AvidXchange Podcast Network

About AvidXchange Podcast Network

“The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO of AvidXchange. On this show, business leaders discuss their approach to change management and offer C-suite perspectives on ushering change during good and bad times.

Publisher

Michael Praeger, Co-Founder and CEO of AvidXchange

Category

business

Language

en

Explicit

No

First episode

17 Jan 2023

Latest episode

29 Oct 2026

Latest episodes

37 episodes in the feed.

1. 

   29 Oct 2026

   19. How Real Estate Operators Are Adapting to AI, Fraud, and Changing Payment Workflows with Patrick Ghilani, CEO of MRI Software

   The real estate industry has spent the last several years adapting to changing work habits, rising costs, and new expectations around technology. In this episode, Michael Praeger is joined by Patrick Ghilani, CEO of MRI Software, to discuss how real estate companies are approaching payments, automation, and AI across commercial, multifamily, and residential markets. Ghilani shares how customers are thinking about efficiency, fraud prevention, and operational flexibility as payment systems evolve. He also explains why embedded technology partnerships continue to matter in real estate, especially as customers look for more connected workflows and fewer disconnected systems. Patrick Ghilani is the CEO of MRI Software, a global real estate technology platform operating in more than 170 countries. He has led the company since 2014, helping drive significant growth through product innovation, global expansion, and a focus on open, connected technology platforms. Connect with Patrick: LinkedIn (https://www.linkedin.com/in/patrickghilani/) Some key takeaways from this episode include: Payment workflows can look very different depending on the type of real estate business. Residential operators often work with smaller local vendors, which creates different operational challenges around electronic payments, fraud prevention, and vendor management than larger commercial environments. Many real estate companies are relying on their technology partners to bring AI into existing workflows. Ghilani explains that customers want practical tools that improve communication, automate repetitive tasks, and help teams work more efficiently without disrupting day-to-day operations. Strong technology partnerships create better customer experiences when the systems feel connected from end to end. Ghilani shares how the long-running MRI and AvidXchange partnership has evolved over time through embedded workflows, integrated payments, and shared operational goals. “The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, Co-Founder and CEO of AvidXchange. On this show business leaders discuss leadership topics, industry trends, and embracing change. Connect with Michael + AvidXchange: Michael Praeger Instagram (https://www.instagram.com/mikepraeger/?hl=en) Michael Praeger LinkedIn (https://www.linkedin.com/in/michaelpraeger-avidx/) AvidXchange Instagram (https://www.instagram.com/avidxchange/?hl=en) AvidXchange LinkedIn (https://www.linkedin.com/company/avidxchange-inc-/) YouTube (https://www.youtube.com/@Avidxchange) Website (https://www.avidxchange.com/) Request a Demo (https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT)

2. 

   7 Aug 2026

   18. How AI and Operational Excellence Are Reshaping Community Management with Ben Currin, CEO at Vantaca

   Technology adoption in community association management has shifted from optional to necessary. In this episode, Michael Praeger is joined by Ben Currin, CEO of Vantaca (https://www.vantaca.com/), to discuss the pressures driving modernization across the industry, from labor shortages and rising service expectations to AI tools that are changing how management companies operate day to day. Currin shares how AI is helping community association management companies answer complex homeowner and board member questions, create more consistent service experiences, and give community managers more time to focus on work that requires their expertise. He also explains why operational excellence is becoming an important competitive advantage for management companies navigating industry consolidation and rising expectations. Ben Currin is the CEO of Vantaca, a purpose-built platform for community association management companies. Before joining Vantaca in 2017, he served as a submarine officer and nuclear engineer in the U.S. Navy, where he developed the operational mindset that continues to influence his leadership style today. Connect with Ben Currin: LinkedIn (https://www.linkedin.com/in/benjamincurrin/) Resources mentioned: Listen to Ben's first appearance on The Power of Change: "Running Toward Challenges with Vantaca's Ben Currin" (https://www.avidxchange.com/blog/running-toward-challenges-with-vantacas-ben-currin/) Runnin' Down a Dream: How to Thrive in a Career You Actually Love by Bill Gurley (https://www.amazon.com/Runnin-Down-Dream-Thrive-Actually/dp/0593799666/ref=sr_1_1?adgrpid=186428948556&dib=eyJ2IjoiMSJ9.Vbb8aRz0AEkPicHcN4NHzg.vF1ne0nsbZJJGpvFzFdDrWpcSPsaefQu_EHYz_DySo8&dib_tag=se&hvadid=779671620122&hvdev=c&hvexpln=0&hvlocphy=9060248&hvnetw=g&hvocijid=7880394060258330057--&hvqmt=e&hvrand=7880394060258330057&hvtargid=kwd-2445838217881&hydadcr=24485_13861566_21042&keywords=runnin%27+down+a+dream+bill+gurley&mcid=0c2d60fb29223b9c8f20c6dfe318183d&qid=1778771110&sr=8-1) The Language Game: How Improvisation Created Language and Changed the World by Morten H. Christiansen (https://www.amazon.com/Language-Game-Improvisation-Created-Changed/dp/1541674987) Some key takeaways from this episode include: Industry pressures are making technology adoption necessary: Currin says community association management companies are not modernizing simply because new technology is available. Labor constraints, growing workloads, increased competition, and higher expectations from homeowners and board members are creating pressure to change how work gets done. AI is becoming practical in ways customers can actually feel: AI voice agents can access extensive community and resident information to respond to a wide range of questions quickly and accurately. Technology can help homeowners and board members answer routine questions without relying on a community manager, so managers have more time to provide guidance on reserves, governance, and planning. Technology alone is not enough to create a competitive advantage: Currin emphasizes that the real differentiator is how a company operates: how teams communicate, learn from mistakes, and build processes that consistently deliver better service as competition and consolidation continue across the industry. “The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO and Co-Founder of AvidXchange. On this show, business leaders discuss leadership topics, industry trends, and embracing change. Connect with Michael + AvidXchange: Michael Praeger Instagram (https://www.instagram.com/mikepraeger/?hl=en) Michael Praeger LinkedIn (https://www.linkedin.com/in/michaelpraeger-avidx/) AvidXchange Instagram (https://www.instagram.com/avidxchange/?hl=en) AvidXchange LinkedIn (https://www.linkedin.com/company/avidxchange-inc-/) YouTube (https://www.youtube.com/@Avidxchange) Website (https://www.avidxchange.com/) Request a Demo (https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT)

