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Vendor Voices - A Real Partners Revenue Cycle Podcast

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by Real Partners

5.0(2 reviews)

8 episodes

Updated Daily

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Podcast Overview

Interested in amplifying your revenue cycle but not sure where to start? Want to hear what vendors are up to - without being sold to? Vendor Voices was built to bring clarity to the vast rev cycle vendor landscape - one vendor at a time. Episodes start with a 5min Snapshot Challenge, followed by practical rev cycle advice and education through candid conversations with vendor leaders. This podcast was made for everyone in revenue cycle and healthcare finance accountable for REAL financial outcomes. Coming Soon: "Provider Perspectives - A Real Partners Revenue Cycle Podcast"

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Publishing Since

4/14/2026

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Recent Episodes

June 19, 2026

Optimizing Complex Claims And Revenue: Strategic Insights with Mike Esworthy of EnableComp

Optimizing Complex Claims And Revenue: Strategic Insights with Mike Esworthy of EnableCompJoin us for an in-depth conversation with Mike Esworthy,Chief Strategy Officer of EnableComp, as he shares how to transform complex claims into strategic assets, leverage AI thoughtfully, and foster meaningful partnerships in healthcare revenue cycle management. Key Topics:<ul><li>Breaking down the specific challenges of complex claims</li><li>The evolving role of AI in healthcare revenue cycle management</li><li>Why strategic outsourcing of complex claims makes sense so often</li><li>Metrics healthcare leaders should track for complex revenue optimization</li><li>The importance of partnerships and holistic approaches in RCM</li></ul>In this episode:<ul><li>EnableComp's mission to turn complex claims into maximum ROI through AI-driven insights</li><li>The shift from complex claims RCM being viewed as cost centers to strategic assets</li><li>How recent acquisitions like HROI bolster EnableComp’s capabilities</li><li>Key takeaways from Mike’s experience at JP Morgan Healthcare Conference</li><li>The broader definition of complex revenue and its impact on hospital finances</li><li>Clarifying the unique challenges of VA, Workers Comp, out-of-state Medicaid, and motor vehicle claims</li><li>Practical advice for healthcare leaders to improve claim performance and avoid revenue leakage</li><li>The role of proper data, guardrails, and organizational alignment in AI adoption</li><li>The strategic importance of partnerships in revenue cycle success</li> </ul>Timestamps:00:00 - Introduction 01:05 - Vendor Voices Snapshot Challenge03:40 - Introducing Mike Esworthy05:20 - Recent acquisition of HROI and strategic growth06:10 – Quick recap of 2026 JPM Healthcare Conference + the shift in AI's role from ideation to grounded application 10:00 - Redefining complex claims as "complex revenue"11:35 - Challenges specific to VA, Workers Comp, motor vehicle accidents, and out-of-state Medicaid claims + why outsourcing often makes sense16:28 - Common causes of complex claim denials: front end breakdowns, eligibility, & COB 19:41 - Metrics every healthcare leader should prioritize to track complex claims24:00 - Treating complex claims as an asset, not a cost center 25:25 - The evolution of revenue cycle optimization: Is our field finally getting the attention it deserves? It’s time to put a spotlight on our unsung revenue cycle heroes! 29:05 - The importance of proper AI implementation and guardrails: Garbage in, Garbage out31:45 - Challenges with interoperability in complex claims34:01 - Final advice: Embrace partnerships in business and at home The episode was brought to you by: <a href="https://realpartnersconsulting.com/">Real Partners Consulting</a>Connect with Ryan Downs: <a href="https://www.linkedin.com/in/ryanpdowns/">https://www.linkedin.com/in/ryanpdowns/</a> Connect with Mike Esworthy: <a href="https://www.linkedin.com/in/mike-esworthy-b4455511/">https://www.linkedin.com/in/mike-esworthy-b4455511/</a> We Want Your Input!If you’d like to suggest a specific topic or guest, feelfree to reach out to me on LinkedIn or email at rdowns@realpartnersconsulting.com.Please rate and review – and be sure to subscribe to nevermiss an episode!Thank you for listening!

June 5, 2026

Automating the Drudgery to Liberate Rev Cycle Teams: Insights from Dave Blanchard of Candid Health

