What's Next In

About What's Next In

Welcome to 'What's Next In,' the new Mastercard podcast that covers trends and topics that affect our lives professionally, personally and globally. "What's Next In" informally explores big ideas and trends from different parts of the business and explains how Mastercard is leading the industry into the future. Hosted by Vicki Hyman, managing editor of the Mastercard Newsroom. She'll discuss with our resident thought-leaders, experts and employees how Mastercard is helping shape the future and set the standard by harnessing these emerging trends and leading conversations on these topics. Subscribe now and let Mastercard show you… What's Next In…

Publisher

Mastercard

Category

business · technology

Language

en

Explicit

No

First episode

26 Jan 2018

Latest episode

6 Mar 2025

Latest episodes

41 episodes in the feed.

1. 

   6 Mar 2025

   What’s Next In: What’s next in real-time payments

   In the latest episode of “What’s Next In,”  host Vicki Hyman chats with Peter Reynolds, Mastercard's executive vice president  for real-time payments, about the growth of real-time account-to-account payments, what it means beyond speed, and how it can help enable greater financial inclusion and financial well-being. “Sophisticated payment systems are a driver of economic growth and inclusion,” Reynolds says. “Being part of the digital world, part of the financial ecosystem then drives up financial literacy. It drives up people’s track records that can also be used in terms of credit and lending.”

2. 

   24 Jan 2025

   What's Next In: Finding a better way to manage online subscriptions

   In the latest episode of "What's Next In," Mastercard's podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Minna Technologies CEO Navpreet Randhawa and Melanie Fuller, Mastercard's senior vice president of product for experience and disputes, about the growth of the subscription economy, the pains that have come along with it, and how to fix them. Subscription economy revenue will reach nearly $1 trillion by 2028, up from $593 billion in 2024, and the business model is finding favor in unexpected sectors, such as travel. But the experience of managing subscriptions, including modifying, extending or canceling them, is often less than ideal — and we sometimes don't realize how many subscriptions we've even signed up for, which is part of the reason a growing number of card disputes are related to subscriptions. Research by Mastercard prior to the acquisition found that more than half of those surveyed said they would switch banks for better subscription management capabilities. "I've been doing digital banking for quite a long time," Fuller says. "That is a stunning, stunning fact, because banks constantly trying to woo, win and retain customers, and there's very few things that will make customers switch at that scale." That's why Mastercard in October acquired Minna Technologies, the global market leader for subscription management. Embedded in banking and fintech apps, the software gives consumers access to all their subscriptions in a single view, creating more transparency for consumers and strengthening their relationships with merchants.

3. 

   23 Jan 2025

   What's Next In: Finding a better way to manage online subscriptions

   In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Minna Technologies CEO Navpreet Randhawa and Melanie Fuller, Mastercard’s senior vice president for Consumer Experience and Disputes, about the growth of the subscription economy, the pains that have come along with it, and how to fix them. Subscription economy revenue will reach nearly $1 trillion by 2028, up from $593 billion in 2024, and the business model is finding favor in unexpected sectors, such as travel. But the  experience of managing subscriptions, including modifying, extending or canceling them, is often less than ideal — and we sometimes don’t realize how many subscriptions we’ve even signed up for, which is part of the reason a growing number of card disputes are related to subscriptions. Research by Mastercard prior to the acquisition found that more than half of those surveyed said they would switch banks for better subscription management capabilities. “I’ve been doing digital banking for quite a long time,” Fuller says. “That is a stunning, stunning fact, because banks constantly trying to woo, win and retain customers, and there's very few things that will make customers switch at that scale.” That’s why Mastercard in October acquired Minna Technologies, the global market leader for subscription management. Embedded in banking and fintech apps, the software gives consumers access to all their subscriptions in a single view, creating more transparency for consumers and strengthening their relationships with merchants.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

4.9 / 5

18 ratings

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 32 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

30

Social presence

0

YouTube

0

Engagement

85