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Chain of Learning: Empowering Continuous Improvement Change Leaders

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by Katie Anderson

5.0(3 reviews)

83 episodes

Updated Daily

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Podcast Overview

Chain of Learning® is the leadership podcast for leaders and change practitioners who believe that people, not tools, are the foundation of lasting results. If you're working to transform your organization's culture, develop leaders at every level, and build teams that are capable, confident, and empowered to solve problems and innovate, this podcast is for you. Hosted by Katie Anderson, award-winning author of "Learning to Lead, Leading to Learn" and globally recognized expert in people-centered leadership, Chain of Learning explores how leaders break free from the Doer Trap™, and create the conditions in their organization for success and build a vibrant culture where impact is exponential. Each biweekly episode offers practical insights, reflective questions, and real-world examples to help you: - Develop leaders at scale, not just one at a time - Build high-performing cultures of continuous learning, grounded in psychological safety, trust, and empowerment, that thrive and grow - Lead culture transformation and change leadership with intention - Strengthen coaching culture, problem-solving, and leadership development across your organization - Move from managers who focus on outcomes to leaders who develop people, improve performance, and get results Grounded in human-centered leadership and adult learning practices, and informed by principles of the Toyota Way, Lean thinking, and operational excellence, Chain of Learning features conversations with influential thinkers and leaders shaping the future of leadership at scale and organizational learning. Past guests include Carol Dweck, Michael Bungay Stanier, Rich Sheridan, Barry O'Reilly, Steve Spear, Jim Womack, Gene Kim, and Larry Culp. Subscribe and follow Chain of Learning® to deepen your impact. Share this podcast with your colleagues, fellow change leaders, and friends so we can strengthen our Chain of Learning together. Join the conversation: ChainOfLearning.com Katie Anderson’s website: KBJAnderson.com Connect with Katie: linkedin.com/in/kbjanderson Read Katie's Shingo Publication Award-winning book: LearningToLeadLeadingToLearn.com Download the KATALYST™ Change Leader Assessment: KBJAnderson.com/Katalyst Popular Episode Topics Include: Leadership Development, Developing Leaders at Scale, The Doer Trap, Coaching Culture, Building a Culture of Learning, Culture Transformation, Change Leadership, Leading Change, Change Readiness, Change Adoption, Stakeholder Engagement, Organizational Change, Lean Leadership, Lean Thinking, Operational Excellence, Toyota Way, Toyota Leadership, People-Centered Leadership, Psychological Safety, Building Trust, Leadership Coaching, Break the Telling Habit, Leader as Coach, Continuous Improvement, Kaizen, Organizational Learning, Problem-Solving Culture, Developing People, High-Performing Teams, Learning Organization, Executive Leadership, Strategic Alignment, Leading Without Authority, Influence, Leading Through Influence, Leadership Identity, Gemba Leadership, A3 Thinking, PDCA, Growth Mindset, Leader Development, Japan Leadership Experience, Learning to Lead Leading to Learn, Leadership Podcast

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Recent Episodes

August 5, 2026

81| Adapt How You Lead: Situational Leadership in Practice [with Suzie Bishop]

Your leadership style isn't the problem. Your default is. The gap between how you're leading and what the person in front of you actually needs is one of the most common and most invisible places leaders get stuck. Most of us default to one mode and don't notice the mismatch until something breaks down. Suzie Bishop has spent over a decade at the Center for Leadership Studies helping leaders close that gap and strengthen their leadership effectiveness. Her new book, Situational Leadership, puts nearly sixty years of research into a practical framework for reading the situation, building leadership flexibility, and adapting your approach. Suzie walks through the four leadership styles, how to read what someone needs in a given situation, and how to adapt your approach to coach, develop leaders, and lead through influence. The best leaders don't pick one style and commit. They pause, assess the situation, and flex to have the impact you intend. You’ll Learn:<ul><li>Why "leadership is influence" reframes how you lead, and why influence has nothing to do with manipulation or control</li><li>How to diagnose what someone needs, and why one person can require four different approaches in the same conversation</li><li>How leadership flexibility and adaptability differ—and why knowing the styles isn't the same as knowing when to use them</li><li>Why only asking coaching questions can leave people stuck, and how to know when to step in with more directive leadership</li><li>How the "power of the pause" helps you move from reacting out of habit to adapting with intention</li></ul>ABOUT MY GUEST:Suzie Bishop is VP of Product Development at The Center for Leadership Studies. She's a Certified Professional in Training Management, a Stakeholder Centered Coach, and a Marshall Goldsmith 100 Coach. Suzie is co-author of Situational Leadership: The Model for Leading Others, Navigating Change and Unlocking Performance and is currently writing her next book, Match: How to Meet Leaders Where They Are, with Marshall Goldsmith. IMPORTANT LINKS:<ul><li>Full episode show notes: <a href="http://chainoflearning.com/81">ChainOfLearning.com/81</a> </li><li>Connect with Suzie Bishop: <a href="https://www.linkedin.com/in/suzie-bishop/">linkedin.com/in/suzie-bishop</a> </li><li>Purchase a copy: <a href="https://situational.com/situational-leadership-book/">Situational Leadership: The Model for Leading Others, Navigating Change and Unlocking Performance</a> by Suzie Bishop and Sam Shriver</li><li>Match: How to Meet Leaders Where They Are by Suzie Bishop and Marshall Goldsmith (November 2026)</li><li>Learn more about The Center for Leadership Studies: <a href="https://situational.com/">situational.com</a></li><li>Follow me on LinkedIn: <a href="http://linkedin.com/in/kbjanderson">linkedin.com/in/kbjanderson</a> </li><li>Subscribe to my newsletter: <a href="http://kbjanderson.com/newsletter">kbjanderson.com/newsletter</a> </li><li>Check out my website for resources and working together: <a href="http://kbjanderson.com">KBJAnderson.com</a> </li><li>Join us on the Japan Leadership Experience: <a href="http://kbjanderson.com/japantrip">KBJAnderson.com/japantrip</a> </li></ul>TIMESTAMPS FOR THIS EPISODE:02:52 Why leadership is influence, not control04:43 Creating the conditions without controlling06:51 What Situational Leadership looks like in practice07:35 Flexibility vs. adaptability: the critical difference07:48 The four Situational Leadership styles11:41 How to recognize your natural leadership tendency13:08 When asking questions isn’t effective coaching16:46 How to be directive without taking away ownership17:37 The cost of not adapting how you lead21:37 Why organizations need a common leadership language24:05 Creating the conditions for people to ask for help25:24 The leadership challenge even top executives struggle with29:06 How to give direction without taking over30:33 Influence versus control when you have authority31:06 Three types of power that shape your influence32:51 Why trust is your most important source of power36:02 The difference between flexibility and adaptability37:08 Practice an intention pause before you respond <a href="http://chainoflearning.com/81">Enter for your chance to win a copy of Suzie Bishop's book "Situational Leadership" before August 14th at 11:45pm Pacific Time.</a>

