"Choose People Love Pets" is a podcast dedicated to exploring the powerful intersection where passion for animals meets the art of leading with a people-first mindset and intentionality. Join us as we delve into the heart of veterinary medicine, discovering how prioritizing both the well-being of our furry friends and the humans who care for them can transform the landscape of culture and leadership in our field.
Choose People Love Pets
Claim This Podcastby Phoebe Valdez and Brianna Armstrong, DVM
5.0(6 reviews)
59 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
38
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality63
Social0
YouTube0
Engagement32
Podcast Overview
"Choose People Love Pets" is a podcast dedicated to exploring the powerful intersection where passion for animals meets the art of leading with a people-first mindset and intentionality. Join us as we delve into the heart of veterinary medicine, discovering how prioritizing both the well-being of our furry friends and the humans who care for them can transform the landscape of culture and leadership in our field.
Language
🇺🇲
Publishing Since
7/1/2024
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38
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality63
Social0
YouTube0
Engagement32
6
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3
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10
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excellent
Episode Length
1h 11m
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Every 13 days
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Recent Episodes
August 10, 2026
Inside the Modern Animal & Chewy Deal with Dr. Christie Long
<p>Modern Animal’s acquisition by Chewy has become one of the most significant and debated developments in veterinary medicine.In this episode, Dr. Christie Long joins Dr. Brianna Armstrong to share her unconventional journey from software and operations to veterinary medicine and eventually becoming Chief Medical Officer of Modern Animal. Dr. Long explains the original vision behind Modern Animal, the challenges of scaling its technology-enabled and membership-based model, and the lessons the company learned while expanding beyond California.Dr. Long also discusses the financial realities of building a venture-backed veterinary company, why the fundraising environment became more difficult, and what led Modern Animal to join Chewy. Dr. Armstrong and Dr. Long address concerns surrounding corporate consolidation, vertical integration, pharmacy, insurance, pricing, and what Chewy’s expanding healthcare ecosystem could mean for independent veterinary hospitals. Dr. Long also responds to the public reaction surrounding the acquisition and explains why personal relationships may remain independent practices’ greatest competitive advantage.This is a candid conversation about entrepreneurship, culture, scale, ownership, and what the Modern Animal and Chewy partnership could signal for the future of veterinary medicine.<strong>Key Takeaways</strong>- The hardest part of building a veterinary company is not necessarily building the hospitals. It is creating jobs, career paths, leadership systems, and a culture that talented people want to join.- Growth exposes assumptions. Modern Animal’s rapid success in Southern California did not automatically translate into other markets, forcing the company to rethink its branding, membership options, marketing, and accessibility.- Venture-backed growth creates a race against time. Companies must prove their model, reach meaningful scale, and attract additional capital before their financial runway ends.- Scale and independence are not the only two options. Christie views the acquisition as a way to access capital, talent, technology, and customers that could allow Modern Animal to pursue ideas it could not accomplish alone.- Independent practices still have a major advantage. Personal relationships and meaningful human connection remain difficult for any large organization to standardize or scale.- The future of veterinary medicine should not be framed only as corporate versus private. The more important questions may be who makes the decisions, how teams are treated, whether medical quality is protected, and whether the business creates genuine value for patients, clients, employees, and the profession. <strong>About Dr. Christie Long</strong>Dr. Christie Long is a veterinarian, builder, and Chief Medical Officer of Modern Animal. Before entering veterinary medicine, she worked in software development, project management, and operations. Her career has included clinical practice, veterinary telehealth, corporate veterinary development, and the creation and expansion of Modern Animal’s technology-enabled veterinary hospitals.Through her work, Christie has focused on improving the veterinary experience for patients, clients, and the people delivering care. She now enters the next chapter of that work following Modern Animal’s acquisition by Chewy.<strong>Connect</strong>Learn more about Modern Animal: https://www.modernanimal.com/Connect with Dr. Christie Long: https://www.linkedin.com/in/christie-long-dvm-b4b51a117/<strong>Follow Choose People Love Pets: </strong>If you enjoyed this episode, make sure to subscribe, leave a review, and share it with someone who needs to hear it.Follow for more: FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr LI: https://www.linkedin.com/company/choose-people-love-pets/</p>
July 27, 2026
What Successful Practice Owners Do Differently | Dr. Christine Staten (Veterinary MBA)
