Uncle Barry and Heppenstall dive into the chaos and charm of customer service with tales from their years in the game. From bizarre encounters to moments that left them speechless, they share the wild, unpredictable, and often hilarious side of the job. No scripts, no agendas just real stories from the front line, told with a lot of humor and plenty of honesty.
At Your Service
Claim This Podcastby At Your Service
7 episodes
Updated Daily
Accepts GuestsHas Sponsors
22
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality8
Social0
YouTube93
Engagement0
Podcast Overview
Uncle Barry and Heppenstall dive into the chaos and charm of customer service with tales from their years in the game. From bizarre encounters to moments that left them speechless, they share the wild, unpredictable, and often hilarious side of the job. No scripts, no agendas just real stories from the front line, told with a lot of humor and plenty of honesty.
Language
🇺🇲
Publishing Since
1/24/2025
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22
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality8
Social0
YouTube93
Engagement0
6
Excellent Areas
1
Good Performance
12
Growth Opportunities
excellent
Episode Length
33 minutes
Performing excellently!
good
Show Notes Quality
3.0/5
Recommendations available
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poor
Publishing Consistency
Every 116 days
Recommendations available
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Recent Episodes
April 22, 2026
Episode 5 I 16 Flute Glasses
<p>This episode dives into the daily grind of the job, with hosts Hepp and Uncle Barry sharing real guest moments from the floor and approved pro tips that elevate the dining experience.</p><p><br /></p>
April 5, 2026
Episode 4 I The Perfect Spot
<p>The fellas kick things off by sharing their perspectives on what it really takes to retain a new customer. They reflect briefly on their experiences working late night shifts, highlighting the challenges and lessons learned. The conversation then shifts to the idea of a “perfect” guest experience, what it looks like and how to consistently deliver it. Plus more! </p>
October 28, 2025
Episode 3 I House Use
The hosts discuss reactions to operations, staffing, employee retention, and Barry shares his favorite haircut memories, prompting a discussion on self-assessment.
7 total episodes available
Deep-dive analytics for At Your Service
Frequently asked questions
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- What is At Your Service?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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