July 22, 2026

80| Bad News First: How a Leader's Response Builds a Culture of Learning [with Isao Yoshino]

Katie Anderson interviews Isao Yoshino, a 40-year Toyota leader, as he shares how responding to bad news builds a culture of learning and continuous improvement.

July 8, 2026

79| Build Powerful People: Why Transformation Starts with Your Own [with Gary Peterson]

Host KBJ Anderson interviews Gary Peterson, former EVP at OC Tanner, about how building powerful people, not just cutting costs, drives enduring operational excellence and personal leadership transformation.

83 total episodes available with 74 transcripts

Recent guests on Chain of Learning: Empowering Continuous Improvement Change Leaders

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Isao Yoshino

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Gary Peterson

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Karina Mangu-Ward

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Rich Sheridan

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John Shook

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Betsy Jordyn

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Nigel Thurlow

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Barry O'Reilly

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Carlos Scholz

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Jill Forrester

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Rose Heathcote

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Nick Kemp

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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is Chain of Learning: Empowering Continuous Improvement Change Leaders?: Chain of Learning® is the leadership podcast for leaders and change practitioners who believe that people, not tools, are the foundation of lasting results.

If you're working to transform your organization's culture, develop leaders at every level, and build teams that are capable, confident, and empowered to solve problems and innovate, this podcast is for you.

Hosted by Katie Anderson, award-winning author of "Learning to Lead, Leading to Learn" and globally recognized expert in people-centered leadership, Chain of Learning explores how leaders break free from the Doer Trap™, and create the conditions in their organization for success and build a vibrant culture where impact is exponential.

Each biweekly episode offers practical insights, reflective questions, and real-world examples to help you:

Develop leaders at scale, not just one at a time

Build high-performing cultures of continuous learning, grounded in psychological safety, trust, and empowerment, that thrive and grow

Lead culture transformation and change leadership with intention

Strengthen coaching culture, problem-solving, and leadership development across your organization

Move from managers who focus on outcomes to leaders who develop people, improve performance, and get results

Grounded in human-centered leadership and adult learning practices, and informed by principles of the Toyota Way, Lean thinking, and operational excellence, Chain of Learning features conversations with influential thinkers and leaders shaping the future of leadership at scale and organizational learning. Past guests include Carol Dweck, Michael Bungay Stanier, Rich Sheridan, Barry O'Reilly, Steve Spear, Jim Womack, Gene Kim, and Larry Culp.

Subscribe and follow Chain of Learning® to deepen your impact. Share this podcast with your colleagues, fellow change leaders, and friends so we can strengthen our Chain of Learning together.

Join the conversation: ChainOfLearning.com Katie Anderson’s website: KBJAnderson.com Connect with Katie: linkedin.com/in/kbjanderson Read Katie's Shingo Publication Award-winning book: LearningToLeadLeadingToLearn.com Download the KATALYST™ Change Leader Assessment: KBJAnderson.com/Katalyst

Popular Episode Topics Include: Leadership Development, Developing Leaders at Scale, The Doer Trap, Coaching Culture, Building a Culture of Learning, Culture Transformation, Change Leadership, Leading Change, Change Readiness, Change Adoption, Stakeholder Engagement, Organizational Change, Lean Leadership, Lean Thinking, Operational Excellence, Toyota Way, Toyota Leadership, People-Centered Leadership, Psychological Safety, Building Trust, Leadership Coaching, Break the Telling Habit, Leader as Coach, Continuous Improvement, Kaizen, Organizational Learning, Problem-Solving Culture, Developing People, High-Performing Teams, Learning Organization, Executive Leadership, Strategic Alignment, Leading Without Authority, Influence, Leading Through Influence, Leadership Identity, Gemba Leadership, A3 Thinking, PDCA, Growth Mindset, Leader Development, Japan Leadership Experience, Learning to Lead Leading to Learn, Leadership Podcast
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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