“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO of AvidXchange. On this show, business leaders discuss their approach to change management and offer C-suite perspectives on ushering change during good and bad times.
AvidXchange Podcast Network
Claim This Podcastby Michael Praeger, Co-Founder and CEO of AvidXchange
4.4(7 reviews)
35 episodes
Updated Weekly
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Podcast Overview
“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO of AvidXchange. On this show, business leaders discuss their approach to change management and offer C-suite perspectives on ushering change during good and bad times.
Language
🇺🇲
Publishing Since
1/17/2023
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Recent Episodes
June 25, 2026
17. Why Trust Is the Foundation for Payment Automation with John Case, CEO of Acumatica
<p>Trust is what determines how far customers are willing to go with automation. In this episode, Michael Praeger is joined by John Case, CEO of Acumatica, to talk about how that plays out across payments, AI, and product strategy. For the mid-sized and family-owned businesses Acumatica serves, confidence in the platform comes first—before efficiency, before speed, before anything else.</p><p>Case shares how that trust opens the door for deeper automation, why Acumatica sees itself less as a back-office system and more as a system of intelligence and action, and how payments is one of the clearest expressions of that shift—with hundreds of billions in AR and AP flowing through the platform annually. </p><p>He also gets into why Acumatica chose to partner rather than build payments capabilities, what they look for in the companies they work with, and how their approach to AI is grounded in one principle: it should work for the individual, not for its own sake.</p><p><strong>John Case</strong> is the CEO of Acumatica, a cloud-based ERP platform built for small and mid-sized businesses. He joined the company in 2022 and previously spent 16 years at Microsoft, where he helped lead the growth of the Office and Office 365 suites.</p><p><strong>Connect with John:</strong></p><ul><li><p><a href="https://www.linkedin.com/in/jocase/" rel="ugc noopener noreferrer" target="_blank">LinkedIn</a></p></li></ul><p><strong>Some key takeaways from this episode include:</strong></p><ul><li><p><strong>Trust and security drives adoption more than features.</strong> For mid-sized businesses, especially family-owned ones, the decision to automate payments or adopt new tools starts with whether they believe in the platform handling their financial data. Without that foundation, automation doesn’t go very far.<br /></p></li><li><p><strong>Modernizing payments is the natural next step as back-office systems evolve.</strong> Many businesses are still relying on manual or paper-based processes, but as accounting and operations become more digitized, payments are quickly becoming part of that same shift toward automation inside the ERP.<br /></p></li><li><p><strong>Strong partnerships are built on alignment, not volume.</strong> Case emphasizes that it’s less about how many partners you have and more about how well you work together, shared customers, shared values, and the ability to actually deliver a better experience once the partnership is live.</p></li><li><p><strong>Execution is what makes a partnership real.</strong> The announcement is the easy part. How you onboard, deliver, and show up for the customer after the press release is where it either proves itself or doesn't.</p></li></ul><p>“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO and Co-Founder of AvidXchange. On this show, business leaders discuss leadership topics, industry trends, and embracing change. </p><p>Connect with Michael + AvidXchange:</p><ul><li><p><a href="https://www.instagram.com/mikepraeger/?hl=en" rel="ugc noopener noreferrer" target="_blank">Michael Praeger Instagram</a></p></li><li><p><a href="https://www.linkedin.com/in/michaelpraeger-avidx/" rel="ugc noopener noreferrer" target="_blank">Michael Praeger LinkedIn</a></p></li><li><p><a href="https://www.instagram.com/avidxchange/?hl=en" rel="ugc noopener noreferrer" target="_blank">AvidXchange Instagram</a></p></li><li><p><a href="https://www.linkedin.com/company/avidxchange-inc-/" rel="ugc noopener noreferrer" target="_blank">AvidXchange LinkedIn</a></p></li><li><p><a href="https://www.youtube.com/@Avidxchange" rel="ugc noopener noreferrer" target="_blank">YouTube</a></p></li><li><p><a href="https://www.avidxchange.com/" rel="ugc noopener noreferrer" target="_blank">Website</a></p></li><li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT" rel="ugc noopener noreferrer" target="_blank">Request a Demo</a><br /></p></li></ul>
June 12, 2026
16. How Embedded Payments Are Transforming Law Firm Financial Operations with Michael Dunn, CEO of Centerbase
