Women in Customer Success Podcast

About Women in Customer Success Podcast

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.

Publisher

Marija Skobe-Pilley

Category

business · business · technology

Language

en

Explicit

No

First episode

30 Apr 2020

Latest episode

30 Mar 2026

Latest episodes

64 of 161 episodes have a transcript.

1. 

   30 Mar 2026TRANSCRIPT

   [WiCS PowerUp Spotlight] The Customer Success Talent Playbook

   Text us your questions and thoughts! March is a special time for celebrating women who lead. So what better time to spotlight six extraordinary women who not only lead in Customer Success, but also wrote a book on it! Literally. Welcome to the WiCS PowerUp Spotlight featuring the co-authors of The Customer Success Talent Playbook, a first-of-its-kind guide to CS hiring, careers, and team building. Meet the women behind it: ✨ Ejieme Eromosele, VP of Customer Growth Quiq ✨ Swati Garg, CEO Melo ...

2. 

   11 Mar 2026TRANSCRIPT

   150 - Building Customer Success Skills That AI Can’t Replace

   Host Sarah E. Brown interviews Tamara Kempf, Regional Director, EMEA Customer Success at AppDynamics, exploring how human skills elevate careers in the age of AI.

3. 

   25 Feb 2026TRANSCRIPT

   149 - It's Not You, It's Them: The Art of Being Tenacious and Not Giving Up

   Host Caroline Lambie, Manager of Customer Success EMEA at Contentful, explores how Renaissance creativity informs humanizing technology and navigating the AI rush in this interview.

Inside a recent episode

[WiCS PowerUp Spotlight] The Customer Success Talent Playbook

Published 30 Mar 2026 · Transcript excerpt

[…] You've got all the career progression plans and you can take that, modify it. So it makes sense for your organization, but a lot of that work is done. And so there's really no excuse not to have that for your employees and for your own career as well. So I think that's a really important component as well. […]

Who has been a guest on Women in Customer Success Podcast

Names identified in recent episode analyses. Showing up to five guests.

• Tamara Kempf
• Caroline Lambie
• Jomilsa Sousa
• Tori Jeffcoat
• Emily Nguema

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

22 ratings

Spotify

4.9 / 5

39 ratings

Podcast Authority Score: 75 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

98

Social presence

91

YouTube

0

Engagement

85

Contact Women in Customer Success Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Women in Customer Success Podcast