The Water Quality Association is the leading voice of the water treatment industry. wqa.org. WQA Radio features experts and members of WQA who can comment on issues affecting water quality.
WQA Radio
Claim This Podcastby Water Quality Association
4.9(8 reviews)
445 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
47
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality60
Social0
YouTube0
Engagement85
Podcast Overview
The Water Quality Association is the leading voice of the water treatment industry. wqa.org. WQA Radio features experts and members of WQA who can comment on issues affecting water quality.
Language
🇺🇲
Publishing Since
9/21/2016
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47
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality60
Social0
YouTube0
Engagement85
6
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excellent
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Recent Episodes
June 17, 2026
#428 - Using AI for Your Water Treatment Business
Welcome to the Water Quality Association Podcast. Learn more at https://wqa.org. Artificial intelligence is changing the way businesses operate—but what does that actually look like inside a water treatment company? In this episode, host Wes Bleed talks with Mike Baird, CEO of Aquamor, about how his company is using AI agents to reduce friction, improve consistency, and support employees across multiple departments. Topics include: • What Mike means by "assisted intelligence" • How AI agents differ from simply using ChatGPT • Using AI to support customer service, operations, and reporting • The role of SOPs in successful AI implementation • Lessons learned from real-world AI deployment • Potential applications for water treatment dealers and manufacturers • Measuring ROI and organizational impact • How business leaders can stay current in a rapidly changing AI landscape Whether you're just beginning to explore AI or already experimenting with it in your business, this conversation offers practical insights from a water industry leader actively putting these tools to work.
June 3, 2026
#427 - The Impact of Kindness on Your Business
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Kindness in business is often viewed as a “soft skill,” but longtime water treatment leader Doug Ramer argues it may be one of the strongest competitive advantages a company can have. In this episode of The Water Quality Association Podcast, Doug joins host Wes Bleed to discuss how intentional, people-first service can strengthen customer trust, improve company culture, and help businesses stand out in an increasingly transactional world. Doug spoke on this topic at the recent WQA Convention & Expo in Miami Beach, FL. The conversation explores: The difference between politeness and true kindness Why relationships still matter in customer service How kindness impacts employee retention Balancing efficiency with meaningful customer interaction Building a culture that customers can actually feel Doug also shares practical stories from decades in the water treatment industry and explains why empowering employees to care for people creates lasting impact.
May 20, 2026
#426 - Service, Innovation and Impact | 2026 WQA Convention Keynote Highlights
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. In this podcast, we feature highlights from the keynote session at the 2026 Water Quality Association Convention in Miami Beach. This special montage honors leadership, volunteerism, innovation, and the professionals helping shape the future of water quality. Featured segments include award recognitions, reflections on industry impact, and messages focused on service, expertise, and the importance of industry involvement. Learn more about WQA's Convention at https://wqa.org/convention.
445 total episodes available
Recent guests on WQA Radio
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Matt Mutehart
Guest
Paige O’Malley
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John Packard
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Derek Packard
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Frequently asked questions
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- What is WQA Radio?
- How often does this podcast release new episodes?
This podcast updates weekly.
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This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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