The podcast about future of work, communications technology and business transformation. Two analog guys searching for the soul of technology in a digital world. Comments? Suggestions for new episodes? We’d love to hear from you. www.jarnoldassociates.com/contact
Hiatus Time for Watch This Space - Review of the Most Impactful Tech Since 2018, and What We're Watching for Next
The hosts of Watch This Space Podcast reflect on impactful technology trends since 2018, emphasizing the pandemic's role in hybrid work and the dual nature of AI and quantum computing.
6 May 2025
Spotlight on Innovation with AI and Communications Technology
April was a busy month for industry events, and the main focus for this episode was Jeff Pulver’s vCon event, held in Hyannis, MA. Chris spoke at the event, with the main takeaway being that vCon is a “watch this space” initiative, especially for using AI to derive new value from conversations, including unstructured data. With vCon being early stage, the focus was mainly on laying the groundwork to make this an IETF standard, and proof of concept interop testing. Chris explained how this was a different conference experience, with the participants trying to set the foundation for vCon before it gets on the radar of the hyperscalers. Following this, Jon added his thoughts on other recent events, namely 8x8’s analyst event, speaking at the Cloud Communications Alliance event, and Vector Institute’s Remarkable conference in Toronto.
1 Apr 2025
Return to Office and Agentic AI Realities
March was another busy month, with Chris attending Leesman’s research event in NYC, and Jon doing the same for Enterprise Connect in Orlando, along with Cognigy’s Nexus event in Dusseldorf. On this episode, Chris explains the big disconnect between what management and workers want for coming back to the office, and how that’s impacting corporate real estate thinking. For Jon, Agentic AI was the big story at Enterprise Connect, and he reviews why it’s so important, but also how enterprises are struggling to find the best use cases. Another takeaway is why Jon thinks Google’s AI-first approach to CX could make them a dark horse player in the hyper-competitive contact center space. Finally, Jon shares how Cognigy is getting impressive results with Tier 1 customers using Agentic AI – mainly in the EU – and showing what’s possible when AI is deployed effectively.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
3 ratings
Podcast Authority Score: 15 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
18
Social presence
0
YouTube
0
Engagement
32
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