by Experience Points
Part game show, part expert discussion, all Customer Experience. On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.
Language
🇺🇲
Publishing Since
10/3/2020
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May 26, 2021
<p>Dennis Wakabayashi is the VP of CX Implementation for RR Donnelley, a global business communications firm specializing in the production, execution and delivery of customer engagement tactics along the entire path to purchase. In May 2020, Dennis was named as one of the top 50 (CX) experts of the decade and rank on social media among the top 150 CX influencers globally. Dennis regularly works with Fortune 500 brands, defining CX strategies and leading tactical implementation with the teams at RR Donnelley. Additionally, as an industry influencer, Dennis shares the latest CX innovations and strategic practices on social media channels with an audience of more than 50,000 followers.</p> <p>Part game show, part expert discussion, all Customer Experience. On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.</p>
May 26, 2021
<p>Laura Gassner Otting inspires people to push past the doubt and indecision that keep resign ideas to limbo. Her presentations inspire listeners to think bigger and accept challenges that reach beyond their limited scope of belief. She delivers strategic thinking, well-honed wisdom, and perspective generated by decades of navigating change across the start-up, nonprofit, political, as well as philanthropic landscapes. Laura dares listeners to find their voice, and generate the confidence needed to tackle larger-than-life challenges. She leads them to seek new ways of leading, managing and mentoring others.</p> <p>Laura’s entrepreneurial edge has been well-honed over a 25-year career that started as a Presidential Appointee in Bill Clinton’s White House, where she helped shape AmeriCorps. She left a leadership role at a nationally respected nonprofit leadership firm to expand a tech startup. Laura then founded and ran a mission-driven executive search firm which partnered with the full gamut of mission-driven nonprofit executives, from start-up dreamers to scaling social entrepreneurs to global philanthropists. In 2015, she sold that firm to the team that helped her build it, and gave a TEDx talk which became so popular that it launched a speaking career. She is the author of the Washington Post bestseller Limitless: How to Ignore Everybody, Carve your Own Path, and Live Your Best Life, as well as Mission Driven: Moving from Profit to Purpose and the Kaplan reference book, Change Your Career: Transitioning to the Nonprofit Sector.</p> <p>Part game show, part expert discussion, all Customer Experience. On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.</p>
May 26, 2021
<p>Ramon Ray is a leading expert on small business success. He inspires and educates thousands of business owners a year through his articles, podcasts, and in-demand media interviews. Ramon is the founder of SmartHustle.com and Entrepreneur In Residence at Oracle NetSuite. He is a successful entrepreneur, in-demand, motivational speaker and event host. Ramon has started four companies and sold two of them. Ramon's authored four books, including "Celebrity CEO". Audiences around the world are inspired by his high energy and ability to connect and care.</p> <p>Part game show, part expert discussion, all Customer Experience. On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.</p>
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Part game show, part expert discussion, all Customer Experience.
On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers.
Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.
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