#BizTrends2024: Yesh Surjoodeen, MD HP Southern Africa, explains how PCs can win in 2024
The PC market is going through a time. They're losing market
share to the Mac. Losing mind share because of a technology gap that is growing because they are relying on 3rd party suppliers like Intel and AMD. Who better than Yesh Sujoodeen, MD for HP South Africa to explain what the future of the PC looks like.
“I think that during the pandemic era, we had a lot of
demand for devices that allowed people to be online, to socialise, to communicate, and to be in touch. So I think it's the right time for people to relook at their options available and to understand that the refresh cycle that's coming may include, a very informed decision.”
“The fact that you're having a product means that you're
gonna dive into a lot more of the digital environment. Firstly, you're gonna be using a lot more applications. You're gonna be communicating far more effectively in the digital world. It was inevitable that we needed to have that digitisation and that service level support. We accelerated having better options in terms of how you support it.”
“As an IT manager, you just don't wanna respond to the changes, you want to understand what is going on in your environment and be able to address problems before they happen.”
30 Jan 2024
#BizTrends2024: Wayne Toms, GhostDraft CEO, talks about AI convergence in CCM
There’s a line in Redemption Song that goes “have no fear for atomic energy” and it speaks to a post-World War II mistrust of science. We’re in the moment right now with AI. GhostDraft has been automating customer communications since 1984 and the current CEO Wayne Toms thinks that 2024 is the year that AI gets elevated above the hype cycle as an integral communications tool.
"CCM is essentially the software that automates the production and delivery of all types of written documents, but especially these complex legal or contractual agreements."
"It differs from the document automation of the past in several ways, but perhaps most especially in how it can apply quite sophisticated business logic to generate documents on the fly with the appropriate clauses, words, pictures, and so on, in line with the specific customer requirements. And, you know, you might say that in some ways, CCM is becoming the glue between the digital customer And the digital business for these complex financial transactions."
25 Dec 2023
Christmas was cancelled in Bethlehem: a discussion with a religious leader
Podcast originally produced for St George's Rod and Staff https://podcasts.apple.com/za/podcast/st-georges-rod-and-staff/id1503957357
Host: Lindsey Schutters
Guest: Archdeacon Rodney Whiteman
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