Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

Voices of CX

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by Worthix

4.9(25 reviews)

126 episodes

Updated Daily

Accepts GuestsHas SponsorsLocation 🇺🇸

Podcast Overview

Voices of CX is a Customer Experience podcast hosted by Mary Drumond where she interviews top marketers, industry experts, thought leaders, and academics on how their markets overlap with CX. The topics of this podcast focus on technological innovations in data science, market research and surveys; behavioral analytics and design; the implementation of Artificial Intelligence for marketing platforms, and how all these factors are revolutionizing the way companies dialogue and deliver memorable experiences to their customers.

Language

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Publishing Since

4/30/2018

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Recent Episodes

December 19, 2022

Writing the Blueprint for Customer Obsession: Marbue Brown - S10E8

Host Mary Drumond interviews CX executive Marbue Brown about building customer obsession through extreme operational practices and continuous innovation.

December 5, 2022

B2B Content Marketing with a Growth Strategy: A. Lee Judge – S10E7

Host Mary Drumond interviews A. Lee Judge, Co-Founder and CMO of Content Monsta, about building a B2B content growth strategy and fostering employee creativity.

November 28, 2022

CX Professionals Worldwide Get Back to Basics: Rick Denton - S10E6

Host Mary Drumond interviews CX advisor Rick Denton about shifting from "survey & score" to "listen & act" for business growth.

126 total episodes available

Recent guests on Voices of CX

Guests from recent episodes — sign up to see every guest that has ever appeared on this show.

Marbue Brown

Guest

A Lee Judge

Guest

Rick Denton

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Kristen Berman

Guest

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Frequently asked questions

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What is Voices of CX?: Voices of CX is a Customer Experience podcast hosted by Mary Drumond where she interviews top marketers, industry experts, thought leaders, and academics on how their markets overlap with CX.

The topics of this podcast focus on technological innovations in data science, market research and surveys; behavioral analytics and design; the implementation of Artificial Intelligence for marketing platforms, and how all these factors are revolutionizing the way companies dialogue and deliver memorable experiences to their customers.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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