Welcome to "Video Voyagers: Edge of AI", powered by Videate! We’re exploring where no one has before– the transformative impact of AI and Video Automation on Customer Success. In each episode, we talk with industry experts and visionary practitioners to explore real-life stories of innovative AI video applications in the world of SaaS. Barriers? Shattered. Misconceptions? Debunked. Join us as we discover the incredible potential of AI and Video Automation for Customer Success. Subscribe now!
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Publishing Since
8/2/2023
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February 22, 2024
In this episode of Video Voyagers: Edge of AI, Jeff Beaumont, Customer Success Consultant at Jeff Beaumont Consulting, joins Audrey Lecker and Richard Benavides to explore the challenges facing customer success teams, compliance risks, and the significance of collaboration and empathy in an AI-driven world.
February 8, 2024
In this episode of Video Voyagers: Edge of AI, Annie Dean, CEO and Co-Founder of RecastSuccess, joins Audrey Lecker and Richard Benavides to discuss the impact of AI on jobs in the customer success field, the current state of businesses considering customer experience, and the challenges facing customer education teams.
January 25, 2024
In this episode of Video Voyagers: Edge of AI, hosts Richard Benavides and Audrey Lecker discuss the impact of scaling on customer experience and the fear surrounding AI technology. They explore the benefits and drawbacks of automated systems, such as at McDonald's and Amazon. They also dive into the role of AI in creative industries, and how it might both enhance and threaten the work of artists. Richard and Audrey emphasize the importance of embracing AI tools and staying informed to future-proof yourself in a rapidly changing landscape.
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Welcome to "Video Voyagers: Edge of AI", powered by Videate!
We’re exploring where no one has before– the transformative impact of AI and Video Automation on Customer Success.
In each episode, we talk with industry experts and visionary practitioners to explore real-life stories of innovative AI video applications in the world of SaaS.
Barriers? Shattered. Misconceptions? Debunked.
Join us as we discover the incredible potential of AI and Video Automation for Customer Success.
Subscribe now!
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