by World Retail Congress
The World Retail Podcast is here. We have now taken the World Retail Congress content from beyond the stage to give you year round insight from retail leaders across the globe. Series One of World Retail Podcast, 'Disrupt or Be Disrupted' brings together retail leaders and industry experts to share their experiences and insights into today's challenging retail industry.
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Publishing Since
8/2/2024
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June 17, 2026
In this episode of the World Retail Podcast, we delve into the transformative role of AI and emerging technologies in retail. Join Niamh Stone, Programme Director of World Retail Congress as she welcomes Kai Herzberger from Meta and Dennis Ortiz from Deloitte to explore how retailers can better understand and engage with consumers in a rapidly evolving digital landscape. Discover how brands can leverage AI to enhance customer experiences and drive efficiency, ensuring they remain competitive in a world where consumer expectations are constantly changing in this far-reaching episode.
June 10, 2026
Join this new series of the World Retail Podcast as we delve into the complexities of understanding the modern consumer. In our latest episode, Inside Halfords - Understanding the Modern Consumer, in partnership with Deloitte, we explore how Halfords, a leading UK retailer in motoring and cycling, adapts to evolving consumer behaviours. Ian McGarrigle, Chairman of World Retail Congress is joined by Jess Frame, Managing Director of Retail at Halfords, and Oliver Vernon-Harcourt, Partner & Retail and Consumer Products Industry Lead from Deloitte UK, to uncover the strategies behind Halfords' transformation from a traditional retailer to a comprehensive solution provider. This episode offers valuable insights into the shifting dynamics of retail and what it takes to stay relevant through 2030.
May 27, 2026
Health and beauty is a competitive environment. In this episode, led by Ian McGarrigle, Chairman, World Retail Congress and Lindy Firstenberg, Co-Lead, Beauty, Health, and Wellness Practice, AlixPartners, we examine how retailers can capitalize on evolving consumer behaviors, build loyalty through experience-led propositions, and harness data in order to create growth opportunities in this fast-moving world in a far-reaching and fascinating interview with Sharon Leite, CEO, The Vitamin Shoppe.
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Sjoerd Holleman
Guest
Adgild Hop
Guest
Peter Ruis
Guest
Oliver Vernon Harcourt
Guest
Alicia Samuel
Guest
Michelle Lau
Guest
Matt Clark
Guest
Enrique Ostalé
Guest
Dr John Apala
Guest
Megha Kalsi
Guest
Gabriel Straub
Guest
Ciaran Long
Guest
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The World Retail Podcast is here. We have now taken the World Retail Congress content from beyond the stage to give you year round insight from retail leaders across the globe.
Series One of World Retail Podcast, 'Disrupt or Be Disrupted' brings together retail leaders and industry experts to share their experiences and insights into today's challenging retail industry.
This podcast updates daily.
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Yes, this podcast regularly features guests.
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