
What the M
Hosted by Kent and Steve and Kent McPhail and Steve Hladik · Kent D. McPhail and Stephen M. Hladik
4.9from 29 ratings
- 77
- Episodes
- 14
- Transcribed
- 29
- Ratings
- Bi-weekly
- Cadence
- 2022
- First episode
About What the M
Do you ever wonder who is behind the scenes collecting and processing all those monthly mortgage payments throughout the entire country? In the world of residential mortgages, the mortgage servicing industry is a critical but not always visible player in the lending and home ownership process. Unveiling how mortgage servicers manage the residential homeownership industry is the concept behind “What the M,” a new podcast that discusses the complex issues facing default services and the path forward for the mortgage industry and homeowners alike. The industry is comprised of more than 160 mortgage servicers representing more than 80% of the outstanding principal balances on mortgages in the U.S. Without the involvement of these vital mortgage servicers, obtaining and maintaining a home mortgage as we know it would not exist.“‘What the M’ features industry movers and shakers discussing the challenges faced by mortgage servicers, law firms and the American homeowner,” said Stephen Hladik, one of the co-hosts for the podcast and chair of the Advisory Council of the Legal League 100. “We will discuss trends in the economy, regulatory oversight, changes in the law, changes in technology and a myriad of other factors affecting the industry.”Hladik and co-host Kent McPhail are experienced attorneys with multistate practices in the default servicing industry. Both have decades of experience representing secured creditors; however, each host brings his own unique perspective to the podcast. McPhail hails from the Deep South (think boiled peanuts and shrimp & grits), while Hladik hails from the Northeast (think cheesesteaks and scrapple). “With this Yin and Yang, we hope to bring an entertaining and informative approach to the industry and those who make it hum,” McPhail said.Episodes of “What the M” begin airing mid-September and can be found wherever you listen to podcasts.
- Publisher
- Kent D. McPhail and Stephen M. Hladik
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 9 Sept 2022
- Latest episode
- 26 Oct 2026
Latest episodes
14 of 77 episodes have a transcript.

26 Oct 2026TRANSCRIPT
Episode 73 - Remembering Brooke Sanchez

12 Oct 2026TRANSCRIPT
Episode 72 - Steven Nesmith

28 Sept 2026TRANSCRIPT
Episode 71 - Mark McArdle
Inside a recent episode

Episode 73 - Remembering Brooke Sanchez
Published 26 Oct 2026 · Transcript excerpt
[…] I was a guest before, but now I get to be the co-host, so I'm certainly honored. You are the host of this one since this topic is right up your alley. Our theme this week, what we're going to talk about, we're going to give an update on bankruptcy law. It's February 2024. We're early in the year. But we wanted to cover some new topics that are coming up in the bankruptcy world that we're seeing from a mortgage servicing perspective. We're going to talk a little bit about some changes to the rules, some changes to the fees. Also going to talk a little bit about statistics and what has come up with regard to the number of filings that we saw from 23 over 2022. […]
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See plansWho has been a guest on What the M
Names identified in recent episode analyses. Showing up to five guests.
- Brooke Sanchez
- Steven Nesmith
- Mark McArdle
- Brian D Montgomery
- Sam Hantosh
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 4.8 / 5
- 19 ratings
- Spotify
- 5.0 / 5
- 10 ratings
Podcast Authority Score: 24 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 21
- Social presence
- 0
- YouTube
- 0
- Engagement
- 71
Contact What the M
- Guest appearances
- Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about What the M
Who hosts What the M?
Kent and Steve and Kent McPhail and Steve Hladik host the show. Published by Kent D. McPhail and Stephen M. Hladik.
How often do new episodes come out?
The show publishes bi-weekly, based on its RSS feed.
Does What the M take guests?
The show does not typically feature guests, based on episode analyses.
Where can I read transcripts?
14 of 77 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
Host of What the M?
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