Workforces 3.0 explores the evolving landscape of talent strategy. We'll explore the value of the external workforce, the role of freelancers in an ever-changing economic landscape, and emerging trends like distributed creativity.
Hear from industry experts, gain fresh insights, and discover innovative approaches to managing freelancers and contractors worldwide.
Tune in to unlock new ways of optimizing your talent pool and enhancing the external workforce experience.
The MSP Evolution: Embracing Freelancers in the Contingent Workforce
Traditional MSPs are now recognizing the growing demand for freelancer integration. In this episode, we dive deep into why MSPs historically ignored freelancers and what’s driving the shift today.
Rachel Harrington shares firsthand insights into how leading MSPs are innovating to stay competitive by launching new service lines, embracing technology, and rethinking talent strategies.
11 Jun 2025
Freelance Talent Operations in Today’s Reality
Industry experts Mehmet Aslan, OliverRuss Endacott, and Erika Novak discuss how operations teams build systems that minimize compliance issues, simplify onboarding, and empower freelancers, in this panel interview.
11 Jun 2025
Humans Hiring Humans – World-Class Recruiting the Oatly Way
Sophie Worth, Oatly's Global Talent Director, discusses Oatly's unique recruitment strategies with Sam Orrin, Worksome's Global Director, emphasizing authenticity and empathy to personalize candidate experiences in this interview.
11 Jun 2025
Move Fast Without Breaking Things – Compliance in the UK
Matt Burt, Rebecca Seeley Harris, Caroline Jones, Fiona Coombe, and Colin McDonagh discuss UK compliance for hiring independent talent, including IR35, umbrella company liability, and employment classification in this interview episode.
11 Jun 2025
Hire Great Talent, Keep Great Skills On-Demand
Hung Lee interviews Jo Libby, Imer Cakiroglu, and Mark Chaffey about strategies for companies to retain and re-engage freelance talent by building community and treating them like internal team members.
11 Jun 2025
How Fortune 1000s Are Operating: Solving the Talent Problem
Industry experts Bruce Morton, Sam Smith, Simon Bradberry, and David Gettins discuss how Fortune 1000 companies transform workforce strategies by shifting to task-based planning and utilizing freelance talent to achieve flexibility in this interview episode.
14 Apr 2025
Driving Success: Creating Solutions for Lyft's Marketing Team
In this episode, we dive into the unique challenges and strategies of managing freelance and contractor needs within fast-paced marketing teams. Carrie McDowell, Contingent Workforce Program Manager at Lyft, shares her insights on enabling their marketing organizations through fostering strategic freelancer relationships, navigating the inefficiencies of traditional staffing models and using a creative mindset.
18 Dec 2024
The Contingent Workforce Hiring Experience
Industry experts discuss the contingent workforce hiring experience, sharing real talk on navigating job postings, interview prep, LinkedIn strategy, and more to level up job hunting and interviewing skills.
20 Nov 2024
Onboard & Upward: The 30-60-90 Day Plan
Semonie Kong and Erika share essential strategies for new Contingent Workforce leaders to build a solid foundation during the first 90 days and ensure long-term success.
24 Oct 2024
5 Leadership Lessons for Managing Contingent Workforce Programs
In this episode of Workforce 3.0, host Erika Novak sits down with Geoff Dubiski, Global TA Leader for the Extended Workforce at Intuitive, to discuss the challenges and opportunities in workforce management. They explore the nuances of leadership in contingent workforce programs, the transition from consulting to in-house, and the importance of bold decision-making. Geoff shares his insights on overcoming budget limitations, building relationships across departments, and creating innovative solutions that drive success.
Whether you're an HR leader or operations professional, this episode is packed with valuable takeaways on how to lead with action and turn "no" into "yes."
29 Aug 2024
Shades of Gray: Looking Beyond Staff Augmentation
Talent is not black or white, it's gray. In this episode, we explore the evolving workforce landscape beyond traditional Staff Augmentation. From fractional and agile talent to the impact of COVID-19, we dig into the "shades of gray" that are reshaping how businesses engage with diverse forms of employment.
Erika and Chris share their perspectives on how to shift from a fixed mindset to an open one, embracing innovation, automation, and human-centric approaches to build a more agile and resilient workforce strategy in today’s dynamic environment.
25 Jun 2024
A Decade Plus in CW: Hard Lessons Learned
Contingent Workforce veteran Brett Klinker joins Erika Novak to discuss five lessons learned from 10 years in the industry. They chat about the role of relationships as currency in influencing decisions, consensus-building for effective advocacy, and integrity-driven collaboration.
Brett has witnessed the evolution of CW, having been at an MSP, on the client side, and working with partners in every role.
30 May 2024
Unlocking Total Workforce Management: Practical Steps to Begin
In this episode, Mickey Pelletier joins Erika to discuss Total Workforce Management (TWM), how to create a holistic approach to managing all workforce types.
Mickey and Erika offer practical steps for small teams to start with visibility into their workforce and build a compelling business case focusing on compliance, optimization, and quality of work.
Listen in to learn workforce strategies that will enhance process efficiencies and integrate non-traditional workers like freelancers to ensure compliant and effective management.
2 Apr 2024
Learning from the Outside In: How MSP Experience Can Elevate Your Program
In this episode of Workforces 3.0, we delve into the power of varied experiences in crafting robust programs within the contingent workforce and talent industry.
Our guest, Janine Aikin, brings a wealth of insight from her journey spanning roles in MSP, staffing agencies, and now as a Program Manager at Amazon Web Services. We explore how understanding diverse viewpoints fosters stronger partnerships and more effective programs.
25 May 2023
Dan de Lord: The New Agency Workforce Model
Workforces 3.0: Agency Edition.
On the next episode of Workforces 3.0, Dan De Lord, a longtime veteran of the agency world, will speak about :
The increasing value of an external workforce within the Agency world
Why retaining top freelance talent is now an imperative
Advice for building a strong freelance talent pool for faster and compliant hiring
25 May 2023
John Winsor: The future of work, open talent and remote work
This week host, Jen Harvey speaks with John Winsor - entrepreneur, thought leader and global authority on the future of work, open talent and remote work.
24 May 2023
Winifred Parnes: The top workforce trends influencing the media industry
Workforces 3.0: Media Edition.
We’re excited to announce the second episode of Workforces 3.0 will be about how workforce strategy will be more important than ever for the media industry in 2023.
Tune in to hear from Winifred Parnes, Design Ops at HBO. We’ll chat about:
The Top Workforce Trends Influencing the Media Industry this year
The importance of retaining top freelance talent
Tips for creating better experiences for external talent and teams that manage them
24 May 2023
Mickey Pelletier: How to approach contingent work in a volitle economy
Tune into our exclusive interview with Contingent Workforce expert Mickey Pelletier (former Meta, Zillow and Accenture). Find out more about how the workforce landscape is changing in 2023 - plus tips and advice for navigating, building and implementing a best-in-class External Workforce Strategy.
Who has been a guest on Workforces 3.0
Names identified in recent episode analyses. Showing up to five guests.
Mehmet Aslan
OliverRuss Endacott
Erika Novak
Sophie Worth
Matt Burt
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Spotify
5.0 / 5
2 ratings
Podcast Authority Score: 14 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
15
Social presence
0
YouTube
0
Engagement
32
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