This podcast features women leaders in banking, where they discuss the challenges women often encounter and share actionable strategies and intriguing insights to navigate and succeed in the industry.

Women in Banking
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Podcast Overview
This podcast features women leaders in banking, where they discuss the challenges women often encounter and share actionable strategies and intriguing insights to navigate and succeed in the industry.
Language
🇺🇲
Publishing Since
1/10/2025
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Recent Episodes

May 9, 2025
Customer Obsession, Her Masterclass | Women in Banking | Episode 8
<p>How do top women leaders at Axis Bank build lasting customer relationships?In this episode, we explore real stories around customer experience in banking, the importance of listening with empathy, and how banks can respond to social media complaints the right way. You'll also hear about balancing digital vs physical banking, and how inclusive practices make banking better for everyone.▶️ Watch now to learn what truly drives customer retention — and how trust is built, one conversation at a time.Speakers-Vandana Garg: Senior Vice President II, Wholesale Credit - Large Corporates, Axis BankDeepti Radkar: Executive Vice President & Head - Service Recovery and Digital Servicing, Axis BankPiyali Reddy: Senior Vice President II & Head - Corporate Communications, Axis BankChapters:0:00 – Introduction 2:10 – Meet the Speakers & Customer-Centric Initiatives4:09 – Importance of Customer Experience & Retention5:11 – Service Challenges & Empathy in Banking6:01 – Women’s Strengths in Customer Service7:19 – Customer Acquisition: Power of Listening8:08 – Handling Social Media Complaints Effectively11:03 – Building Trust in Customer Relationships12:49 – Digital vs Physical: The Hybrid Banking Experience14:33 – Branch Network & Personal Touch in Banking16:10 – Resolving Complaints: The Value of Listening17:01 – Corporate Banking Products Impacting Lives18:54 – Inclusivity & Empathy as Core Values20:17 – Communication Strategies & Fraud Awareness22:17 – Women’s Financial Discipline & Empowerment23:45 – Proactive Solutions: Using Data & AI25:20 – End: The Human Touch in Banking#CustomerExperience #CustomerService #WomenInBanking #DigitalBanking #InclusiveBanking #CustomerFirst #WomenEmpowerment #CustomerRetentionSUBSCRIBE TO US: https://www.youtube.com/@OpenDialogueByAxis Download Axis Bank App: https://play.google.com/store/apps/de...For more informative videos and discussion on important topics related to Banking, finance & economics:LinkedIn - https://in.linkedin.com/company/axis-bank Instagram - https://www.instagram.com/opendialoguebyaxisbankFacebook - https://www.facebook.com/axisbank/Twitter - https://x.com/AxisBankCopyright:©Axis Bank Limited [2025]. All rights reserved. This video and all other videos in this channel are protected by copyright law and may not be used or reproduced without the express written permission of the copyright owner.STATUTORY DISCLAIMER:By accessing this video podcast “Podcast”, I acknowledge that Axis Bank Limited and its subsidiaries ("AXIS BANK") makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional advice. Unless specifically stated otherwise, AXIS BANK does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Moreover, AXIS BANK makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties.AXIS BANK EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST INFORMATION PRESENTED IN THIS PODCAST</p>

April 25, 2025
Closing Deals in Heels | Women in Banking | Episode 7
<p>What sets successful dealmakers apart? These three professionals share how women earn trust, lead conversations, and win deals—by knowing their work inside out.Speakers:Neeru Bafna: Head - Human Resources, Axis CapitalSonali Dahiya: Executive Vice President and Head - Burgandy Private, Axis BankDeepa Rath: Senior Vice President II and Head - Institutional Client Experience, Portfolio & Planning, Axis BankWatch and tell us—Women are the best deal makers- agree or disagree?🔔 Subscribe for more stories from Women in Banking.#AxisBank #WomenInBanking #BankingCareers #WealthManagement #FinancialFreedom #WomenLeadership #FinancialLiteracy #InvestInYourselfChapters:0:00 - Introduction1:58 - Meet the Speakers2:43 - Early Career Journeys & Role Models4:16 - Deepa’s transition into banking and her first big deal6:42 - Balancing Career Moves & Organizational Support8:17 - Challenges at middle and senior management levels9:58 - Women’s Strengths in Deal-Closing & Customer Psychology11:39 - Changing Generations & Organizational Culture13:31 - The value of Networking, & Relationship Building18:01 - Top Mantras for Closing Deals & Constructive Feedback23:30 - Advice for Aspiring Women in Sales25:14 - Sign-offSUBSCRIBE TO US: https://www.youtube.com/@OpenDialogueByAxis Download Axis Bank App: https://play.google.com/store/apps/de...For more informative videos and discussion on important topics related to Banking, finance & economics:LinkedIn - https://in.linkedin.com/company/axis-bank Instagram - https://www.instagram.com/opendialoguebyaxisbankFacebook - https://www.facebook.com/axisbank/Twitter - https://x.com/AxisBankCopyright:©Axis Bank Limited [2025]. All rights reserved. This video and all other videos in this channel are protected by copyright law and may not be used or reproduced without the express written permission of the copyright owner.STATUTORY DISCLAIMER:By accessing this video podcast “Podcast”, I acknowledge that Axis Bank Limited and its subsidiaries ("AXIS BANK") makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional advice. Unless specifically stated otherwise, AXIS BANK does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Moreover, AXIS BANK makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties.AXIS BANK EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST INFORMATION PRESENTED IN THIS PODCAST</p>

April 4, 2025
Women are Prudent Risk Takers | Women in Banking | Episode 6
<p>What does it mean to take risks? In this episode, hear these three professionals share how they navigate through the financial risk landscape with confidence. SpeakersKshama Raghavan: Senior Vice President II, Retail Underwriting, Axis BankRituparna Banerjee: Executive Vice President & Head Treasury, ALM, Axis Bank Padmaja Shirke: Head - Compliance, Legal & Secretarial, Axis Asset ManagementWatch now and tell us in the comments if you agree that Women are Prudent Risk Takers🔔 Subscribe for more leadership stories.SUBSCRIBE TO US: https://www.youtube.com/@OpenDialogueByAxis Download Axis Bank App: https://play.google.com/store/apps/de...For more informative videos and discussion on important topics related to Banking, finance & economics:LinkedIn - https://in.linkedin.com/company/axis-bank Instagram - https://www.instagram.com/opendialoguebyaxisbankFacebook - https://www.facebook.com/axisbank/Twitter - https://x.com/AxisBankCopyright:©Axis Bank Limited [2025]. All rights reserved. This video and all other videos in this channel are protected by copyright law and may not be used or reproduced without the express written permission of the copyright owner.STATUTORY DISCLAIMER:By accessing this video podcast “Podcast”, I acknowledge that Axis Bank Limited and its subsidiaries ("AXIS BANK") makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional advice. Unless specifically stated otherwise, AXIS BANK does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Moreover, AXIS BANK makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties.AXIS BANK EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST INFORMATION PRESENTED IN THIS PODCAST</p>
8 total episodes available
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Frequently asked questions
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- What is Women in Banking?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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