Bandwidth

About Bandwidth

Bandwidth is the most honest podcast in broadband. Bringing you real stories and practical insights from those who’ve built, operated, and scaled ISP networks across the country. Hosted by Rick Seemann, Georgette Lopez-Aguado, Paul Dasbach, and Larry Weidig, each episode explores the operational, financial, and technical realities of delivering high-speed internet. From BEAD compliance and M&A transitions to rural broadband expansion and reducing customer churn. We dive into what matters, without the spin. Whether you’re leading a team, deploying infrastructure, or navigating broadband policy and funding, Bandwidth delivers unfiltered conversations to help you grow a stronger ISP business and serve your community. No jargon. No pitches. Just people who’ve been there. If you're a broadband leader who wants to think bigger, build smarter, and lead with heart…welcome home.

Publisher

Sonar Software

Category

business

Language

en

Explicit

No

First episode

28 May 2025

Latest episode

13 Oct 2026

Latest episodes

41 episodes in the feed.

1. 

   13 Oct 2026

   The Toughest Tradeoffs in an ISP

   Every ISP says everything matters, until competing priorities force the business to choose what comes first. Customer trust, revenue, operations, culture, technology, and employee performance may all be essential, but operators cannot always protect or improve them at the same time. In this episode of Bandwidth, Larry Weidig, Georgette Lopez-Aguado, and Rick Seemann rank some of the most difficult priorities facing broadband operators. They debate whether people, processes, or technology create the most value; which business losses are hardest to recover from; which customers and operating teams matter most; and whether trust, convenience, or performance creates lasting loyalty. The conversation also examines the tension between reliability, innovation, and affordability—and culminates in a defining question for any business under pressure: if the organization is on fire, should leadership save its revenue, reputation, or culture first? In this episode, you will learn: Why great people can create value that competitors cannot easily replicate Why customer trust and reputation can take years to build and minutes to lose How profitability, customer tenure, and account size create different forms of value Which ISP teams have the greatest influence on the customer experience Why trust, convenience, and network performance create different kinds of loyalty How operators should weigh reliability, innovation, and affordability Why survival, reputation, and culture can demand conflicting decisions during a crisis Learn what your team’s rankings reveal about how your ISP makes decisions when every priority feels critical. Follow us on Instagram → https://www.instagram.com/the_bandwidth_podcast/ (https://www.instagram.com/the_bandwidth_podcast/)🔔 Love the podcast? Don’t forget to subscribe and leave a review! 📧 Learn more about Sonar → sonar.software

2. 

   29 Sept 2026

   What Matters Most at Every Stage of ISP Growth

   Sustainable ISP growth requires different priorities at every stage of the business. The systems, processes, and leadership that support an operator with 500 subscribers may not be enough when that same company reaches 5,000 or 50,000. In this episode of Bandwidth, Georgette Lopez-Aguado, Rick Seemann, and Larry Weidig examine what broadband operators should prioritize as they move from initial infrastructure build-out to network densification, service expansion, and growth through new markets or acquisitions. They discuss why building a successful ISP requires more than deploying a network, when automation begins creating meaningful value, and how unchecked complexity can make a growing company less efficient and less profitable. The conversation also explores the challenges that emerge during expansion, including inconsistent customer experiences, disconnected systems, competing internal priorities, support-team burnout, and cultural differences between markets. The hosts explain why intentional leadership, clean data, repeatable processes, and controlled integration become increasingly important as the business grows. In this episode, you will learn: Why building a strong ISP requires more than deploying infrastructure How repeatable processes create a foundation for sustainable growth When automation helps and when implementing it too early can backfire Why operational complexity can grow faster than subscriber count How rapid growth can place pressure on margins, support teams, and cash flow Why data integrity and customer consistency become critical during expansion How ISP leadership must evolve at every stage of growth Learn how to align your people, processes, platforms, and priorities with the stage of growth your ISP is navigating. Follow us on Instagram → https://www.instagram.com/the_bandwidth_podcast/ (https://www.instagram.com/the_bandwidth_podcast/)🔔 Love the podcast? Don’t forget to subscribe and leave a review! 📧 Learn more about Sonar → sonar.software

3. 

   15 Sept 2026

   Add-On Economy and What’s Worth Selling

   ISP add-ons can grow revenue and strengthen customer relationships, but every new service also creates new responsibilities. Managed Wi-Fi, mobile plans, security services, and streaming bundles can make customers' lives easier. They can also add support costs, partner handoffs, and products customers never wanted in the first place. In this episode of Bandwidth, Rick Seemann, Georgette Lopez-Aguado, and Larry Weidig explore how broadband operators can decide what's actually worth selling beyond the internet connection. They discuss the difference between useful convenience and unnecessary complexity, whether ISPs should sell services they cannot support in-house, and why customers still hold the ISP accountable when a partner's product fails. The conversation also challenges the idea that lower churn automatically means stronger loyalty. The hosts debate customer lock-in, the evolution of the traditional internet-TV-phone bundle, and what to do when customers keep paying but become less satisfied. Flexible packages and direct customer feedback may reveal a better offer than a rigid bundle. In this episode, you will learn: How to evaluate whether an add-on makes customers' lives easier Why new services affect sales, support, billing, and operations How partner support and escalation paths affect the customer experience Where customer loyalty ends and lock-in begins Why the traditional triple play is being reconsidered How customer satisfaction can expose problems that churn alone misses Learn how to build an ISP service portfolio that earns trust instead of simply adding more products to the bill. Follow us on Instagram → https://www.instagram.com/the_bandwidth_podcast/ (https://www.instagram.com/the_bandwidth_podcast/)🔔 Love the podcast? Don’t forget to subscribe and leave a review! 📧 Learn more about Sonar → sonar.software

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

168,373

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

3 ratings

Spotify

4.6 / 5

17 ratings

Podcast Authority Score: 34 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

22

Social presence

0

YouTube

82

Engagement

32