XaaS Flow
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Podcast Overview
<p>As a tech company delivering XaaS and managed services, you face unique challenges. Join John Spencer, Head of Product, Technology Industry, at ServiceNow, and guests as they unpack a key business priority for XaaS companies in each episode. Get insider knowledge on the approaches that can allow cloud leaders to fight complexity, find their flow, and achieve their potential in the "everything as a service" era.</p>
Language
🇺🇲
Publishing Since
2/10/2022
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Recent Episodes
October 26, 2022
Eliminating the Soul-sucking Work for our Employees and Customers
<p>From the outside, you’d think digital transformation in technology companies would have higher success rates than other industries, but the data doesn’t support that. In this episode, John Spencer and George Humphrey, VP and Managing Director, TSIA, explore <a href="https://your.servicenow.com/technology/home/tsia-research-report-digital-b2b-what-must-be-true">new </a><a href="https://your.servicenow.com/technology/home/tsia-research-report-digital-b2b-what-must-be-true">TSIA research</a> on why that is and how technology companies can unlock operational efficiency and enable new experiences in the era of XaaS.</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>
June 22, 2022
How to Create an Exceptional Customer Experience
<p>The rapid acceleration of digitization has been driving ever more demanding expectations from customers in their online experiences, making customer experience management a top priority.<strong> </strong>In this episode, John Spencer and Paul Fipps, SVP, Customer and Partner Excellence, ServiceNow, explore what it means to be truly ‘experience-led’ as a tech firm and how to stand out in a world where everyone is trying to do the same.</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>
February 10, 2022
Speed to Market
<p>In the relentless race for innovation, how can tech companies streamline what they do and overcome the hurdles of operational complexity to drive faster time to market? In this episode, John Spencer speaks to Rohit Batra, VP and Head of Product, Telecommunications, Media and Entertainment, ServiceNow, about the need for speed in the XaaS era.</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>
3 total episodes available
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Frequently asked questions
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- What is XaaS Flow?
<p>As a tech company delivering XaaS and managed services, you face unique challenges. Join John Spencer, Head of Product, Technology Industry, at ServiceNow, and guests as they unpack a key business priority for XaaS companies in each episode. Get insider knowledge on the approaches that can allow cloud leaders to fight complexity, find their flow, and achieve their potential in the "everything as a service" era.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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