FIT Technologies is excited to bring you our podcast What the Tech. In each episode, you’ll hear from guest speakers and experts at FIT about the importance of having a technology partner for your business, actionable strategies, technology trends, and tips and tricks to help you along your IT journey.

What the Tech
Claim This Podcastby FIT Technologies
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Podcast Overview
FIT Technologies is excited to bring you our podcast What the Tech. In each episode, you’ll hear from guest speakers and experts at FIT about the importance of having a technology partner for your business, actionable strategies, technology trends, and tips and tricks to help you along your IT journey.
Language
🇺🇲
Publishing Since
5/24/2022
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Recent Episodes

July 6, 2026
More Lessons from Pax8 Beyond 2026
<p>Pax8 Beyond Recap: From Managed Services to Managed Intelligence (and What’s Next for AI Agents)Fred and Adam reflect on Pax8 Beyond, noting that despite the focus on AI, the human element and face-to-face relationships remain the core reason people attend conferences, alongside highlights of visiting Salt Lake City. They discuss the industry shift from managed services to “managed intelligence,” emphasizing that AI adoption has accelerated rapidly and is now AI-first, with early wins in automating internal operations like ticket triage.Both stress being “client zero” by testing AI readiness, data governance, chat and voice agents internally so they can guide clients with real examples. Fred advises starting with understanding and mapping business processes before choosing platforms, while Adam warns organizations must begin adopting AI to stay competitive as barriers to entry fall. They predict growth in agent marketplaces, token/credit-based billing, new platforms for managing and training agents, and continued MSP demand to help translate and implement these changes.</p>

June 22, 2026
What We Learned at Pax8 Beyond 2026
<p>Becky Cross, VP of Client Partnerships at FIT Technologies, recaps key themes from the Pax8 Beyond Conference in Salt Lake City with Jason Collins (CISO) and Ali Tubbs Amato (COO), focusing on moving past AI hype to practical execution. Ali discusses how to operationalize AI by starting with clear pain points, measuring time savings and ROI, and using automation to remove remedial tasks so people can focus on more impactful work, noting that similar fears accompanied earlier technology shifts.Jason emphasizes that secure AI adoption starts with visibility—knowing what AI tools and automations exist, what they can access, and governing them like new identities—highlighting a session on identifying and mitigating AI risk through repeatable processes. The group also explores an industry shift from managed services to “managed intelligence,” and closes by stressing the importance of relationships, community, and sharing experiences across the MSP ecosystem.</p>

May 27, 2026
Navigating IT Roadmaps: A Guide for SMB Leaders
<p>Learn what a realistic three-year IT roadmap looks like for small to mid-size businesses: a living business plan, not a static wishlist.</p><p>FIT's Becky Cross and Fred Franks outline three drivers for roadmap priorities: strategic initiatives, productivity improvements, and compliance/risk needs—so technology supports business goals instead of chasing “shiny objects."</p><p>Fred discusses how pacing should match an organization’s appetite for change to avoid fatigue, how to handle executive conflict by returning to a shared vision and commitments, and why three-year plans should be held loosely while 12-month plans are firmer for budgeting. They also cover measuring success through agreed outcomes and ROI, celebrating wins, and how “security first, mobile first” planning enabled continuity during the pandemic.</p>
54 total episodes available
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Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is What the Tech?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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