<p>Embedded payments are starting to change the role ERPs play in a business. In this episode, Michael Praeger is joined by Michael Dunn, CEO of <a href="https://centerbase.com/"><u>Centerbase</u></a>, to talk through what that looks like inside mid-size law firms. As accounts payable (AP) payments move directly into day-to-day workflows, ERPs are evolving from systems that record transactions to systems that actively execute them. This gives firms better visibility into how money is tracked, managed, and tied back to client work and profitability.</p><p>Dunn shares where firms tend to lose visibility, how that impacts profitability, and why getting payments right has become more important as firms scale. He also gets into how he approaches partnerships at Centerbase—why they prioritize fewer, deeper relationships, and how tools like AI are starting to shape product decisions and pricing.</p><p>With more than 20 years in SaaS and technology leadership, including roles at Match.com, Stack Sports, and Dex Media, and a prior partnership with AvidXchange as CEO of ResMan, Dunn brings a practical perspective on how these systems evolve over time.</p><p><strong>Key takeaways from this episode:</strong></p><ul><li><p><strong>Your ERP should do more than track transactions.</strong> It should help manage them. As payments become embedded directly into workflows, firms gain better visibility into where money is going, how it ties back to client work, and where profitability may be slipping through the cracks. This helps mid-market law firms to scale.</p></li><li><p><strong>Where you place payments in your system impacts more than efficiency—it affects control and risk.</strong> When payments aren’t clearly tied to matters or accounts, it becomes easier to miss billable expenses, mismanage trust accounts, or lose track of financial performance at a granular level.</p></li><li><p><strong>Not all partnerships are created equally.</strong> Dunn emphasizes that fewer, deeply integrated partnerships tend to deliver more value than a long list of surface-level integrations.</p></li><li><p><strong>Building your own payment infrastructure rarely makes strategic sense.</strong> When the complexity of money movement is already solved at scale by a dedicated partner, ERP platforms can focus on what they do best: the front-end workflow, compliance logic, and tying transactions back to the business. That's where the real competitive advantage lives.</p></li></ul><p>“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO and Co-Founder of AvidXchange. On this show, business leaders discuss leadership topics, industry trends, and embracing change. </p><p>Connect with Michael + AvidXchange:</p><ul><li><p><a href="https://www.instagram.com/mikepraeger/?hl=en"><u>Michael Praeger Instagram</u></a></p></li><li><p><a href="https://www.linkedin.com/in/michaelpraeger-avidx/"><u>Michael Praeger LinkedIn</u></a></p></li><li><p><a href="https://www.instagram.com/avidxchange/?hl=en"><u>AvidXchange Instagram</u></a></p></li><li><p><a href="https://www.linkedin.com/company/avidxchange-inc-/"><u>AvidXchange LinkedIn</u></a></p></li><li><p><a href="https://www.youtube.com/@Avidxchange"><u>YouTube</u></a></p></li><li><p><a href="https://www.avidxchange.com/"><u>Website</u></a></p></li><li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT"><u>Request a Demo</u></a><br></p></li></ul>
December 16, 2025
15. Supporting Data-Driven Strategy with an Innovative Culture feat. Nigel Morris, Co-Founder & Managing Partner at QED Investors
<p>“Culture eats strategy for breakfast” is the motto Nigel Morris lives by, and in this episode of the Power of Change, he explains why. Whether you’re implementing AI technologies or hiring the next generation of top talent, your culture ultimately determines how effective any innovation will be. Nigel Morris, Co-Founder and Managing Partner of <a href="https://www.qedinvestors.com/"><u>QED Investors</u></a> and former board member of AvidXchange, joins Michael Praeger to discuss how organizations can stay entrepreneurial, make smarter decisions with data, and build teams that push the business forward.</p><p> <a href="https://www.qedinvestors.com/"><u>QED Investors</u></a> is a fintech venture capital platform focused on high-growth financial services companies. Previously, Nigel co-founded Capital One Financial Services in 1994, where he served as President and Chief Operating Officer for a decade.</p><p>Key takeaways from this episode include:</p><ul><li><p>Leverage new technologies like AI and make data-driven decisions to help elevate the customer experience.</p></li><li><p>Nigel stresses the importance of hiring top talent, the “best and brightest” of both young professionals and established leaders to fuel innovation.</p></li><li><p>Build a culture defined by curiosity, purpose, and momentum. Those traits create the conditions where breakthroughs can happen.</p></li></ul><p>“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, co-founder and CEO of AvidXchange. On this show, business leaders discuss their approach to change management and offer C-suite perspectives on ushering change during good and bad times.</p><p>Connect with Michael + AvidXchange:</p><ul><li><p><a href="https://www.instagram.com/mikepraeger/?hl=en"><u>Michael Praeger Instagram</u></a></p></li><li><p><a href="https://www.linkedin.com/in/michaelpraeger-avidx/"><u>Michael Praeger LinkedIn</u></a></p></li><li><p><a href="https://www.instagram.com/avidxchange/?hl=en"><u>AvidXchange Instagram</u></a></p></li><li><p><a href="https://www.linkedin.com/company/avidxchange-inc-/"><u>AvidXchange LinkedIn</u></a></p></li><li><p><a href="https://www.youtube.com/@Avidxchange"><u>YouTube</u></a></p></li><li><p><a href="https://www.avidxchange.com/"><u>Website</u></a></p></li><li><p><a href="https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT"><u>Request a Demo</u></a><br></p></li></ul>
35 total episodes available
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