Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

What's Next in Franchising

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by KnowHow

6 episodes

Updated Daily

Accepts GuestsHas SponsorsLocation 🇺🇸

Podcast Overview

What’s Next in Franchising is a podcast for leaders scaling home and commercial services franchises, where growth puts real pressure on operations, teams, and culture. Each episode explores what changes as franchise systems grow—across labor, technology, training, and field execution—through a weekly franchise news review and in-depth conversations with operators and executives actively building service brands. The show is hosted by Leighton Healey, CEO of KnowHow, who has led from every seat in franchising: franchisee, franchisor, and now a technology founder. This vantage point shapes grounded, practical conversations focused on how to scale without losing quality, consistency, or trust in the field.

Language

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Publishing Since

2/17/2026

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Recent Episodes

April 2, 2026

How joint employer broke franchising

The joint employer standard has changed four times in the last decade. Franchise brands have been quietly restructuring their operations around every shift—pulling back franchisee support, shelving HR programs, and waiting for the other shoe to drop.In this episode, Leighton Healey talks with Haider Murtaza, Senior Director of Federal Government Relations at the International Franchise Association, about what that uncertainty has cost franchising, what the American Franchise Act would change, and why the most powerful voice on this issue isn't a lobbyist; it's a franchise owner in a congressional district.

March 20, 2026

Guarding the soil with Tom Gissler

Franchise culture doesn't scale on its own. Someone has to guard it.In this episode, Leighton Healey sits down with Tom Gissler of Rolling Suds to unpack what it actually takes to build a franchise system that holds together through rapid growth — why the real innovation is happening at the franchisee level, how technology is freeing leaders to focus on community instead of KPIs, and why the brands that last are the ones treating culture like soil worth tending.If you're scaling a home or commercial services franchise, this episode will change how you think about what your real job is.📺 Watch the full episode on YouTube: https://youtu.be/NzG0yoArfBwWhat's Next in Franchising is a podcast for leaders scaling service franchises who want to grow without losing their quality, their culture, or their people.

March 13, 2026

Franchise growth is hiding a legal liability

Franchise sales are rising—and so is the legal liability hiding inside that growth. Leighton and Travis break down the FTC disclosure rules that motivated sales teams are quietly bending, why that compliance problem is almost never the root issue, and what the IFA convention in Las Vegas revealed about where franchisors are really feeling squeezed heading into 2026. Plus: why stable interest rates won't save a cautious consumer, and the AI strategy gap that had surprisingly little buzz on the show floor.

6 total episodes available

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Frequently asked questions

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What is What's Next in Franchising?: What’s Next in Franchising is a podcast for leaders scaling home and commercial services franchises, where growth puts real pressure on operations, teams, and culture.

Each episode explores what changes as franchise systems grow—across labor, technology, training, and field execution—through a weekly franchise news review and in-depth conversations with operators and executives actively building service brands.

The show is hosted by Leighton Healey, CEO of KnowHow, who has led from every seat in franchising: franchisee, franchisor, and now a technology founder. This vantage point shapes grounded, practical conversations focused on how to scale without losing quality, consistency, or trust in the field.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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