In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders. Brought to you by the Wharton School, in collaboration with Accenture, this podcast combines cutting-edge research with real world case studies to uncover how top companies are using AI to upskill workforces, enhance customer experiences, boost productivity, and streamline operations. By addressing the challenges of technological disruption and innovation head-on, each episode provides both the big picture context and practical strategies leaders need to drive transformation responsibly and effectively.
Where AI Works: Conversations at the Intersection of AI and Industry
Claim This Podcastby The Wharton School
5.0(6 reviews)
27 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
59
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality50
Social0
YouTube93
Engagement81
Podcast Overview
In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders. Brought to you by the Wharton School, in collaboration with Accenture, this podcast combines cutting-edge research with real world case studies to uncover how top companies are using AI to upskill workforces, enhance customer experiences, boost productivity, and streamline operations. By addressing the challenges of technological disruption and innovation head-on, each episode provides both the big picture context and practical strategies leaders need to drive transformation responsibly and effectively.
Language
🇺🇲
Publishing Since
3/11/2025
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59
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality50
Social0
YouTube93
Engagement81
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Episode Length
21 minutes
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Recent Episodes
May 21, 2026
Host's Cut: Reflections on Season Five
Host Matthew Bidwell interviews industry leaders like James Crowley and Eric Bradlow, reflecting on how AI reshapes decision-making and essential skills for businesses.
May 7, 2026
Judgment is the New Bottleneck
<p>If AI removes traditional constraints on execution, what becomes the limiting factor? AI can now generate, summarize, and analyze, but it still can’t judge. And as many business leaders are learning, that can cause a new wrinkle in workflows.</p><p><br></p><p>On this episode of Where AI Works, host Matthew Bidwell is joined by Ritcha Ranjan, Senior Vice President of Product at Expedia Group, to explore what happens as AI takes on more and more tasks traditionally handled by humans, forcing employees to decide when it’s actually doing things well. After all, when AI can produce endless ideas and recommendations, the real skill becomes knowing which ones to trust. Ritcha believes skepticism isn’t a bug, it’s a requirement. She explains why building effective AI systems means designing for human judgment: knowing when to keep people in the loop, how to validate outputs, and how to create feedback systems that continuously improve performance. She also shares how her teams at Expedia are experimenting with always-on AI systems, reworking product development, and preparing employees for a world where deep expertise, curiosity, and judgment matter more than ever.</p><p><br></p><p><strong>Episode Highlights:</strong></p><p>6:25 - Ritcha shares the top three misconceptions some business leaders still have about AI.</p><p><br></p><p>9:11 - Ritcha outlines the three-stage evolution most organizations go through when adopting AI — from “help me” to “create for me” to “run this for me.” </p><p><br></p><p>12:18 - Ritcha breaks down the risks/rewards of AI implementation, and how the equation changes the further down the road your company gets.</p><p><br></p><p>20:06 - Ritcha discusses the skills needed to thrive in an AI-forward environment, and explains how productivity doesn’t come from more output but from better judgment. </p>
April 23, 2026
From PRDs to Prototypes: How AI Is Reinventing Product Development
Host Matthew Bidwell interviews eBay's Paul Stathacopoulos about how AI reinvents product development, shifting from PRDs to rapid prototyping and transforming workflows.
27 total episodes available with 26 transcripts
Recent guests on Where AI Works: Conversations at the Intersection of AI and Industry
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Paul Stathacopoulos
Guest
Radha Plumb
Guest
Lara Liss
Guest
Peter Cappelli
Guest
Karalee Close
Guest
Vivian Sun
Guest
Greg Ulrich
Guest
Sohaib Perwaiz
Guest
Alan Lee
Guest
Elad Walach
Guest
Tereza Nemenssanyi
Guest
Ajay Anand
Guest
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Frequently asked questions
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- What is Where AI Works: Conversations at the Intersection of AI and Industry?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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