Podcast thumbnail for YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE

YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE

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by YourCXC

21 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇦🇪
52

Podcast Authority

Beta
FairBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality79
Social0
YouTube66
Engagement0

Podcast Overview

✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!

Language

🇺🇲

Publishing Since

3/27/2025

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52

Podcast Authority

Beta
FairBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality79
Social0
YouTube66
Engagement0
8
Excellent Areas
0
Good Performance
11
Growth Opportunities
excellent
Publishing Consistency
Every 3 days
Performing excellently!
poor
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Recent Episodes

Episode thumbnail for 6 MONTH COMPANY UPDATE | YOUR CUSTOMER EXPERIENCE CONSULTANT

June 4, 2025

6 MONTH COMPANY UPDATE | YOUR CUSTOMER EXPERIENCE CONSULTANT

The Customer Experience Consultant provides a six-month company update, discussing company formation, challenges, and methods for improving customer experience across organizations.

Episode thumbnail for CUSTOMER EXPECTATIONS: WHAT BIG BUSINESSES DON'T TELL YOU | YOUR CUSTOMER EXPERIENCE CONSULTANT

May 28, 2025

CUSTOMER EXPECTATIONS: WHAT BIG BUSINESSES DON'T TELL YOU | YOUR CUSTOMER EXPERIENCE CONSULTANT

YOURCXC discusses the disconnect between rising customer expectations and big business practices, revealing how outdated systems hinder seamless experiences and offering strategies to bridge the gap.

Episode thumbnail for AUGMENTED REALITY - VIRTUAL TRY-ONS AND PERSONALISATION | YOUR CUSTOMER EXPERIENCE CONSULTANT

May 21, 2025

AUGMENTED REALITY - VIRTUAL TRY-ONS AND PERSONALISATION | YOUR CUSTOMER EXPERIENCE CONSULTANT

<p>In this video, I explore how Augmented Reality (AR) is revolutionising the retail industry by transforming the customer journey and enhancing customer experience. Discover how AR can help your business increase customer satisfaction, boost sales, and create personalised shopping experiences.</p><p><br></p><p>🚀 In This Video, I Cover:</p><p>✅ How AR is transforming the shopping experience with virtual try-ons</p><p>✅ Real-world examples of brands using AR to boost engagement</p><p>✅ The power of AR personalisation and tailored product recommendations</p><p>✅ The future of AR in retail and beyond</p><p><br></p><p>👀 Check out all the Your Customer Experience Explained videos to satisfy your customers:https://youtube.com/playlist?list=PL5ULwhwXE8lhJqfHsiAy9a1tbRyhCH8tZ&amp;si=nt9KXkeUwHpVJISP</p><p><br></p><p>🔍 Ready to enhance your customer experience strategy? Book a consultation with me today: 👉 https://www.yourcxc.com/booking-calendar</p><p><br></p><p>📢 Don’t miss our latest insights on customer experience!</p><p>✅ Like, Subscribe, and turn on Notifications!</p><p>✅ Share this video with your network.</p><p><br></p><p>#CustomerExperience #CustomerJourney #Consultation #AugmentedReality #VirtualTryOn #RetailInnovation #YourCXC</p>

21 total episodes available

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Frequently asked questions

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What is YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE?

✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨

My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection.

The show provides businesses and individuals with:

✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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