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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

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Your People Your Success Podcast

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by Pierre Bauzee

8 episodes

Updated Daily

Accepts GuestsHas SponsorsLocation 🇬🇧

Podcast Authority

Beta

PoorBased on show quality, social media presence, reviews, charts, and more

Quality19

Social0

YouTube76

Engagement0

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Podcast Overview

Exceptional business performance doesn't start with great processes. And the reason behind that is simple: To take care of your business, it starts with your People. Only by doing so, will you be able to turn your People into real Brand Ambassadors 💎 Welcome to "Your People, Your Success" Podcast, a channel sharing key insights on how to take care of your People so they do exactly the same with your business. I am Pierre, Founder of Beyond Satisfaction, a Talent Agency providing Recruitment and Training for Hospitality, and Beyond. https://www.beyondsatisfaction.co.uk/

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🇺🇲

Publishing Since

5/12/2025

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🇺🇸 Charts #3

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Apple 142

Spotify 827

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Podcast Authority

Beta

PoorBased on show quality, social media presence, reviews, charts, and more

Quality19

Social0

YouTube76

Engagement0

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Excellent Areas

Good Performance

Growth Opportunities

excellent

Episode Length

29 minutes

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good

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3.0/5

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needs improvement

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Every 23 days

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Recent Episodes

April 21, 2026

Podcast Episode 8 - Who Leads When The Leader Isn't In The Room?

Leadership is THE way to go in order to empower, grow and keep your people. But an important question we should definitely ask ourselves more often: Who leads when the leader isn’t in the room? I’m Pierre Bauzée, a Hospitality Trainer and the Founder of Beyond Satisfaction Academy, the leading onboarding and training platform for hospitality. And in this new episode of Your People Your Success Podcast, I’m joined by the one and only Danny Wareham to answer this important question. Danny is a psychologist, author, and accredited coach, whose work lies at the intersection of leadership, culture and personality, with a focus on individual differences – especially the “dark triad” traits of narcissism, psychopathy, and machiavellianism. An expert in culture and leadership dynamics, Danny has been recognised among the Global Top 10 Thought Leader on Culture and has spent nearly 30-years in contact centre, retail and fintech industries. He is also the author of Constellation, a best seller and definitely a must-read when it comes to what Leadership is really about. Whether you are leading a frontline team, managing multiple sites, or rethinking your leadership approach, this episode gives you a powerful perspective and approach to leadership. Subscribe now and join me each month to discover how to unlock the power of people behind exceptional performance in hospitality, and beyond. To find out more about Danny Wareham, his business and his book, feel free to visit the below links:LinkedIn: <a href="https://www.linkedin.com/in/danny-wareham" target="_blank" rel="ugc noopener noreferrer">https://www.linkedin.com/in/danny-wareham</a>Book: <a href="https://constellationleadership.co.uk/" target="_blank" rel="ugc noopener noreferrer">https://constellationleadership.co.uk/</a>Website: <a href="https://dannywareham.co.uk/" target="_blank" rel="ugc noopener noreferrer">https://dannywareham.co.uk/</a>Consultancy: <a href="https://firgun.co.uk/" target="_blank" rel="ugc noopener noreferrer">https://firgun.co.uk/</a> If you would like to know more about what we do at Beyond Satisfaction Academy, feel free to visit our website <a href="https://www.beyondsatisfaction.co.uk/" target="_blank" rel="ugc noopener noreferrer">https://www.beyondsatisfaction.co.uk</a> or my LinkedIn profile <a href="http://www.linkedin.com/in/pierre-bauzee-233b058b" target="_blank" rel="ugc noopener noreferrer">www.linkedin.com/in/pierre-bauzee-233b058b</a> If you want to see how we can support your business further when it comes to training and development, feel free to get in touch with us and book your free discovery call.#hospitality #leadership #leadershipdevelopment #leadershipjourney #leadershipmindset

February 4, 2026

Podcast Episode 7 – Beyond Satisfaction Academy: Platform Demonstration

I’m Pierre Bauzée, Founder of Beyond Satisfaction and Beyond Satisfaction Academy, a powerful onboarding and training platform for hospitality, and beyond. And in this new episode of Your People Your Success Podcast, I am showing you the platform, its content, its impact and all the different tools, features, functionalities and materials. But also how you can easily get all your team onboarded for a small monthly membership that you can leave anytime! If you would like to know more about Beyond Satisfaction Academy, feel free to visit our website https://www.beyondsatisfaction.co.uk/academy or my LinkedIn profile www.linkedin.com/in/pierre-bauzee-233b058b #TrainingAndDevelopment #Hospitality #HospitalityExcellence #StaffDevelopment #hospitalitytraining

December 22, 2025

Podcast Episode 6 – Turning Your Customer Experience Into Your Team Success

Turning your customer experience into your team’s success sounds great in theory — but how do you actually do it in real life?I’m Pierre Bauzée, Founder of Beyond Satisfaction and Beyond Satisfaction Academy, a powerful onboarding and training platform for hospitality, and beyond. And in this new episode of Your People Your Success Podcast, I’m joined by my guest, Dan Pratt from DAP Consultancy, to explore how customer experience and team performance are deeply connected when you get the basics right.In under 45 minutes, we talk about how to break silos between “CX” and “operations”, give your teams clarity instead of pressure, and use customer feedback as a tool for learning rather than blame.Whether you are leading a frontline team, managing multiple sites, or rethinking your service strategy, this episode gives you concrete ways to turn your customer experience into a real driver of motivation, performance, and growth for your people. Subscribe now and join me each month to discover how to unlock the power of People behind exceptional performance in hospitality, and beyond.If you would like to know more about what we do at Beyond Satisfaction Academy, feel free to visit my virtual brochure https://drive.google.com/file/d/1x6RR_c4DuFVxIga7E1kuWoUDNm6EmlTw/view, my website https://www.beyondsatisfaction.co.uk or LinkedIn profile www.linkedin.com/in/pierre-bauzee-233b058bIf you want to see how we can support your company further when it comes to training and development, feel free to get in touch with us and book your free discovery call. You can do that on our website or LinkedIn profile. To find out more about Dan Pratt and his 2 businesses DAP Consultancy and PURE ONE Travel, feel free to visit the below links:Websites https://www.dapconsultancy.co.uk/ and https://pureonetravel.com/LinkedIn: https://www.linkedin.com/in/dan-pratt-dap/ #CustomerExperience #YourPeopleYourSuccessPodcast #TeamSuccess #TrainingAndDevelopment #HospitalityExcellence

8 total episodes available

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Clayton Drotsky

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Pierre Bauzée

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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is Your People Your Success Podcast?: Exceptional business performance doesn't start with great processes.

And the reason behind that is simple: To take care of your business, it starts with your People.

Only by doing so, will you be able to turn your People into real Brand Ambassadors 💎

Welcome to "Your People, Your Success" Podcast, a channel sharing key insights on how to take care of your People so they do exactly the same with your business.

I am Pierre, Founder of Beyond Satisfaction, a Talent Agency providing Recruitment and Training for Hospitality, and Beyond.

https://www.beyondsatisfaction.co.uk/
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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