For a century and more, assessment has been slow to evolve. Now, with the availability of highly advanced technologies like AI, it is finally ready to make a quantum leap into its Space Age, giving us new opportunities to reshape how we think about assessment, and how we use it. In this podcast series, industry pioneer John Kleeman talks to experts in a range of fields about the emerging technologies, ideas, and enduring responsibilities that will recast assessment now, and into the future.
As AI reshapes the workplace, organizations need better ways to prove people have the skills required to do the job, not just that they’ve completed training. In this episode of Beyond the Score, Mike Bollinger of Cornerstone OnDemand joins us to explore how assessment, skills, and AI are converging to redefine workforce readiness.
The conversation looks at why demonstrated competence is replacing time spent as the measure that matters, and how assessments are increasingly used to support compliance, reduce risk, and create defensible evidence in hiring and promotion decisions.
We also discuss how AI is changing roles without eliminating the need for human judgment, critical thinking, and durable skills—and what this means for learning, certification, and workforce development. From high-stakes assessment to personalized learning and continuous readiness, this episode examines why proving skills is essential in a rapidly evolving world of work.
Mike referenced several reports and resources during the episode that provide additional context and deeper insight. Links are included below:
https://www.cornerstoneondemand.com/resources/article/skills-economy-report-2026/ (https://www.cornerstoneondemand.com/resources/article/skills-economy-report-2026/)
https://www.cornerstoneondemand.com/resources/article/global-state-skills-economy-2024/ (https://www.cornerstoneondemand.com/resources/article/global-state-skills-economy-2024/)
https://www.cornerstoneondemand.com/company/news-room/press-releases/hidden-ai-lack-of-training-keeps-ai-use-in-the-shadows-despite-ai-usage-encouragement-from-employers/ (https://www.cornerstoneondemand.com/company/news-room/press-releases/hidden-ai-lack-of-training-keeps-ai-use-in-the-shadows-despite-ai-usage-encouragement-from-employers/)
21 Jul 2025
2. Beyond Growth: Strategy, culture & the mission of assessment
From scaling PSI through 30+ acquisitions to reshaping assessment delivery, Assessment Industry Executive Steve Tapp joins John Kleeman for a powerful conversation. Steve offers powerful reflections on leadership, company culture, and the importance of keeping both your clients and your people at the center of every strategic decision.
23 Apr 2025
1. From Canvas to Care: AI for Lifelong Learners
To kick off the first episode of our revamped podcast series, host John Kleeman goes beyond the score with Melissa Loble, Chief Academic Officer at Instructure, who shares the three pillars guiding Instructure’s AI strategy; opportunities for making AI an enabler of lifelong learning; and how AI is being used to empower people, not replace them.
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