Understaffed!
Redefining people, processes, and products for the new workforce
Hosted by Melissa Brown
The future of work, recruiting, training, hiring, transforming culture, employee experience
Understaffed speaks to the pain involved with people, process, hiring, firing, training, overhead, culture and employee experience
S3 E10 Mastering Employee Engagement and Retention with Lori Saitz
In this episode of Understaffed, host Melissa welcomes special guest Lori Saitz, an expert in employee well-being with a mission to teach calm and being grounded in workplace chaos. Lori brings a wealth of knowledge from her broadcasting and B2B consulting background, offering corporate teams practical, evidence-based strategies to create healthier, more connected, and innovative work environments. The discussion dives deep into employee retention and engagement, highlighting how essential these factors are to maintaining a productive and motivated workforce.
Lori shares invaluable insights on how leaders can foster a positive workplace culture through simple yet powerful practices like gratitude and employee participation. She emphasizes the importance of appreciation in boosting employee engagement and retention, noting that businesses with engaged employees experience significant increases in profitability. By implementing Lori's strategies, leaders can enhance team morale and improve overall business performance. Tune in to discover how these actionable tips can transform your practice and lead to lasting success.
Lori's Linkedin
https://www.linkedin.com/in/lorisaitz/ (https://www.linkedin.com/in/lorisaitz/)
Lori's Podcast
https://zenrabbit.com/podcast/ (https://zenrabbit.com/podcast/)
Melissa's Bio
https://conciergeelite.com/about-us/
Concierge Elite Staffing Ebook
https://conciergeelite.info/OptometryStaffingEBook/ (https://conciergeelite.info/OptometryStaffingEBook/)
13 Jun 2024
S3 E9 Finding Success in Life & Business, Not Only For Veterinary Practices But All Business
In this episode of the "Understaffed" podcast, sponsored by Concierge Elite, Melissa Brown presents the 2024 Optometry Staffing Guide. The discussion covers essential resources for navigating hiring and staffing in the optometry field amidst technological advancements, regulatory changes, and shifting patient expectations. Key topics include current hiring trends, effective recruitment strategies, onboarding processes, employee retention, and the impact of AI and telemedicine. The episode emphasizes the importance of structured interviews, competitive compensation, continuous staff training, and a positive onboarding experience to attract and retain top talent, ensuring a supportive and productive work environment in optometry practices. For more information, listeners are directed to visit understaff.com and conciergeelite.com.
Melissa's Bio
https://conciergeelite.com/about-us/
Concierge Elite Staffing Ebook
https://conciergeelite.info/OptometryStaffingEBook/
22 May 2024
S3 E8 Finding Success in Life & Business, Not Only For Veterinary Practices But All Business
Eric Dunavant (https://ericldunavant.com/) from ericldunavant.com (https://ericldunavant.com/) & Melissa (https://conciergeelite.com/) from conciergeelite.com (https://conciergeelite.com/) chat about his personal story of how his father's veterinary practice went bankrupt. That inspired him to transition into the financial planning industry, where he now provides coaching to business owners on avoiding similar failures.
They discuss the importance of having basic insurance, savings, and a work/life balance to maintain healthy relationships. Eric shares an anecdote about how his father's veterinary practice initially found success because he put himself first and invested in his family and employees before investing in the business.
They talk about the importance of taking care of oneself and then taking care of one's employees similarly. He emphasizes that it is essential to focus on return on intention, which is different from return on investment. The speaker also has a book and podcast called Redefining Success (https://ericldunavant.com/podcasts/).
They talk about setting goals for next year and how to do it using the Kingdom ROI Truth map.
Keywords: veterinary business, personal story, father's event, culture of investing in people
Eric's LinkedIn (https://www.linkedin.com/in/ericdunavant/): (https://www.linkedin.com/in/ericdunavant/)
linkedin.com/in/ericdunavant (https://www.linkedin.com/in/ericdunavant/)
Melissa's Bio
https://conciergeelite.com/about-us/
Concierge Elite's Website
https://www.conciergeelite.com/
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
6 ratings
Spotify
4.9 / 5
11 ratings
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