This podcast is designed for business leaders and human resource professionals who are challenged with expanding their workforce. Workforce Therapy Files, an Employer Solutions Podcast, is hosted by 3 separate business owners who operate in the staffing and human resources space. They'll provide perspectives, tips and advice (along with a little humor) to help you prepare for and manage your workforce challenges.
Need Help Supporting Your Company's Recruiting and Staffing Goals?
We're here to help. You can contact us via our individual websites, depending on your specific needs or questions:
• Jamie Swaim, SPHR – www.ParcelKnows.com
• Molley Ricketts – www.IncipioWorks.com
• Jason Heflin – www.CrowdSouth.com
We hope you find it insightful and helpful. Thank you for listening!
KYSHRM 2026 - Jacenda Rupe of Abel Construction Company
Jacenda Rupe, Senior HR Business Partner at Abel Construction Company, joined hosts Jamie Swaim and Molley Ricketts at the 2026 Kentucky SHRM Conference. She shared her insights as an HR department of one overseeing approximately 110 office employees. Bringing 11 years of HR experience and a background in psychology, Jacenda highlighted that her primary passion is employee relations. She embraces both the rewarding and difficult sides of employee interactions, striving to solve problems while helping employees have their best possible experience at work. Though Abel Construction is signatory to unions for its field workforce, Jacenda focuses on supporting office personnel and creating a trusting, approachable environment. For a hypothetical KYSHRM keynote walk-up anthem, Jacenda selected James Brown's "I Got You (I Feel Good)", her wedding reception entrance song, for its confidence-boosting energy. Paying it forward, she left a thoughtful question for the next podcast guest, asking what wisdom they would share as a mentor and what advice they wish had been passed to them earlier.
Thanks for speaking with us Jacenda!
To Learn More about Abel Construction Company:
Website: www.AbelConstruct.com
That's where we'll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We'd love to hear from you.
Jamie Swaim: www.ParcelKnows.com (http://www.ParcelKnows.com)
Molley Ricketts: www.IncipioWorks.com (http://www.IncipioWorks.com)
Jason Heflin: www.CrowdSouth.com (http://www.CrowdSouth.com)
We hope you found this insightful and helpful. Thank you for listening!
19 Oct 2026
2026 KYSHRM: Interview with Erica Harris of Goodwill Kentucky
Erica Harris, MSM, SHRM-CP, Total Rewards Manager at Goodwill Kentucky, joined hosts Jamie Swaim and Jason Heflin at the 2026 Kentucky SHRM Conference to discuss her role overseeing benefits, compensation, and wellness. She kicked off the conversation by reflecting on conference keynote speaker Maggie Harlow, praising her as a true business leader in addition to being Jack Harlow's mother. On the operational side, Erica revealed that she has spent two years leading a massive system implementation to transition Goodwill Kentucky to ADP as a new HCM vendor, balancing this project alongside her daily HR responsibilities. When asked about a hypothetical forced karaoke scenario, she selected Chappell Roan's "Pink Pony Club," explaining that she and her daughter love singing it together during car rides. For her personal keynote walk-up anthem, Erica chose T.I.'s "Bring 'Em Out" to bring high energy to the stage. Passing a question along to the next podcast guest, she proposed asking what single superpower they would want. She shared that her own choice would be teleportation to keep up with her two active kids' sports and cheer schedules across town.
Erica, thanks for stopping by to speak with us!
To Learn More about Goodwill Kentucky:
Website: www.GoodwillKY.org
To Watch the Episode Recorded at the Goodwill Opportunity Center:
Website: https://www.workforcetherapyfiles.com/podcast/womens-health-is-a-workplace-issue-what-leaders-cant-ignore/
That's where we'll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We'd love to hear from you.
Jamie Swaim: www.ParcelKnows.com
Molley Ricketts: www.IncipioWorks.com
Jason Heflin: www.CrowdSouth.com
We hope you found this file insightful and helpful. Thank you for listening!
12 Oct 2026
2026 KYSHRM: Interview with Chris Dietrich, Simple VMS
Jamie Swaim and Jason Heflin interview Chris Dietrich, Sales Executive at SimpleVMS, about how modern technology streamlines contingent workforce management and mitigates co-employment risks.
Who has been a guest on Workforce Therapy Files
Names identified in recent episode analyses. Showing up to five guests.
Chris Dietrich
Dana Syme
Gaby Jaggers
Jamie Johnson
Ben Reno-Weber
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
681
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
5 ratings
Spotify
5.0 / 5
4 ratings
Podcast Authority Score: 68 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
86
Social presence
0
YouTube
66
Engagement
60
Contact Workforce Therapy Files
Guest appearances
Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about Workforce Therapy Files
Who hosts Workforce Therapy Files?
Jamie Swaim and Jason Heflin and Molley Ricketts host the show. Published by Jim Ray.
How often do new episodes come out?
The show publishes bi-weekly, based on its RSS feed.
Does Workforce Therapy Files take guests?
Yes. Guests have been identified in episode analyses.
Host of Workforce Therapy Files?
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