<p>What happens when the career you love is no longer sustainable? </p><p>After decades of building a thriving mixed animal practice, Dr. Christine Staten found herself facing chronic pain that forced her to rethink what the next chapter of veterinary medicine could look like. Instead of stepping away from the profession, she went back to school for her MBA and created Veterinary MBA, a business dedicated to helping practice owners build practices that are profitable, sustainable, and fulfilling. </p><p>In this episode, we dive into the mindset behind her incredible career, why she believes burnout isn't inevitable, and how intentional systems—not working harder—allow practice owners to create more impact without sacrificing their lives. We also discuss leadership, mentorship, hiring, time management, community, AI, and the lessons she learned after losing her first five associates. </p><p>Whether you're a practice owner, an aspiring leader, or simply trying to build a career with more purpose, this conversation is full of practical advice and honest reflections. </p><p><strong>In This Episode </strong></p><p>• Why Dr. Staten chose to expand her impact instead of slowing down </p><p>• The health challenges that led her to reinvent her career </p><p>• Going back to earn an MBA at 50 and how it transformed her leadership </p><p>• Why Veterinary MBA was created and the mission behind it </p><p>• Burnout, systems, and the biggest misconceptions about practice ownership </p><p>• The importance of community for veterinary leaders </p><p>• Why "work-life balance" is the wrong goal and what to pursue instead </p><p>• Time audits, time blocking, and designing your life intentionally </p><p>• Delegation, mentorship, and building systems that create freedom </p><p>• Lessons learned after losing her first five associate veterinarians </p><p>• Hiring for culture instead of just clinical skills </p><p>• Building successful retreats and mentorship communities </p><p>• How she approaches AI while keeping human connection at the center of leadership </p><p><strong>Connect with Dr. Christine Staten </strong></p><p>veterinary_mba</p><p>Adobe Veterinary Center: https://adobevetcenter.com/</p><p>Follow Dr. Christine Staten for practical insights on veterinary leadership, practice ownership, and building sustainable veterinary businesses. </p><p> </p><p>If you enjoyed this episode, make sure to subscribe, leave a review, and share it with someone who needs to hear it. </p><p>Follow for more: </p><p>FB: <a href="https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d" target="_blank" rel="noreferrer noopener">https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d</a> </p><p>IG: <a href="https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr" target="_blank" rel="noreferrer noopener">https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr</a> </p><p>LI: <a href="https://www.linkedin.com/company/choose-people-love-pets/" target="_blank" rel="noreferrer noopener">https://www.linkedin.com/company/choose-people-love-pets/ </a> </p>
July 13, 2026
Why Your Open Door Policy Isn't Working
<p>Every leader wants employees to speak up—but if you constantly find yourself saying, "I wish someone had told me sooner," your open door policy may not be working the way you think. </p><p>In this episode, Dr. Brianna Armstrong and Phoebe Valdez unpack why simply telling your team your door is always open isn't enough to create psychological safety. They explore the hidden power dynamics that make employees hesitate to speak honestly, why leaders often hear the truth only during exit interviews, and how great leaders intentionally create environments where feedback feels safe. </p><p>You'll learn practical ways to move beyond passive accessibility and build a culture where your team feels comfortable sharing concerns, solving problems together, and helping your hospital continuously improve. </p><p><strong>In this episode, we discuss:</strong> </p><ul><li><p>Why open door policies often fail </p></li><li><p>The hidden power dynamics every leader needs to understand </p></li><li><p>How employees perform a "risk calculation" before speaking up </p></li><li><p>The difference between accessibility and psychological safety </p></li><li><p>Why exit interviews reveal what leaders should have known all along </p></li><li><p>Practical ways to invite honest feedback </p></li><li><p>How curiosity—not defensiveness—builds trust </p></li><li><p>Simple leadership habits that create healthier teams </p></li></ul><p> <strong>Key Takeaways </strong></p><ul><li><p>An open door policy doesn't automatically create trust. </p></li><li><p>Psychological safety must be intentionally built. </p></li><li><p>Employees often filter feedback because of the inherent power imbalance. </p></li><li><p>Leaders should actively seek feedback instead of waiting for it. </p></li><li><p>Anonymous surveys and regular one-on-ones provide safer opportunities for honesty. </p></li><li><p>Curiosity is more powerful than defensiveness. </p></li><li><p>The best cultures normalize disagreement and collaborative problem-solving. </p></li><li><p>Listening before solving strengthens relationships and often leads to better solutions. </p></li></ul><p><strong> Memorable Quotes </strong></p><p>"Just because the door is open doesn't mean people will walk through it." </p><p>"People don't stay silent because they don't care. They stay silent because they're doing a risk calculation." </p><p>"The information was always there. The environment wasn't." </p><p>"Great hospitals don't avoid conflict. They get curious about it." </p><p>"The quality of your leadership is hidden inside the feedback people are afraid to give." </p><p>"Stop telling your team your door is open. Show them." </p><p><strong>Resources Mentioned </strong></p><ul><li><p>✅ Anonymous Culture Survey Template: https://docs.google.com/forms/d/1duOs1X1CmlLXlum74OLTnzuO2SOeyeJ2DIP4rCJNfMc/copy</p></li></ul><p><strong> Call to Action</strong> </p><p>If this episode challenged your thinking, send it to another leader who's trying to build a healthier workplace. </p><p>Then try this with one team member this week: </p><p>"What's one thing we could be doing better that you think I don't see?" </p><p>Resist the urge to explain or solve the problem. Simply listen. </p><p><strong>Follow for more: </strong></p><p>FB: <a href="https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d" target="_blank" rel="ugc noopener noreferrer">https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d</a> </p><p>IG: <a href="https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr" target="_blank" rel="ugc noopener noreferrer">https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr</a> </p><p>LI: <a href="https://www.linkedin.com/company/choose-people-love-pets/" target="_blank" rel="ugc noopener noreferrer">https://www.linkedin.com/company/choose-people-love-pets/ </a> </p>
59 total episodes available
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Frequently asked questions
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- What is Choose People Love Pets?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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