Disruption is the name of the game these days and it appears that no business or industry is safe. From consumers shifting demands, new competitors popping up on the daily and those tiny computers in our pocket giving us 24/7 access to all our hearts’ desires…times they are a-changing. Join Lee Peterson, retail veteran and consumer expert, as he discusses super relevant business topics with equally relevant and interesting guests. This biweekly podcast is brought to you by WD Partners, innovation at scale.
WDCast
Claim This Podcastby WD Partners
5.0(8 reviews)
55 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
Disruption is the name of the game these days and it appears that no business or industry is safe. From consumers shifting demands, new competitors popping up on the daily and those tiny computers in our pocket giving us 24/7 access to all our hearts’ desires…times they are a-changing. Join Lee Peterson, retail veteran and consumer expert, as he discusses super relevant business topics with equally relevant and interesting guests. This biweekly podcast is brought to you by WD Partners, innovation at scale.
Language
🇺🇲
Publishing Since
6/10/2019
1 verified contact email on file for WDCast
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
February 14, 2023
Zack Oates, Founder and CEO at Ovation: A Frictionless Feedback Survey
Let’s give a standing ovation for… Ovation! 😉 All puns aside, Zack Oates and his start-up company have made great strides in the realm of restaurants and the guest experience through their development of a simple and frictionless 2 question survey. Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, and discover insights to improve & drive revenue, making it the #1 guest feedback company in the United States. Zack’s passion for restaurants and love for meeting people have helped craft his success story. Zack being a podcast host himself lends itself to an entertaining and banter-filled episode alongside Lee. Together, they cover the origin story of Ovation, consumer research on guest feedback, a book Zack wrote on dating, and much more. You can explore more on Ovation by visiting: <a href="https://ovationup.com/" target="_blank" rel="noreferrer noopener">https://ovationup.com/</a><br /><br />1:24 – Meet Zack<br />3:42 – The 2 Question Survey<br />6:38 – Simple & Frictionless<br />10:54 – A Humble Brag<br />13:57 – The Importance of Feeling Important<br />17:38 – Dating Never Works Until It Does<br />20:11 – Restaurants & Delivery<br />24:50 – Restored Faith in Humanity<br />27:40 – Lee’s Lightning Round
January 24, 2023
Seana Strawn, Head of Home Furnishing Identity & Retail Design at IKEA: Big Store, Bigger Ideas
DIY assembly furniture, Swedish meatballs, enviable showrooms, & ball pits in Småland… sound familiar? Yes, we are talking about the iconic Home Furnishing store, IKEA. And to make you adore them even more we spoke with Seana Strawn, Head of Home Furnishing Identity & Retail Design, on IKEA‘s quest towards a sustainable planet. Seana comes with 23 years of experience in the home furnishing industry, and she shares her passion for how the brand is embracing climate change as an opportunity and big responsibility. One of the ways IKEA is taking action is through their Circularity Hubs designed for refurbished items only. Listen to the episode to learn more about IKEA’s sustainability efforts, customer-centric practices, and their 5 principles of home furnishing identity.<br /><br />1:20 – Meet Seana<br />2:47 – A Back Story on IKEA<br />5:04 – Test & Learn Approach<br />7:50 – It’s About the People<br />10:19 – IKEA’s Target Customer<br />11:14 – Let’s Talk Sustainability<br />16:19 – A New Circularity Hub<br />22:57 – What’s Next?<br />24:41 – Big vs. Small IKEA Stores<br />27:08 – Home Furnishing Identity<br />28:20 – The Personal Side of Seana
January 11, 2023
Jamie Schisler, Chief Comfort Officer at UpWest: From Comfort Online to Comfort IRL
Specialty Retail is at a crossroads and a new brand is paving the way for innovation. Jamie Schisler, Chief Comfort Officer of comfort clothing brand – UpWest, is welcomed on to WDCast to discuss the brand’s business model, growth plan, and a new approach to resale retail. The brand’s business model was set up for success from the beginning, with what Jamie refers to as having “all legs of the table.” Unknowingly, this prepared the brand for the soon approaching pandemic and the DTC online store began opening physical stores as COVID restrictions loosened, meeting the consumers where they were according to online sales. Alternatively, the brand’s promise of comfort anticipated consumers’ needs in a time it was craved the most. Learn more about how UpWest is manifesting comfort for consumers and its other creative ventures.<br /><br />1:34 – Meet the Specialty Retail Veteran<br />3:44 – Starting a New Brand<br />6:49 – From FOMO to JOMO<br />9:32 – A Brand Focused on Wellness<br />11:00 – From Online to In-store<br />13:36 – The Growth Plan<br />16:59 – SoHo + Scrap NYC<br />19:11 – Solving the Circularity Problem<br />23:15 – What About Malls?<br />28:03 – Lee’s Lightning Round
55 total episodes available
Deep-dive analytics for WDCast
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is WDCast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.