Valtech Café

About Valtech Café

The convergence of technology, design and content. Valtech Café is a hub to share knowledge, explore new industry concepts, to guide and define best practices. Learn more on www.valtech.com Valtech Café nous permet de partager des connaissances, d'explorer de nouveaux concepts de l'industrie pour guider et définir les bonnes pratiques.

Publisher

Valtech Café

Category

technology

Language

en

Explicit

No

First episode

13 Feb 2018

Latest episode

10 Apr 2026

Latest episodes

1 of 110 episodes have a transcript.

1. 

   10 Apr 2026TRANSCRIPT

   Rethinking digital care with PFA Pension

   In this episode of Valtech Café, we explore how PFA Pension is rethinking digital care journeys, combining automation, data and experience design to reduce friction, accelerate access to treatment and improve outcomes for customers when they need it most.

2. 

   17 Nov 2025

   The Customer Experience Odyssey

   In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys. From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.

3. 

   16 Sept 2025

   Driving experience innovation with AI

   In this episode of Valtech Café, Tizzy Philp is joined by Nils Wollny, CEO of Holoride, to explore how the car is becoming an intelligent, immersive and monetizable experience platform. As part of a collaborative effort, Valtech and Holoride have developed the AI Audio Travel Assistant — a context-aware, voice-first solution that delivers personalized, hands-free interactions for drivers and passengers. It’s a powerful combination of geospatial intelligence, dynamic data and seamless service integration. From redefining the boundaries of in-car engagement to unlocking new D2C opportunities for OEMs, this conversation dives into the future of connected mobility — and what it takes to get there.

Inside a recent episode

Rethinking digital care with PFA Pension

Published 10 Apr 2026 · Transcript excerpt

[…] And then you ask about how I see the connection between technology and human care. And why I find it interesting, the reason I find it interesting is actually because I think it challenged me in another way. When I was selling books, that is kind of an easy situation because the customer, I believe, I hope, is happy to buy a book. But when you're looking into a human care, then you have a customer who is vulnerable. So how can you take this person and give them some safe space, get them to feel that they are seen as a person having a pain or a sickness. So it is kind of a change from an interaction based on transactions to interaction based on human relations. […]

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

114,189

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

1 ratings

Podcast Authority Score: 51 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

69

Social presence

0

YouTube

82

Engagement

0