Welcome to the Unstall your practice, a digital radio experience for equine veterinary practices and their teams. Brought to you by Business Infusions Software (https://businessinfusions.com)
Join host Cynthia Bain, practice growth specialist for Business Infusions Software, EXPERT in equine practice solutions. Cyntia is LITERALLY married to the profession, espousing one if the top names in Equine Veterinary practice today, and shares your purpose of overcoming obstacles to practice growth and making the equine veterinary profession a profitable, sustainable and fun experience for you! Join Cynthia and her guests as they tackle your toughest challenges HEAD ON and learn about better and more effective ways to get the job done and get you on your way to unbridled growth and a winners’ circle future. So saddle up because those future wins start right here, right now on Unstall Your Practice.
Opportunity of a Lifetime Comes Around Once a Week with Dr Scott Spaulding
"The opportunity of a lifetime comes around once a week". It's just that most people just don't recognize it...What a lead-off! Join me and the LEGENDARY Scott Spaulding as I get to the bottom or practice philosophy, growth and future. How do you close the business knowledge gap after vet school? What kind of pricing strategies support sustainability? What are the best associate compensation and retention practices? How do you grow your practice without sacrificing your lifestyle? And, how do you plan ahead for practice valuation and a clean, ideal exit? Sadlle up and dial in because you'll get answers to all these questions and more from a man who has more than innovated his way to an ideal practice life and lifespan. Listen in now!
15 Mar 2026
What a top Leader Would Do In Your Position with Dr. Sarah Reuss, AAEP President
Have you ever wondered where equine practice is really headed—and what the future might look like? Are other equine veterinarians facing the same challenges you are? And if you were sitting in a leadership role… what would you do differently? Well, saddle up, because this is the conversation. Big things are happening in equine veterinary medicine right now, and on this episode of Unstall Your Practice, I’m sitting down with someone right at the center of it: Dr. Sarah Reuss, President of the AAEP. In this episode, we dive into where equine practice is headed, the real challenges veterinarians are facing today and what leadership truly looks like in a rapidly changing industry. This is one you’re not going to want to miss. So get comfortable, because this is a conversation that matters. Listen in now.
28 Jan 2026
How to Increase Profit Without Seeing One More Horse!
When was the last time you knew exactly what was on your truck, what expired last month or what you used but never billed? If you don't know those numbers, you don't really know your profits!!! Most inventory loss is not theft, it’s invisibility, and it’s a silent profit leak.
Tune in to this pivotal and critical episode to hear a story of $200,000 in inventory on hand, and how no one could tell me what’s expiring, missing or had actually been billed. Learn why, if it's not recorded, it doesn't get billed and how you likely may be just giving it away! Then, do the math as you multiply these figures by every truck, doctor and emergency call. Suddenly you're not talking about small numbers anymore. You're talking 10's of thousands of dollars per year quietly leaking out of your practice!
Inventory is one of the only areas in your practice where you can increase your profit without seeing one more horse when inventory billing and usage are connected in real time guessing goes away and when you know you run a more profitable less stressful practice. You need a system to work, even when people are busy, tired and distracted. Because that's the reality of equine practice!
Join me for this short but practice-impacting episode as I help you stop the leakage, crack down on the waste and boost your bottom line, in just 20 short minutes, with all the existing resources you already have in your practice and without adding a single thing!
5 Aug 2025
Overcoming Overachiever Burnout in Practice with Nicola McCrabbe
Overachievers can be of two kinds and yield two different outcomes: success and burnout. And they come from distinct types of overachiieving. What are the two distinct but opposite types of overachievers? Join Cynthia in this compelling episode as she interviews Nicola McCrabbe, coach and author of "Burnout Be Gone -- Healthy Habits for the Overwhelmed Perfectionist at Work", a book in which she details proactive actions to overcoming stress and turning it into sustainable success! Find out what you can do right now to destress and up your game all while managing it all. The key to having it all is to let these few things go. Want to know what they are? Tune in now!
22 Oct 2024
Secret Practice Growth Horse Pill That's Easy to Swallow
Wondering why supply costs are so inflated while profit margins are so narrow and even non existent? Are you tired of spending 30-45 minutes for free only to have another pharmacy profit? Do you wish you could compete with online pharmacies and have your clients look to you iinstead of them? Want better control, more time to do what you do and better long-term prosperity? Well you're about to find out how with a secret to a hidden barrier you face, a solution that's right under your nose, directly in your practice. And you have the ability to switch on a powerhouse that will light up your bottom line. Ready to find out in less than 20 minutes how you can make a change, today, that will do all of thiis and more? Well get ready to take the reins and take some copious notes, because you're about to get an easy fix, right here and right now! Tune in now!
