What Counts?

About What Counts?

Welcome to What Counts? by TrailBlazer Consulting. The hosts, Maura Dunn and Lee Karas bring over 30 years of experience consulting with public and private organizations across industries including energy, biotech, manufacturing, and technology. We discuss proven solutions developed working with companies to solve their information and data management challenges. The typical What Counts? episode is around 15 minutes long, and each episode focuses on one aspect of information, data, or records management. We provide insight into practical ways to assess, evaluate, recommend, implement, and monitor records and information management programs – and we illustrate our ideas with anecdotes and case studies drawn from our clients. Look us up on the web at www.TrailBlazer.us.com. Or, send us an email at Info@TrailBlazer.us.com.

Publisher

TrailBlazer Consulting, LLC

Category

business · education · technology

Language

en

Explicit

No

First episode

3 Jun 2021

Latest episode

19 Oct 2026

Latest episodes

209 episodes in the feed.

1. 

   19 Oct 2026

   Data Lifecycle: The Cost of Keeping Everything Forever

   Data Lifecycle: The Cost of Keeping Everything Forever In Episode 145, a lightning round that takes on the keeping everything forever mentality. Staff lose time every day hunting through duplicate versions. Eventually someone shares the wrong one with a counterparty. A data breach exposes far more than it needed to. In litigation or an audit, everything responsive that you still hold must be searched, reviewed, sometimes converted, and produced. That holds even when it hurts you, and even when a retention schedule would have allowed its disposal years earlier. Privacy laws add deletion requests on top, where you must state with certainty that the data is gone. Why keeping everything forever feeds AI hallucinations Lee raises AI, and Maura connects it to the old big data promise of a hidden gem buried in abandoned research. Point AI tools at neglected data, and you are more likely to get a confident, internally consistent answer built on old versions, mixed versions, and research you abandoned for good reason. Migration copies make it worse. When the same file appears 35 times across servers, an AI may treat repetition as relevance. The episode closes with Maura's verdict: keep everything forever, regret it forever. Episode chapters 00:00 Lightning round: should you keep everything forever? 00:35 Storage is cheap, so why not? 01:10 The daily cost of finding the wrong version 02:10 Search, wrong versions, and breach exposure 02:52 Discovery: review, conversion, and disclosing what hurts you 03:49 Privacy laws and deletion requests 04:23 Record keeping does not happen in a vacuum: the food bank test 05:11 AI hallucinations and the big data hidden-gem myth 06:51 Mixed versions, migration copies, and lost context 07:57 How duplicates inflate AI relevance scores 08:41 Keep everything forever, regret it forever 08:59 How to reach us Apps mentioned in this episode: TrailBlazer Tracker is available on the Microsoft Store, the App Store, and Google Play. TrailBlazer Insight is available on the Microsoft Store. Closing What Counts is produced by TrailBlazer Consulting, LLC and hosted by Lee Karas and Maura Dunn. Learn more or reach out directly at info@trailblazer.us.com. Explore compliance-ready corporate training programs at the TrailBlazer Learning Academy. Read more from Maura at Maura's Substack. Music by Jason Blake. Full disclaimer.

2. 

   5 Oct 2026

   Training vs Automation in Information Governance

   Lee Karas and Maura Dunn discuss how information governance relies on risk assessment, not just technology, to determine the balance between training and automation.

3. 

   21 Sept 2026

   Information Governance Policies: The Three That Matter Most

   Lee Karas and Maura Dunn explain how information governance policies create dependable evidence and identify the three most crucial policies for compliance.

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Apple Podcasts (US)

5.0 / 5

2 ratings

Podcast Authority Score: 60 / 100

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Quality

93

Social presence

0

YouTube

0

Engagement

68

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