The ATM Forward Podcast is where independent operators, financial institutions, and industry leaders come to learn the latest in the world of ATMs. Hosted by the team at NextATM, each episode dives into the latest trends, challenges, and innovations shaping the ATM industry. From compliance and cash management to AI, security, and next-gen self-service technology, we explore what’s driving the future of ATM operations.
ATM Forward
Claim This Podcastby NextATM
5.0(1 reviews)
8 episodes
Updated Daily
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Podcast Overview
The ATM Forward Podcast is where independent operators, financial institutions, and industry leaders come to learn the latest in the world of ATMs. Hosted by the team at NextATM, each episode dives into the latest trends, challenges, and innovations shaping the ATM industry. From compliance and cash management to AI, security, and next-gen self-service technology, we explore what’s driving the future of ATM operations.
Language
🇺🇲
Publishing Since
8/14/2025
1 verified contact email on file for ATM Forward
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Recent Episodes
April 13, 2026
The Accidental ATM Business with Burt Matthews
<p>Burt Matthews didn’t set out to build an ATM business. What started as a simple gas station venture turned into something much bigger after a bank rejected his request for an ATM and forced him to figure it out on his own. In this episode, Burt shares how those early decisions led to the creation of NextATM, which has grown into a nationwide ATM service and technology organization, along with stories from the early days when there was no real “industry” to lean on.</p><p>Rhet and Burt also dig into how the ATM space has evolved over the past 25 years, from dial-up machines and manual routes to today’s connected, automated fleets. Along the way, Burt shares practical lessons for operators looking to grow, including why focusing on the customer matters more than anything else and how thinking bigger is often the difference between staying small and building something that lasts.</p>
February 18, 2026
Live from ATMIA: Cash Isn’t Dead, but the ATM Must Evolve
<p>In this live episode from ATMIA, Erik Flees, Director of Customer Service at Hyosung, and Dax Matthews, EVP at eGlobal, break down what shrinking transaction counts, rising costs, and digital banking growth mean for retail ATM operators. They share real pilot results from multi function ATMs and explain how services like bill break and cash to digital can reshape the revenue model. If you operate ATMs today, this episode outlines where the industry is headed and how to adapt.</p>
January 9, 2026
Are Trade Shows Worth It or Just an Expensive Habit?
<p>Trade shows are expensive, exhausting, and somehow unavoidable in the ATM industry. Some operators swear by them. Others leave wondering what they actually got for their money.</p><p> </p><p>In this episode of <i>The ATM Forward Podcast</i>, host Rhet Needham sits down with Cooper Frandsen, EVP at Tetralink and former EVP at NextATM, to break down the real return on trade shows from every angle.</p>
8 total episodes available
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Frequently asked questions
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- What is ATM Forward?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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