"What's in Store" is a dynamic series tailored for global retail professionals, enthusiasts, and innovators. Each episode delves into the latest trends, challenges, and breakthroughs in the retail industry.
The series aims to be an essential resource for all things retail by featuring in-depth interviews with CEOs and startup founders, expert discussions on the latest trends and advice in the industry, and more.
All the topics fall within the realm of retail, including discussions on store experiences, retail media, new retail technologies, and the evolving landscape of shopper engagement.
A New Era of Entertainment at Coca-Cola Arena with Mark Jan Kar
In this episode of What’s in Store, we sit down with Mark Jan Kar to explore what it takes to run one of the region’s most iconic entertainment venues. From managing 15,000-person events to launching Dubai’s first pro basketball team, Mark shares insights on fan experience, data-driven decisions, and building a true cultural hub in the heart of the city.
16 Oct 2024
Scaling Convenience: Circle K’s Expansion in Saudi Arabia and Beyond with CEO Mark Lack
In this episode of What’s in Store, we sit down with Mark Lack, CEO of Circle K Arabia, to explore the rapid expansion of Circle K in Saudi Arabia and the broader GCC region. Mark shares insights from his 40-year career in retail, spanning multiple formats and countries, and discusses the unique challenges and opportunities of growing a convenience store empire in a post-pandemic world. From Circle K’s innovative franchise model to the role of technology in supply chain management and custome...
21 Aug 2024
Inside the World of Grandiose: An Interview with Mussaab Aboud
In this episode, Mussaab Aboud, Deputy CEO of Grandiose, joins us to discuss the company’s vision of blending traditional supermarket experiences with dining and gift-giving elements. The conversation covers key strategies, such as leveraging market trends and upholding high standards for quality and customer service. Mussaab also highlights technological advancements like traffic tracking systems and loyalty programs. The episode delves into challenges such as market saturation and private l...
5 Aug 2024
Behind the Strategy: Ghada Al Talal on Tamimi Markets’ Success
This episode delves into the fascinating world of Tamimi Markets with Ghada, the Chief Strategy Officer. We explore her journey from an academic background in engineering to a strategic role in retail, emphasizing her passion for logical thinking, problem-solving, and customer-centric marketing. Ghada shares insights on Tamimi’s strategic vision, focusing on providing an exceptional family feel and localized customer experience, leveraging technology for operational excellence, and maintainin...
15 Jul 2024
Building Loyalty: Insights from FiveStars Co-founder Matt Doka
This episode features Matt Doka, co-founder of FiveStars, for a discussion on retail loyalty. From his early days in consulting to building a loyalty management powerhouse now part of SumUp, Matt’s journey is a testament to innovation and perseverance. In this episode, we explore the inspiration and mission behind founding FiveStars, the principles of successful retail loyalty programs, effective personalization techniques, and emerging trends in the loyalty space. Matt also shares his experi...
1 Jul 2024
Retail Media: Trends and Insights with Stephen Howard-Sarin
In this episode of 'What's in Store?' hosted by Sanad Yaghi, co-founder of DTEK.ai, Stephen Howard-Sarin, Managing Director of Retail Media Americas at Criteo, discusses the intricacies of retail media advertising. Stephen shares his experiences from his ten-year journey in the industry, including his time at Walmart and Instacart and his current role at Criteo. The conversation delves into the dual motives of retail media: generating new revenue streams and increasing sales through effective...
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