Welcome to Undeclared, where we will be exploring all the challenges currently facing Higher Education. Everything from changes in how higher education is perceived, to how institutions are handling lower enrollment rates, to what makes institutions stand out in the mind of students and faculty. Higher Ed has a long and illustrious history here in the United States, and it has faced many challenges and changes along the way. Unfortunately, history doesn't always help us solve modern problems and the world of Higher Education is facing many of the same issues other industries are facing. How to handle and use modern communication tools, dealing with faster and less in-depth news cycles, and the ever-present hurdle of differentiating yourself from all the background noise to grab someone's attention long enough to have an impact. We will bring you conversations and interviews with the leaders of higher ed institutions, case studies on what works and doesn't, research on trends and habits, and ultimately help our listeners get a better feel for what THEY can do at their own institution to excel and grow.
So who is this podcast for? It is for anyone in the higher education space that wants to understand where their institution sits in the marketplace right now, and what they can do to move it forward. It is for listeners who lead universities and education programs that need to cultivate a vision for their institution. And it for those who know their institution could be so much more, with just a little TLC in the right places. Join us to learn and share here on Undeclared.
David Gibson is vice president for communications and marketing at Middlebury, where he oversees public affairs, marketing, internal and crisis communications, branding, web strategy, social media, creative services, and print and mail operations. He has three decades of experience advancing the interests of mission-driven institutions and has built programs clarifying their value in the world and bringing deeper engagement with stakeholders. He has held staff positions at Hampshire, MIT, and Dartmouth and was a vice president of strategic communications for the international consulting firm Grenzebach Glier and Associates. At Cornell, he and his team won two Sibley “magazine of the year” awards. As its managing editor, he helped Yankee earn its first National Magazine Award nomination for reporting.
What you’ll learn about in this episode:
How David's career led to higher education marketing, and how his background in magazines has helped inform his career and given him a unique marketing perspective
Why articulating who your institution truly is in a conversational way lies at the heart of higher education marketing's impact
Why David sees his role as “curating and collating” an institution’s messaging as much as “creating” content
Why getting stakeholder buy-in is really just about having conversations with people and listening to their thoughts
How David defines "engagement", based on enabling an audience to emotionally feel something that can motivate them to do something in partnership with the institution
Why identifying and repurposing content is a powerful way for especially small higher ed marketing teams to expand their reach
How David learned "the business of philanthropy" through a new career change, and what key lessons about giving and communication he learned in that role
What wisdom David has to share with higher education marketing professionals seeking to master their communications skills
Resources:
LinkedIn: www.linkedin.com/in/david-gibson-6552644/
LinkedIn: www.linkedin.com/school/middlebury-college/
Additional resources:
Website: www.theundeclaredpodcast.com
Website: www.upandup.agency
Email: contact@upandup.agency
22 Sept 2021
10-Benefits of a Brand Strategy, with Allison Lanier
What you’ll learn about in this episode:
Why mastering your brand platform and getting your messaging and strategy right offers many benefits for higher education institutions
What ten key benefits you’ll receive from a great brand strategy:
Greater clarity
Strengthens trust
Influencing of beliefs
Instilling confidence
Inspiring your employees
Rallying the community
Boosting recognition
Maintaining loyalty
Protecting your pricing
Creating value
Why knowing the benefits of getting your brand strategy can help you get buy-in from leadership
How to get access to a downloadable PDF of these ten key benefits in greater detail from Allison and the team at Up&Up
Resources
Website: www.theundeclaredpodcast.com (http://www.theundeclaredpodcast.com/)
Website: www.upandup.agency (http://www.upandup.agency/)
Email: contact@upandup.agency (mailto:contact@upandup.agency)
LinkedIn: https://www.linkedin.com/in/allison-lanier
Facebook: https://www.facebook.com/upandupagency (https://www.facebook.com/upandupagency)
Twitter: https://twitter.com/upandupagency (https://twitter.com/upandupagency)
8 Sept 2021
From College to University, with Dr. Laralee Harkleroad
Laralee Ferrell Harkleroad partners with organizations seeking to grow and transform their culture, with an emphasis on branding, communications, and marketing. She currently serves enrollmentFUEL as a professional consultant and manager & curriculum strategist for their REV: Fuel Training Series. Dr. Harkleroad also enjoys working with tomorrow’s leaders in the classroom by serving as an adjunct professor and guest lecturer.
Previously, as the Director of Marketing and Quality Enhancement Plan (QEP) Co-Director for Tusculum University, the first University in the state of Tennessee, she built the institution’s first Marketing department, establishing processes and policies, creating brand awareness, and building relationships across the organization to help achieve challenging goals.
Joining TU in 2014, her role covered a wide range of responsibilities including strategic planning and developing integrated marketing campaigns in support of student recruitment and retention, as well as alumni engagement and fundraising support. Dr. Harkleroad recently spearheaded the University’s transition from College to University and its efforts to unify and realign the institution's brand. Dr. Harkleroad led the team responsible for all aspects and execution of the institution’s brand strategy including communication flows, social media management, and the phased redesign of the University’s website using only existing internal resources. Dr. Harkleroad continues to serve as an adjunct professor for the University’s College of Business and College of Civic & Liberal Arts.
A career change in 2012 led Dr. Harkleroad to discover her passion for higher education. Prior to 2012, she spent eight years managing the marketing and recruiting efforts for the TriCities, TN/VA office of Baker Donelson Law Firm. She obtained an EdD in leadership and learning in organizations from Vanderbilt University’s Peabody College, an MBA with a concentration in human resources from King University, and a Bachelor’s in business administration with a concentration in legal studies from East Tennessee State University.
What you’ll learn about in this episode:
How Laralee found her way to #HigherEd marketing and discovered that it was her true "calling"
How Tusculum University is actually the second institution Laralee has worked at during a transition from college to university
What steps Laralee and her team took to ease the transition and reframe their marketing around the university transition
How changing lamppost banners to feature Tusculum University was the single biggest community impact that excited people for the transition
What tools and resources Laralee's team used that made the biggest difference throughout the process
How a clear, aspirational mission statement helped unify everyone and served as a focal point to get all parties involved on the same page
Why Tusculum University chose the "pioneer" as their mascot, and how it reflects the many ways the institution has served as a pioneer in Tennessee
How the outbreak of the global pandemic shaped the direction of some of the rebrand marketing
How all the hard work, strategic thinking, careful planning and implementation paid off in a hugely successful transition and rebrand
Resources:
LinkedIn: www.linkedin.com/in/laralee-harkleroad/
Facebook: www.facebook.com/laralee.f.harkleroad
Instagram: www.instagram.com/laraleeharkleroad/
Twitter: @lfharkleroad (https://twitter.com/lfharkleroad)
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