We Can Be Better features interviews with practice management leaders, physicians, managers, clinicians, technologists, and those who contribute daily to improving patient care in the physician practice. Grass roots reviews designed to help “we” improve patient care.
Interview with Kathryn Bassano, Lean Practice Manager
Kathryn has done three major projects in a short time that have lead to significant improvements in patient care for her practices in Victoria, Texas, She received her green belt in Lean Six Sigma through MGMA in 2021. Her efforts have lead to improved patient flow and management in urology, bariatric medicine, and oncology
18 Mar 2022
LSS Tools
A short review of key tools to use when implementing a Lean Six Sigma program. We will continue with interviews from folks who have dealt with LSS in their practice. Please share your thoughts with me at odahl@owendahlconsulting.com
18 Mar 2022
LSS Control
This one is necessary to listen to, we often don't follow up on solutions proposed or implemented, too busy with too many other things. Please enjoy.
18 Mar 2022
LSS Improve
Another in our series on Lean Six Sigma and the medical practice, this on is on the improve/do/implementation pahse
14 Mar 2022
Lean Six Sigma Analyze Phase
This is number 4 in our series on LSS for the medical practice. Looking at the Analyze Phase of DMAIC
13 Mar 2022
Lean Six Sigma Intro episode for a seven part series focusing on the medical practice
Lean Six Sigma requires focus, structure and effective application of its principles and tools available for the team leader or project manager
13 Mar 2022
LSS Measure
LSS episode three on Measure phase of DMAIC
13 Mar 2022
LSS Define
Review of the Define Phase of DMAIC, second in a series seven episodes on Lean Six Sigma
2 Nov 2020
Interview with Susan Childs
Awesome discussion about emotional intelligence! Very important every day but critical in this Covid era. Susan offers some great insights and suggestions for every administrator to work better with your team to improve patient care
13 Oct 2020
Interview with Paul Prusakowski
This is an awesome discussion. Paul is a clinician and owner of a software company. We focus on the patient, staff and management training, efficiency in the practice. He really highlights a number of key items that are practical for everyone to understand!
28 Sept 2020
Interview with Deb Bartel, Admin Portland Diabetes &Endocrinology - Covid, Protests, and Fires
We discussed her practice, changes made, impacts on staff and patients in 2020!!! She’s had to deal with Covid, Protests, and Fires! She coordinates the Portland Health Forum of MGMA members - great networking model. Awesome discussion
22 Sept 2020
Interview with Nancy Enos, FACMPE, CPC-I, CPMA, CEMC, CPC Emeritus
Nancy knows coding better than most! She talks about the E & M changes coming 1/1/2021, improved wRVU weighing! But the reduction in conversion factor impacts the practice - positive or negative is an issue to be reviewed. We also discussed the audit process, feds and internal approaches. Next session will be with Deb Bartel, Practice Manager from Portland, discussing Covid, riots, and fires. Should be interesting!
14 Sept 2020
Interview with Frank Cohen!!!
We discussed descriptive, predictive and prescriptive analytics! Sounds complicated but Frank shared some real world examples about each. In addition, we talked about coding audits and the federal government approach in the rest of the year.
8 Sept 2020
Interview with Nick Fabrizio
Great interview about M & A during and projected post Covid. Discussed governance, staffing, and innovation related to the impact of Covid on the physician practice - both independent and hospital based.
31 Aug 2020
Interview with Ken Hertz
We discuss culture, leadership/management, recruiting and an overall look at practice management today.
25 Aug 2020
We Can Be Better Introduction
We talk about the goals, plans and introduce the idea of all working together to improve patient care. This will be followed by several interviews with leaders, managers, clinicians, and others involved in the management of a medical practice
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