expertise in management, Sales and Marketing across multiple markets in Europe and Asia Pacific as they tackle common marketing and branding challenges in the region and discuss ideas on how to overcome them to build creative environment in which brands and teams thrive and grow!
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