Innovation in automation is making a daily impact on our lives, often in unseen ways. Automation professionals are working to address important societal challenges and unlock economic opportunity around the globe. Join Jim Carlisle, Sarika Ramakrishnan, and Syndie Kim, automation experts at THL, as they lead you on a journey of innovation with the visionaries who are inspiring the industry and improving the world through automation technology. In each episode, you’ll hear from technologists, business leaders and other experts.

Automation in Action
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Podcast Overview
Innovation in automation is making a daily impact on our lives, often in unseen ways. Automation professionals are working to address important societal challenges and unlock economic opportunity around the globe. Join Jim Carlisle, Sarika Ramakrishnan, and Syndie Kim, automation experts at THL, as they lead you on a journey of innovation with the visionaries who are inspiring the industry and improving the world through automation technology. In each episode, you’ll hear from technologists, business leaders and other experts.
Language
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Publishing Since
6/19/2023
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Recent Episodes

February 1, 2024
Revolutionizing Risk Assessment: Automation’s Role in Insurance
<p><span style="background-color: transparent;">At its core, insurance is about risk – how to detect, measure and mitigate it. And advances in automation technology, generally – AI, more specifically – are transforming the insurance industry. Automation is revolutionizing the way insurance companies make use of vast troves of data to power underwriting and processing, deliver greater value to end customers, and bring new cost efficiencies to the broader market. It’s not just important to the insurance sector. It has a profound impact on each and every end market that uses insurance to manage risk.</span></p><p><br></p><p><span style="background-color: transparent;">In this episode, we speak to Max Drucker, CEO of Carpe Data, who has had a front row seat for advancements in insurance technology, spanning his entire career. We learn from Max how the automation of once manual tasks and the application of AI are creating new tools and methods to revolutionize risk management.</span></p><p><br></p><p><span style="background-color: transparent;">Key takeaways from this episode:</span></p><p><br></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">What key challenges the insurance industry faces today</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">How insurance underwriters use data to improve risk assessment and management</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">What data availability means for the insurance industry</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">How automation is helping to drive the industry forward</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">What AI portends for the industry and its clients</span></p><p><br></p><p><span style="background-color: transparent;">To learn more about THL’s cross-sector strategy to uncover opportunities in emerging technologies, visit </span><a href="https://thl.com/automation/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">THL.com/automation</a>.</p>

January 18, 2024
Hacking the Hackers: Unpacking Powerful Emerging Cybersecurity Trends
<p><span style="background-color: transparent;">A powerful combination of trends – from the proliferation of connected devices to the increasing sophistication of hackers and shortage of qualified security talent – has created an urgent need for smarter technology that can harness vast quantities of data in real time and create predictive models to make enterprises safer and more secure.</span></p><p><br></p><p><span style="background-color: transparent;">In this episode, we speak to Kerry Bailey, CEO of eSentire, a security firm that protects the critical data and applications of over 2000 organizations, across 35 industries. The company uses sophisticated automation technology to monitor and shut down both known and unknown cyber threats. We take an in-depth look at the cybersecurity landscape, its evolution, and where we stand today as Generative AI and Large Language Models continue to proliferate.</span></p><p><br></p><p><span style="background-color: transparent;">Key takeaways from this episode:</span></p><p><br></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">The evolution of cybersecurity over the past decade</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">How generative AI, automation, and cybersecurity interrelate</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">How generative AI is making hackers more sophisticated, and how we can use that same technology to defend against them</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">What’s behind the massive shortage of cybersecurity professionals, and how automation can help to complement the work of human analysts</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">The generative AI trends professionals need to be on the lookout for</span></p><p><br></p><p><span style="background-color: transparent;">To learn more about THL’s cross-sector strategy to uncover opportunities in emerging technologies, visit </span><a href="https://thl.com/automation/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">THL.com/automation</a>.</p>

November 2, 2023
The World at our Fingertips: How Automation Fuels E-Commerce
<p><span style="background-color: transparent;">In an increasingly online post-COVID world, e-commerce accounts for a growing amount of all commerce, and customer expectations are higher than ever. For shoppers, the e-commerce world means any item is available at their fingertips, ready to ship in the blink of an eye. But the myriad steps involved along the journey are tremendously complicated.</span></p><p><br></p><p><span style="background-color: transparent;">In this episode, we hear from Ron Kyslinger, Advisor to THL, and Marc Austin, Chief Solutions Officer at Fortna. Together, we’ll follow the journey of automation from the moment a customer searches out an item, examines ratings and reviews and adds it to their cart, all the way to its arrival at their door.</span></p><p><br></p><p><span style="background-color: transparent;">Key takeaways from this episode:</span></p><p><br></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">How product information is integrated into the seamless shopping experience customers see</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">How automation streamlines the shipping process to optimize efficiency</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">Why automation is transforming – not eliminating – jobs for factory workers</span></p><p><span style="background-color: transparent;">•</span> <span style="background-color: transparent;">What challenges are facing retailers today and how automation technology can help</span></p><p><br></p><p><span style="background-color: transparent;">To learn more about THL’s cross-sector strategy to uncover opportunities in emerging technologies, visit </span><a href="https://thl.com/automation/" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">THL.com/automation</a>.</p>
8 total episodes available
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