About Unleashing the Power of People: Reimagining the Workplace
Experience Management Institute explores what inspires innovators and leaders in people experience—covering people management, mentoring, coaching, training, development, human resources, human capital systems and process improvement, organizational development, and internal communications.
Hear from experts and thought leaders about creating workplaces that are more productive, innovative, and human-centered—all focused on revolutionizing the people experience.
Why Listen? The future of leadership isn't about replacing humans. It's about empowering them with smarter tools to streamline critical management tasks. If you're feeling overwhelmed by the rapid rise of generative AI or unsure where to start your learning journey, this episode is your perfect entry point. Experience Management Institute Co-Founder & Chief Emily Douglas-McNab introduces the creative minds behind a new AI course. They share: Why mastering the art of prompting ...
18 Jun 2025
Controlling the Chaos: Navigating Around Workplace Disruptors
Michael Katz and Taylor Tamang explore major disruptors impacting today's workplace, offering insights on adapting and thriving amidst constant change for leaders and employees.
20 May 2025
AI Here, There, and Everywhere
Why Listen? We know you want and need a playlist for artificial intelligence (AI) in the workplace. And this episode closes with that playlist! But first you'll want to listen in to learn about how our guests are reimagining the future of work *today* with the help of AI. You're hearing about how fast sectors like medicine, business, and science are moving thanks to AI. What about PK–12 education? Check out how HR and other leaders in education are using AI to achieve productivity—and n...
23 Apr 2025
Stay Interview Strategies with Impact
Why Listen? Tune in to this episode to explore the challenges of attracting and retaining educators. Discover how two experienced Human Resources leaders from suburban Chicago school districts tackled these issues head-on through innovative stay interview programs developed during their participation in the Executive Human Capital Leader in Education certification program. Learn about: Unique approaches to recruitment and retention with the help of stay interviews The power o...
23 Jan 2025
The Best Strategy? Listen to Your Community
Why Listen?In this episode, members of the EXMI staff have a conversation with Supt. Dana Addis of Hudson City Schools, a Northeast Ohio suburban district that’s been dynamic for decades.Emerging from COVID, the district worked hard to set a strong foundation for their strategic plan. The plan won an award from the Ohio School Public Relations Association: the coveted Mark of Distinction. This means the judges gave it an A grade—in a field of much stiffer competition than in previous yea...
12 Dec 2024
Students Are Our Why
Human capital leaders from Garland Independent School District share how to develop a comprehensive human capital management system that puts students at the forefront of organizational decision-making.
31 Jul 2024
DEI: Staying the Course
Why Listen?Diversity, Equity, and Inclusion (DEI) programming has been paused or canceled in organizations across the country. SHRM has even removed the work "equity" from its program name. Yet a recent EdWeek article states there are still impactful efforts going on in districts, focused on belonging.The important work here is about improvements to the employee and student experience. Culture and climate are enhanced by awareness and action informed through DEI—along with access and belongin...
27 Jun 2024
School District Impacts: Fair Labor Standards Act Changes
Why Listen?Up to 20% of education employees could be impacted by the recent Fair Labor Standards Act changes for exempt employees.GuestsEmily Douglas-McNab and Dr. Kate Heynoski, Co-Founders and Chiefs at Experience Management Institute, share their insights, along with the organization's VP of Client Services Teresa Daulong. TopicsThey cover the who, what, where, when, why, and how of the updates—and the next best steps for educational organizations to take as they:Look at the data to identi...
18 Oct 2023
Who’s in Charge of Recruitment—PR or HR?
In this episode, Experience Management Institute (EXMI) Co-Founder and Chief Emily Douglas-McNab hosts American Association of School Personnel Administrators Executive Director Kelly Coash-Johnson and EXMI VP of Engagement Kim Ratcliff. They discuss how to bridge the gap between HR and PR for better employee recruiting, featuring:Truths and lies about recruitingCreating meaningful experienceTelling true stories of HR and PR working together for recruitment successUsing data to build per...
9 Oct 2023
Let's Get This Podcast Started
Segment 1: Meet EXMI’s Co-Founders and Get to Know Their VisionHost Kim Ratcliff, VP of Engagement at Experience Management Institute (EXMI), begins this first segment with an introduction to Experience Management Institute’s Co-Founders and Chiefs Emily Douglas-McNab and Kate Heynoski. They share their their vision for the podcast, their inspiration for being committed to people experience, and their perspectives on what makes us thrive as humans in the workplace. In a world where AI is beco...
9 Oct 2023
Trailer: Unleashing the Power of People
Experience Management Institute's new podcast explores what inspires innovators and leaders in people experience—a world that includes people management, mentoring, coaching, training, and development; human resources, human capital systems and process improvement; organizational development, and internal communications. We'll talk to experts and thought leaders about how we can create workplaces that are more productive, innovative, and human-centered—all focused on revolutionizing the...
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