About Zinnov Podcast - Intelligent Automation series
Intelligent Automation – a powerful confluence of Process Intelligence, Intelligent Document Processing, RPA, Low Code/No Code application development, and Intelligent Virtual Agents, built on a stack of Advanced Intelligence capabilities, powered by Generative AI and supported by Next-gen Infrastructure. It empowers enterprises to drive integrated human experience outcomes, powered by agile configurable workflows.
From Networks to Customers: AI Drives Telecom’s Digital DNA
As legacy infrastructure is on the decline, how are AI, automation, and generative technologies propelling the Telecom sector into a digital-first future? Hriday Ravindranath, Chief Digital Officer, Orange Business Services and Sameet Gupte, CEO of evoluteIQ explore telecom’s technology-fueled industry transformation with Prankur Sharma, Principal at Zinnov.
The episode explores the technologies and techniques that are driving greater efficiency as business models, product mixes, and costs evolve. Learn how advances in automation, analytics, and Generative AI can optimize networks, reinvent customer service, and unlock new value. Sameet and Hriday also discuss overcoming digital transformation’s toughest barriers around people, culture, and change management, outlining automation strategies that balance innovation with practical integration into existing IT landscapes. For Telecom CIOs and decision makers, this timely podcast provides an inside perspective on riding the digital wave with a focus on adoption, simplicity, and human-centered design.
14 Nov 2023
The Next Frontier of Automation: GenAI in Action
The Automation age is here. With the rise of AI like ChatGPT, we've entered a brave new world brimming with possibility. But how do we adapt? In this podcast episode, Vijay Thomas, CEO of Tangentia, charts a course through the unmapped frontier of Intelligent Automation. He reveals his global boutique approach to Automation, blending worldwide delivery with a boutique touch. Vijay examines the inevitable ascent of creative AI and its transformative potential across industries like e-Commerce. Navigating the automation debate, he weighs the premium of human craftsmanship against full automation's efficiencies. The rich conversation explores technology's promise for social good, before envisioning a future where humans thrive alongside machines. To embark on the optimal path forward, we must grapple with existential questions about Automation's role in business and society. Thomas provides indispensable perspective to guide us into this brave new automated world.
7 Nov 2023
How Gen AI and Automation Are Reshaping Healthcare
Generative AI is revolutionizing automation in Healthcare, offering innovative solutions across the industry. From administrative tasks to clinical processes, AI-driven automation is streamlining operations and improving patient care. In clinical settings, Generative AI aids in medical image analysis, helping radiologists and pathologists detect anomalies more accurately and swiftly. With the integration of Generative AI, healthcare professionals have been able to focus more on patient care and complex medical decision-making, ultimately improving the quality, accessibility, and efficiency of healthcare services. But how does an organization ensure their Generative AI and Automation charter it is implemented effectively, and achieves the right outcomes? Considering how hospitals and healthcare systems can use predictive analytics to forecast patient admission rates and disease outbreaks, this episode delves into how resource allocation, such as staffing and inventory management can be optimized for.
Prankur Sharma, Principal, Zinnov, talks to Arun Hiremath, Co-Founder and Chief Business of EvoluteIQ and Seth Kutty, Head of Predictive Analytics and Data Science at Kaiser Permanente delve into the transformative synergy of Generative AI and automation within the Healthcare sector. The leaders explore how these technologies are shaping the future of healthcare, from administrative processes to clinical applications. Seth discusses the practical use of Generative AI in streamlining healthcare workflows and how to alleviate the administrative burden on healthcare professionals. Additionally, Arun highlights the significance of adopting a platform approach in healthcare automation and how it optimizes operational efficiency and influences positive patient outcomes. The episode offers a compelling look into the evolving landscape of healthcare, what some of the use cases within Healthcare look like, and how Predictive Analytics are being leveraged by the industry.
Timestamps
2:16 - How is the Healthcare domain leveraging Predictive Analytics?4:11 - How has Intelligent Business Automation caused a shift for enterprises?6:33 - What are the key business outcomes of AI and Automation?10:31 - How do you ensure that the benefits of new technology are fully realized? 14:17 - What are the specific challenges of digital transformation?18:33 - How can a platform approach make a difference?21:21 - What are the top 3 use cases of GenAI you're excited to explore in your Automation journey?24:50 - Learnings for scaling and starting an Automation journey
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