Automating the Drudgery to Liberate Rev Cycle Teams: Insights from Dave Blanchard of Candid HealthMost healthcare organizations are drowning in manual tasks,frantically trying to keep up - until now. Join Dave Blanchard of Candid Health as he walks us through the process to remove avoidable friction within your revenue cycle. You'll discover how understanding your data foundation is thekey to unlocking AI’s potential, why automation is a liberation strategy, and how to combat the misconception that AI replaces people. Automation isn't about eliminating your team; it's about freeing them to focus on what truly matters -patient care and complex problem-solving. Key Topics:<ul><li>The concept of touchless claim rates and its impact on healthcare efficiency</li><li>Differentiating automation: liberation vs. replacement</li><li>Building a foundation: importance of understanding healthcare data</li><li>Overcoming misconceptions about AI and automation in revenue cycle management</li><li>Key success factors for tech implementation in healthcare organizations</li><li>Short-term opportunities for stability and growth in 2026</li></ul>Timestamps:00:00 - Introduction00:57 - Vendor Voices Snapshot Challenge03:26 - Introducing Dave Blanchard04:25 - Defining touchless claim rate and its significance05:34 - Addressing concerns: automation as a tool for human empowerment instead of workforce reduction07:28 - How staffing challenges accelerate the need for touchless solutions09:29 - Building a strong data foundation for AI success12:04 - Metrics that matter; Demonstrating ROI15:56 - Debunking common misconceptions about automation and AI24:55 - Surprising lessons from organizations implementing automation30:03 - Key success factors in technology implementations34:50 – Short term strategies to stabilize revenue cycle performance in 202637:59 - Final advice: Trust your intuition, seek partnerships, be kind The episode was brought to you by: <a href="https://realpartnersconsulting.com/">Real Partners Consulting</a>Connect with Ryan Downs: <a href="https://www.linkedin.com/in/ryanpdowns/">https://www.linkedin.com/in/ryanpdowns/</a> Connect with Dave Blanchard: <a href="https://www.linkedin.com/in/david-blanchard-90994a9/">https://www.linkedin.com/in/david-blanchard-90994a9/</a> We Want Your Input!If you’d like to suggest a specific topic or guest, feelfree to reach out to me on LinkedIn or email at rdowns@realpartnersconsulting.com.Please rate and review – and be sure to subscribe to nevermiss an episode!Thank you for listening!

Episode thumbnail for Optimizing Revenue Cycle from Epic Implementations through Internal Collaborations: Insights from John Freeman & Bret O’Connor of Revigate

May 26, 2026

Optimizing Revenue Cycle from Epic Implementations through Internal Collaborations: Insights from John Freeman & Bret O’Connor of Revigate

Optimizing Revenue Cycle from Epic Implementations through Internal Collaborations: Insights from John Freeman & Bret O’Connor of RevigateEfficient revenue cycle management is crucial in healthcare.Today’s episode dives deep into how innovative consulting firms like Revigate are reshaping this landscape. Led by experienced operators, they emphasize results-driven strategies tailored to the complexities of healthcareorganizations. Key Topics:<ul><li>The unique approach of Revigate as operator-led revenue cycle optimizers</li><li>Optimizers or consultants: Doing the work versus advising on the work</li><li>Challenges and solutions in Epic implementation and optimization</li><li>The evolving role of revenue integrity and charge capture strategies</li><li>Future revenue cycle challenges and technology's role, including AI</li><li>The importance of being kind, collaboration, and partnerships in driving results</li> </ul>Timestamps:00:00 - Introduction01:04 – Vendor Voices Snapshot Challenge05:40 – Introducing John Freeman & Bret O’Connor10:08 – The importance of “doing the work” in addition to advising; being optimizers over consultants14:05 – Measuring client success in the revenue cycle consulting world: ROI16:00 – Advantages of a smaller consulting firm: There is no B-Team.18:55 – Strategies for Epic implementation, pitfalls to avoid, emphasizing revenue accountability, change management, and maximizing functionality24:50 – The risks of approaching an EMR implementation without support27:00 – The significance of revenue integrity efforts and proactive charge capture33:20 – Predictions & advice for 2026 revenue cycle challenges: Do more with less, find the right partners, protectnet revenue, and leverage automation / AI36:30 – Final Parting Advice: Be kind! Tips for fostering organizational collaboration and trust. Communicating the importance of revenue cycle outcomes. The episode was brought to you by: <a href="https://realpartnersconsulting.com/">Real Partners Consulting</a>Connect with Ryan Downs: <a href="https://www.linkedin.com/in/ryanpdowns/">https://www.linkedin.com/in/ryanpdowns/</a> Connect with John Freeman: <a href="https://www.linkedin.com/in/john-freeman-crcr-235661b4/">https://www.linkedin.com/in/john-freeman-crcr-235661b4/</a>Connect with Bret O’Connor: <a href="https://www.linkedin.com/in/bretoconnor/">https://www.linkedin.com/in/bretoconnor/</a>We Want Your Input!If you’d like to suggest a specific topic or guest, feel free to reach out to me on LinkedIn or email at rdowns@realpartnersconsulting.com.Please rate and review – and be sure to subscribe to nevermiss an episode!Thank you for listening!

8 total episodes available

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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is Vendor Voices - A Real Partners Revenue Cycle Podcast?: Interested in amplifying your revenue cycle but not sure where to start? Want to hear what vendors are up to - without being sold to?

Vendor Voices was built to bring clarity to the vast rev cycle vendor landscape - one vendor at a time.

Episodes start with a 5min Snapshot Challenge, followed by practical rev cycle advice and education through candid conversations with vendor leaders.

This podcast was made for everyone in revenue cycle and healthcare finance accountable for REAL financial outcomes.

Coming Soon: "Provider Perspectives - A Real Partners Revenue Cycle Podcast"
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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