3. 

   25 Jun 2026

   17. Why Trust Is the Foundation for Payment Automation with John Case, CEO of Acumatica

   Trust is what determines how far customers are willing to go with automation. In this episode, Michael Praeger is joined by John Case, CEO of Acumatica, to talk about how that plays out across payments, AI, and product strategy. For the mid-sized and family-owned businesses Acumatica serves, confidence in the platform comes first—before efficiency, before speed, before anything else. Case shares how that trust opens the door for deeper automation, why Acumatica sees itself less as a back-office system and more as a system of intelligence and action, and how payments is one of the clearest expressions of that shift—with hundreds of billions in AR and AP flowing through the platform annually. He also gets into why Acumatica chose to partner rather than build payments capabilities, what they look for in the companies they work with, and how their approach to AI is grounded in one principle: it should work for the individual, not for its own sake. John Case is the CEO of Acumatica, a cloud-based ERP platform built for small and mid-sized businesses. He joined the company in 2022 and previously spent 16 years at Microsoft, where he helped lead the growth of the Office and Office 365 suites. Connect with John: LinkedIn (https://www.linkedin.com/in/jocase/) Some key takeaways from this episode include: Trust and security drives adoption more than features. For mid-sized businesses, especially family-owned ones, the decision to automate payments or adopt new tools starts with whether they believe in the platform handling their financial data. Without that foundation, automation doesn’t go very far. Modernizing payments is the natural next step as back-office systems evolve. Many businesses are still relying on manual or paper-based processes, but as accounting and operations become more digitized, payments are quickly becoming part of that same shift toward automation inside the ERP. Strong partnerships are built on alignment, not volume. Case emphasizes that it’s less about how many partners you have and more about how well you work together, shared customers, shared values, and the ability to actually deliver a better experience once the partnership is live. Execution is what makes a partnership real. The announcement is the easy part. How you onboard, deliver, and show up for the customer after the press release is where it either proves itself or doesn't. “The Power of Change” is an AvidXchange podcast hosted by Michael Praeger, CEO and Co-Founder of AvidXchange. On this show, business leaders discuss leadership topics, industry trends, and embracing change. Connect with Michael + AvidXchange: Michael Praeger Instagram (https://www.instagram.com/mikepraeger/?hl=en) Michael Praeger LinkedIn (https://www.linkedin.com/in/michaelpraeger-avidx/) AvidXchange Instagram (https://www.instagram.com/avidxchange/?hl=en) AvidXchange LinkedIn (https://www.linkedin.com/company/avidxchange-inc-/) YouTube (https://www.youtube.com/@Avidxchange) Website (https://www.avidxchange.com/) Request a Demo (https://www.avidxchange.com/request-a-demo?utm_source=Spotify&utm_medium=Podcast&utm_campaign=701Uq00000BnMfNIAV&utm_content=NT)

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

2 ratings

Spotify

4.2 / 5

5 ratings

Contact AvidXchange Podcast Network

Guest appearances

Does not typically book guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.