WTF! Walk The Floors Podcast- All Things Hospitality Training

About WTF! Walk The Floors Podcast- All Things Hospitality Training

Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage. Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Publisher

Michele Kline and Stephanie Leger

Category

business · education

Language

en

Explicit

No

First episode

30 Mar 2022

Latest episode

12 Dec 2024

Latest episodes

166 episodes in the feed.

1. 

   12 Dec 2024

   The "extra" Mile for Hospitality (with Cristian Longo)

   Cristian Longo shares how the EXTRA app revolutionizes hospitality staffing by allowing hoteliers and restaurants to instantly fill positions and manage staffing needs with a single tap.

2. 

   27 Nov 2024

   Gratitude at work (with Brian Proctor)

   Hospitality trainer Brian Proctor shares practical tips on how fostering a culture of gratitude transforms team dynamics, boosts morale, and elevates productivity at work.

3. 

   14 Nov 2024

   Breast Cancer Awareness (with Ira Green)

   What a breath of fresh air! In this episode, we're thrilled to welcome Ira Green, founder of Freedom Natural (https://freedomdeodorant.com), to share her inspiring journey from battling breast cancer to becoming a passionate advocate for clean, natural products. Ira's story highlights the importance of what we put on our bodies, not just in them, and how her personal quest for a safe, effective alternative to conventional products led to the creation of Freedom Natural. Tune in to hear how Ira's all-natural, sustainably sourced products are not only transforming personal care but also making waves in the hospitality industry, one healthy, fresh armpit at a time! To learn more about Freedom Natural's products visit their website at https://freedomdeodorant.com Follow us Website https://www.wtfwalkthefloors.com (https://www.wtfwalkthefloors.com/) LinkedIn https://www.linkedin.com/company/wtf-walk-the-floors (https://www.linkedin.com/company/wtf-walk-the-floors) YouTube https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6OyMDg (https://www.youtube.com/channel/UCWJvSeZmvlNH8eRHJ6OyMDg) Connect with the hosts on LinkedIn Michèle Kline https://www.linkedin.com/in/michelekline/ (https://www.linkedin.com/in/michelekline/) Stephanie Leger https://www.linkedin.com/in/sleger/ (https://www.linkedin.com/in/sleger/) Hosts Company Links Michèle Kline https://www.klinehospitality.com/ (https://www.klinehospitality.com/) Stephanie Leger https://www.firstratehospitality.com/ (https://www.firstratehospitality.com/) Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

4.0 / 5

4 ratings

Spotify

5.0 / 5

2 ratings

Contact WTF! Walk The Floors Podcast- All Things Hospitality Training

Guest appearances

Books guests

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