YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE

About YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE

✨ Welcome to YourCXC—Your Customer Experience Consultant! ✨ My name is Gareth Cummings, Your Customer Experience Consultant. I help businesses of all sizes design and deliver exceptional Customer Experience whilst maintaining a human connection. The show provides businesses and individuals with: ✅ Practical tips and strategies you can apply today. 💡 Fresh insights and trends shaping the future of CX. 📚 Real-world opinions and case studies to inspire innovation. ❓ Answers to your burning customer experience questions—because your voice drives the conversation!

Publisher

YourCXC

Category

business

Language

en

Explicit

No

First episode

27 Mar 2025

Latest episode

4 Jun 2025

Latest episodes

21 episodes in the feed.

1. 

   4 Jun 2025

   6 MONTH COMPANY UPDATE | YOUR CUSTOMER EXPERIENCE CONSULTANT

   The Customer Experience Consultant provides a six-month company update, discussing company formation, challenges, and methods for improving customer experience across organizations.

2. 

   28 May 2025

   CUSTOMER EXPECTATIONS: WHAT BIG BUSINESSES DON'T TELL YOU | YOUR CUSTOMER EXPERIENCE CONSULTANT

   YOURCXC discusses the disconnect between rising customer expectations and big business practices, revealing how outdated systems hinder seamless experiences and offering strategies to bridge the gap.

3. 

   21 May 2025

   AUGMENTED REALITY - VIRTUAL TRY-ONS AND PERSONALISATION | YOUR CUSTOMER EXPERIENCE CONSULTANT

   In this video, I explore how Augmented Reality (AR) is revolutionising the retail industry by transforming the customer journey and enhancing customer experience. Discover how AR can help your business increase customer satisfaction, boost sales, and create personalised shopping experiences. 🚀 In This Video, I Cover: ✅ How AR is transforming the shopping experience with virtual try-ons ✅ Real-world examples of brands using AR to boost engagement ✅ The power of AR personalisation and tailored product recommendations ✅ The future of AR in retail and beyond 👀 Check out all the Your Customer Experience Explained videos to satisfy your customers:https://youtube.com/playlist?list=PL5ULwhwXE8lhJqfHsiAy9a1tbRyhCH8tZ&si=nt9KXkeUwHpVJISP 🔍 Ready to enhance your customer experience strategy? Book a consultation with me today: 👉 https://www.yourcxc.com/booking-calendar 📢 Don’t miss our latest insights on customer experience! ✅ Like, Subscribe, and turn on Notifications! ✅ Share this video with your network. #CustomerExperience #CustomerJourney #Consultation #AugmentedReality #VirtualTryOn #RetailInnovation #YourCXC

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

521

Score snapshot 15 Sept 2025

Podcast Authority Score: 52 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

79

Social presence

0

YouTube

66

Engagement

0

Contact YOURCXC: BRINGING THE HUMAN BACK IN CUSTOMER EXPERIENCE

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.