WFM Unfiltered
Claim This Podcastby Irina Hollatz
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Podcast Overview
<p>Welcome to WFM Unfiltered</p><p><br>Real conversations. Practical insights. Smarter workforce strategies.<br><br>If you're responsible for workforce management, operations, or service delivery, and it feels like performance, planning, and people management are all happening under pressure — you're in the right place.<br><br>WFM Unfiltered is the go-to podcast for operations leaders, contact center professionals, and senior executives who want fresh thinking and real-world solutions. Hosted by Irina Mateeva, a globally respected WFM consultant and transformation expert, each episode dives into the operational challenges leaders face and offers grounded, experience-driven insights that actually move the needle.<br><br>Expect meaningful conversations with industry leaders, strategic perspectives on WFM technology, employee experience, and resource optimization, and stories from the field that will resonate whether you're leading a small team or scaling global operations.<br><br>This isn’t your typical industry podcast. It’s sharp, insightful, and refreshingly human. No buzzwords. No sales pitches. Just 30 minutes of value-packed dialogue designed to support performance improvement and empower better decisions.<br><br>New episodes weekly. Subscribe now and stay ahead of the curve in workforce management.<br><br>For consulting, coaching, or custom WFM solutions, visit www.rightwfm.com or contact Irina directly at Irina@rightwfm.com.</p><p><br></p><p>#wfm #workforcemanagement #wfmpodcast</p>
Language
🇺🇲
Publishing Since
6/27/2024
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Recent Episodes
August 12, 2025
Through The Lens of Vendors - Greg Reffner
Greg Reffner shares blunt insights into B2B vendor-client relationships with host Irina, revealing behind-the-scenes truths about tech sales and customer success.
August 5, 2025
How to Lead Without Faking It: WFM, Coaching & Confidence - Danny Green
Host Irina interviews operations and leadership expert Danny Green about authentic leadership, coaching, and building confidence through hard-won experience.
July 29, 2025
WFM Career - The Sky is the Limit
Host Irina interviews Nenad Lukikj, a self-made leader, about how mindset, not just a CV, fuels a thriving contact center career and reshapes workforce management.
50 total episodes available
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Frequently asked questions
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- What is WFM Unfiltered?
<p>Welcome to WFM Unfiltered</p><p><br>Real conversations. Practical insights. Smarter workforce strategies.<br><br>If you're responsible for workforce management, operations, or service delivery, and it feels like performance, planning, and people management are all happening under pressure — you're in the right place.<br><br>WFM Unfiltered is the go-to podcast for operations leaders, contact center professionals, and senior executives who want fresh thinking and real-world solutions. Hosted by Irina Mateeva, a globally respected WFM consultant and transformation expert, each episode dives into the operational challenges leaders face and offers grounded, experience-driven insights that actually move the needle.<br><br>Expect meaningful conversations with industry leaders, strategic perspectives on WFM technology, employee experience, and resource optimization, and stories from the field that will resonate whether you're leading a small team or scaling global operations.<br><br>This isn’t your typical industry podcast. It’s sharp, insightful, and refreshingly human. No buzzwords. No sales pitches. Just 30 minutes of value-packed dialogue designed to support performance improvement and empower better decisions.<br><br>New episodes weekly. Subscribe now and stay ahead of the curve in workforce management.<br><br>For consulting, coaching, or custom WFM solutions, visit www.rightwfm.com or contact Irina directly at Irina@rightwfm.com.</p><p><br></p><p>#wfm #workforcemanagement #wfmpodcast</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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