XLR8 - Bringing real-world learnings and experiences in Life Sciences
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Podcast Overview
<p>Hosted by Jalilah Gibson and Caz Hanrahan, Wavestone's XLR8 podcast series delves into answering your most common pain points and questions as you progress through your digital transformation journey in the pharma world.</p><p>We’ll be bringing you real-life stories and experiences from distinguished guests who have delivered customer and business value through the use of digital, starting by designing around the customer.<br><br>Find out more about Wavestone Life Sciences: <a href="https://www.wavestone.com/en/what-we-do/life-sciences-consulting/" rel="nofollow">https://www.wavestone.com/en/what-we-do/life-sciences-consulting/</a></p>
Language
🇺🇲
Publishing Since
4/17/2024
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Recent Episodes
February 26, 2026
Augmenting the voice of the patient
Join us as Michael George, a global leader in patient engagement, explores how amplifying the patient voice can transform healthcare and the life sciences sector. He outlines what meaningful engagement looks like and shares practical steps organisations can take to strengthen patient partnerships - showing why lived experience, long‑term thinking, and true collaboration are essential for a more human‑centred healthcare system.
January 26, 2026
Beyond buzzwords: demystifying CX Management to unlock value
<p>Join us as Florian G<span>ä</span>ng shares how customer experience management is transforming the pharmaceutical sector, focusing on building shared understanding, pragmatic tools, and outcome-driven strategies. Discover practical insights on balancing customer and business value, fostering experimentation, and making customer-centricity a core part of organisational culture.</p>
December 4, 2025
Reflections on Reuters Customer Engagement Europe 2025
<p>In this episode, we reflect on the topics covered during Reuters Pharma Customer Engagement Europe. We explore how organizations can humanize customer engagement by balancing global consistency with local flexibility, breaking down internal silos, and using data purposefully. Tune in to discover<span> </span>practical frameworks to help teams deliver empathetic, unified, and impactful customer experiences in a digital world.</p>
10 total episodes available
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Frequently asked questions
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- What is XLR8 - Bringing real-world learnings and experiences in Life Sciences?
<p>Hosted by Jalilah Gibson and Caz Hanrahan, Wavestone's XLR8 podcast series delves into answering your most common pain points and questions as you progress through your digital transformation journey in the pharma world.</p><p>We’ll be bringing you real-life stories and experiences from distinguished guests who have delivered customer and business value through the use of digital, starting by designing around the customer.<br><br>Find out more about Wavestone Life Sciences: <a href="https://www.wavestone.com/en/what-we-do/life-sciences-consulting/" rel="nofollow">https://www.wavestone.com/en/what-we-do/life-sciences-consulting/</a></p> - How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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