The future of business is virtual teams. Business leaders who harness the power of remote work can scale faster, with lower overhead, better talent, all while remaining more agile. Tools like Slack, Zoom, Asana, & Trello (to name a few) mean it's never been more attainable to run a serious business with a virtual team. However, with this newfound freedom comes new challenges of creating a real team that advances the company mission, and not just a bunch of people texting each other from their couches. Find out how we do it...Hosts Deacon Bradley (VP), Angela Ponsford (VP), and Ralph Burns (CEO & Founder) share the keys which enabled them to grow from one guy with a virtual assistant, to a thriving team across 5 continents, 14 countries, and counting.Find the show notes and resources for every episode (and more) at https://deaconbradley.com/
#13 If you want your virtual team to run like clockwork, then you need to know exactly what to look for in the hiring process. Listen in as Angela Ponsford & Deacon Bradley discuss the key attributes that allowed them to grow beyond a team of 30 virtual professionals across 14 countries & 5 continents. BONUS: We plan to release more info to help people with the hiring process - and our Insiders will get it first. Join the list, and reply to the first email to let us know you're...
4 Jun 2020
How To Process Hundreds Of Emails In Minutes A Day
#12 We've all been there - email overload. But take heart, there's a simple three-part system that will get you through hundreds of emails in just minutes per day. And you'll never drop another "email ball" again. Change you email life with today with this highly actionable episode, and then get on our Insider list for more behind the scenes tips on running a business. Download Our Free Guides ---------- Hiring Secrets: How to find the right people who will take your business to the next l...
28 May 2020
How We Created & Launched A New Product In Just Five Weeks
#11 Creating a new product is a hard job. Creating it with a 100% virtual team is even harder. This week we take you behind the scenes of a new product we created and launched in just five weeks with a team of 13 people across four continents. We get really practical and share soup to nuts how we organized things, how we communicated, and some of the key actions along the way that aided our success and efficiency. Resources Mentioned In This Episode Loom to make all kinds of videos on the...
21 May 2020
What To Do When Your Team Doesn't Deliver
#10 A big fear of any manager is what to do when a team member doesn't do what you needed. In a virtual environment this fear is magnified so intensely that many business owners don't even try to build a virtual team. In this episode we talk about the keys that have enabled us to build a worldwide high-performance virtual team. Discover the leading indicators to watch out for so you can address a hot spot before it derails a project or account. You'll also find out specific tactics and ...
14 May 2020
6 Quick Fixes To End Slack Overwhelm
#09 There’s a maxim I love about email that goes something like this… Your email inbox is other peoples’ todo list for you. If you’re not careful, Slack can turn into that on steroids! With a growing team of 40 across 5 continents, it can be a challenge to keep things under control in our business’s Slack workspace. We like to say, “The sun never sets on Tier 11,” because there’s always someone working somewhere. Which means Slack is always buzzing. So how do you strike a balance between main...
7 May 2020
Seven Tips for Virtual Managers - Part 2
#08 Are you a virtual manager? We’ve got highly actionable tips to get you headed in the right direction. These are things you must get in the habit of doing regularly or your team’s performance will suffer. Even if you’re an experienced leader, doing it in a remote environment takes a few tweaks to dial it in. Be sure you also check out Part 1 of this episode (#07). Resources Mentioned In This Episode Radical Candor by Kim ScottThe One Minute Manager by Ken Blanchard#03 Slack Tips for Virtua...
30 Apr 2020
Seven Tips for Virtual Managers - Part 1
#07 Seven Tips for Virtual Managers Part 1 New virtual manager? We've got highly actionable tips to get you headed in the right direction. These are things you must get in the habit of doing regularly or your team's performance will suffer. Even if you're an experienced leader, doing it in a remote environment takes a few tweaks to dial it in. Resources Mentioned In This Episode Dare To Lead by Brene BrownRadical Candor by Kim ScottRadical Candor Podcast"Paint Done" - our favorite clarity ...
23 Apr 2020
Why Virtual Meetings Are Better Than IRL Meetings
#06 Meetings are a necesity no matter the size of your organization. From our experience, meetings are even more crucial in a virtual environment. Master the techniques and resources in this episode and you'll discover your virtual meetings are even more effective than your co-located meetings. Resources Mentioned In This Episode ScheduleOnce: for external scheduling (what we use)Acuity Scheduling: for external schedulingCaldnely: for external schedulingGoogle Calendar sharing settings (G-Su...
16 Apr 2020
Project Management for Virtual Teams
#05: It doesn't matter if you work in a co-located business or are part of a remote team, project management is crucial to coordinating efforts. We've used our fair share at Tier 11, and evaluated dozens more to find things that work for our distributed team. Listen in as we share the foundation of what makes a good project management solution for a virtual team. Resources From This Episode Podio: Great for structured workflows (our first tool at the agency) Trello: Simple, agile, powerful. ...
9 Apr 2020
Keys to a Great Zoom Experience For Your Remote Team
#04: Zoom is such an integral tool to building a high performance virtual team. Before zoom we were a bunch of co-workers and loose acquaintances. But with Zoom we've become close friends (complete with inside jokes and worldwide meetups). Listen in as we share some of our best tips for using video chat in your business (as well as some advanced tips from Ralph near the end. Resources Mentioned In This Episode Zoom! Hands down the best video chat for virtual teams Zoom scheduling privi...
1 Apr 2020
Slack Lessons From A Worldwide Virtual Team
#03: Slack is the glue that holds your remote team together. And just like real glue, it can either work miracles or be a total sticky mess! We've done it both ways, and in this episode we share the key elements of our Slack setup that make it an easy to understand & operate machine (even with over 50 channels and counting). We've seen this done wrong in so many businesses, so please listen in before your team goes back to email and text messages! Resources Mentioned In This Episode Usi...
31 Mar 2020
Five Must Have Tools To Go Virtual
#02: A successful virtual team is built on a strong foundation. The tools we discuss in this episode makeup the core of how we communicate and organize our work across a worldwide team. Although it will be easy to get up and running quickly with these tools, if not used properly they can turn the dream of a virtual team into a total nightmare! Resources Mentioned In This Episode Video Chat: Zoom: the best video chat available Google Hangouts: totally works, just not our favorite for pros....
30 Mar 2020
Why Virtual Business Is The Future
#01: Our team, Tier 11, has been run as a completely virtual business from the start. We’ve grown from just Ralph and a VA, into a thriving team of nearly 40 located across 5 continents, 14 countries and counting. Your hosts, Deacon Bradley (VP), Angela Ponsford (VP), and Ralph Burns (CEO & Founder) share the story of how they each went from the corporate world to starting and leading a worldwide virtual team. Check out our upcoming episodes as we build the must have foundation of your v...
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