Verint - In conversation with........

About Verint - In conversation with........

A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.

Publisher

Verint Asia Pacific: CX | Customer Engagement | Contact Centre, Martyn Riddle

Category

business · technology

Language

en

Explicit

No

First episode

12 May 2020

Latest episode

15 Oct 2021

Latest episodes

25 episodes in the feed.

1. 

   15 Oct 2021

   How Big Brands are Transforming their Customer and Digital Experience with Knowledge Management

   In this episode we have taken a break from our regular podcast series to bring you an extend session from the recent "How Big Brands are Transforming their Customer and Digital Experience with Knowledge Management" Hosted by Sharan Melamed of Matchboard. This session features commentary from both AGL and BMW discussing their transformational journeys in deploying Knowledge Management and the benefits gained since the deployment.

2. 

   24 Aug 2021

   In Conversation With......Tanushree Dabral - pt 2

   In part two of our compliance special. Ian Harrison continues his conversation with Tanushree Dabral of PX Partners

3. 

   2 Aug 2021

   In Conversation With......Tanushree Dabral - pt 1

   In this first of a two part special, returning guest presenter Ian Harrison, Verints' own Director of Customer Experience chats with Tanushree Dabral, CEO of PX Partners and an accomplished governance, risk, and compliance practitioner.

Contact Verint - In conversation with........

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.