22 Sept 2024
Why Clients Look Your Gift Horse In the Mouth with Frank Sardella
Hey there, equine heroes, its time we addressed the elephant in the barn: WHY DO CLIENTS TEND TO LOOK A GIFT HORSE IN THE MOUTH? Have you ever felt a bit under-appreciated? Felt devalued in the eyes of a client? Does your dedicated, life's work seem trying or even a little apathetic at times? Do people just not seem to get it? Ever wonder if it's all worth it? Well you're not alone, not because almost every equine vet will answer a resounding YES! to these questions, but because of what my special guest, producer of the show and wellness screening expert Frank Sardella will reveal. Want to know WHY people look the gift horses you give them in the mouth? Want to get people to perceive your value AND PAY YOU your true worth? Well there's one secret you need to know that you don't have to go farther than your own practice to find. Because it's been sitting right in front of you, only a secret handshake away. Frank will not only reveal that secret handshake but will illustrate how your gained access into the insights of your clients will turn the table and the odds in your favor. Yes, you're about to find out that you're not dead-last, but a dark horse in your own race that's actually already won. And your client's are waiting at the finish line and the winners' circle, eager to hand you the trophy. So mount-up and listen in as I bring that all to you. Tune in now!
21 Sept 2024
Scott Pickard, From the Horse’s Mouth: Equine Business Horsepower!
Straight from the horse’s mouth, listen as Business Infusions Equine Veterinary Software CEO, Scott Pickard explains the secret solution to navigating a rapidly changing, progressively more challenging and even erratic and volatile practice environment. Yet with all the business acumen and strategy required to survive practice life, it isn’t business, in the end that makes or breaks a practice. Scott says you may not be in the animal business at all. What business ARE you in? Tune in now and find out the basic truth behind what business you’re actually in and how that understanding can not only unlock basic practice survival, but expansion too. Find out how to stop trying to single-hand a practice and start utilizing the most important resources that are actually more abundant than you realize. Join Cynthia as she interviews Scott and gets you the answers you want and some morsels you can take away and apply right now. Tune in now!
11 Sept 2024
Dr Fairfield Bain Teaching New Horses Old Tricks, Married to the Profession
I mentioned I was LITERALLY married to the profession and I wasn't kiidding! My husband, Dr Fairfield Bain, is not only renown in the equine veterinary profession, but in my home and work life as well! Join me as I take him over the jumps in a heart-to-heart interview about old school vs new school approaches to equine veterinary practice, and how a "new horse" can learn "old tricks" that have not changed in all the intervening years since the early days, despite all the new technology available. Learn why and how they are more relevant and important now than ever! Find out Dr Bain's secret to success in practice, his thoughts on the best learning, modeling and practicing scenarios that result in the best practice situations and outcomes and how mentoring can become a profitable and fulfilling two-way street. We have the master and the answers ready and available for you in this brief but power-packed interview watiing for you. So get ready to unstall YOUR practice as I interview Dr Bain and get you the answers you want to know. Tune in now!
30 Aug 2024
Deb Reeder, From Coping to Meaningful Relationships and Sustainability
Concerned about recent downtrends and stalls to success in equine practice? Has the challenge of practice begun to tip the scales and outweigh the benefits and purposes that drove you into practice? Why should medical records, billing, tech staffing and relationships be a problem, let alone be a block to your having the practice you always wanted, one that lets you fulfill your purpose of why you went into this in the first place? In this episode, Cynthia's guest has answers. But those answers aren't "solutions" to your problems at all, the last thing you need, right? You know those "solutions" that you're told to implement that don't change a thing in the day-to-day? Well, what if you weren't told solutions but instead shown the whys and wherefores, the reasons behind everything that sidetracks you from the race you're running, the lane you belong in and the stable, sustainable, purposeful and FUN practice you deserve? Join Cynthia as she interviews renown industry expert Deb Reeder, Licensed Vet Tech and Strategic Brand Innovation Consultant as she reveals the real reasons behind the problems you face in practice and how to tackle those for a more permanent fix, ending the constant cope. All that and more in this short but power-packed episode of Unstall Your Practice. Join Cynthia and Deb
28 Aug 2024
PILOT: A Funny Thing Happened On the Way to the Stable
The pilot episode of the show where Cynthia tells the most compelling story of how she ended up in a profession she knew nothing about now knowing EVERYTHING about it and being married to the best of it, LITERALLY. Hear the tales she tells of not ever having seen a horse as a teenager being a "big city girl" and how she ended up gviing advice to the best of those who care for those very animals. Find out how her passion can resprak and set yours aflame!
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