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Covered By NewLeaf Podcast

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by NewLeaf Service Contracts Inc

5.0(1 reviews)

7 episodes

Updated Daily

Accepts GuestsHas SponsorsLocation 🇺🇸

Podcast Overview

Welcome to "Covered by NewLeaf," the official podcast from NewLeaf Service Contracts Inc, hosted by NewLeaf’s CEO, Sean Hicks. In this insightful and engaging series, Sean pulls back the curtain on what it really takes to succeed in the fast-paced world of retail and supply chain management. From navigating evolving consumer expectations to optimizing product protection plans, Sean sits down with industry leaders, retail innovators, and logistics experts to uncover the secrets behind operational excellence, customer satisfaction, and sustainable growth.

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Publishing Since

10/3/2025

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Recent Episodes

July 24, 2026

The Surprising Innovation Making 130-Inch Home TVs a Reality in 2026

Welcome back to Covered by NewLeaf! In this episode, host Sean Hicks (CEO of New Leaf Service Contracts) sits down with Dennis Holzer, the Executive Director of the Powerhouse Alliance.The Powerhouse Alliance is a premier business-to-business buying group in the electronic space, encompassing nine independent wholesale distributors across 74 locations nationwide. Serving over 31,000 custom home theater installers and dealers, they provide everything from home networking to residential security.Sean and Dennis dive deep into the changing landscape of home electronics—including the massive evolution of TV sizes, the revolutionary shift toward bezel-less, bending microLED technology, the rising demand for high-end headphones, and the critical importance of robust home networking systems. Dennis also shares the incredible, comedic story of his 40+ year career trajectory and how a "90-day temporary role" turned into an 18-year legacy leading the alliance.If you are a custom integrator, custom installer, or tech enthusiast, you won't want to miss these exclusive industry insights!Chapters:<ul><li>00:00 – Preview: Bending Video Walls</li><li>00:30 – Introduction & What is the Powerhouse Alliance?</li><li>03:59 – The 4 Core Components of a Modern Home Theater</li><li>05:17 – TV Brands and the Death of Tube TVs</li><li>07:08 – TV Sizes Explode: From Projectors to 130-Inch Screens</li><li>11:34 – The Next Frontier: Seamless, Bending MicroLED Technology</li><li>17:49 – The State of Audio: Smartphones vs. Receivers</li><li>20:22 – The Rise of $5,000 Luxury Headphones & Noise Cancellation</li><li>26:47 – Home Networking: Routers, Access Points, and Overloading Systems</li><li>32:37 – Competitive Advantage: Installer Training Programs</li><li>36:10 – The Custom Integration Sales Process & TV Price Fluctuations</li><li>40:19 – Surveillance Cameras & Security Market Demand</li><li>41:13 – Dennis Holzer’s Backstory: Law School or Electronics?</li><li>45:50 – Buying Out Hamburg Brothers: Becoming a Company Owner</li><li>50:09 – The Limousine & The Wallet: How a 90-Day Gig Became 18 Years</li><li>56:13 – Outro & Partnership with New Leaf</li></ul><ul><li>Powerhouse Alliance Official Website: Check availability on estimates and learn more about their 74 distribution locations here: https://powerhousealliance.com/</li><li>New Leaf Service Contracts: Learn more about protecting your home theater inventory and electronics at https://www.newleafsc.net/portal/.</li><li>Featured Brands: Samsung, Sony, LG, TCL, Hisense, Epson, JVC, Eero, and Loewe</li></ul> Tags:#HomeTheater #CustomIntegration #PowerhouseAlliance #NewLeaf #AVDistributor #MicroLED #SmartHome #AudioVideo #CustomInstaller #ConsumerElectronics #NetworkingSystems #SurveillanceCameras

July 10, 2026

Leadership Lessons From a Skilled Trades CEO

In this episode of Covered by NewLeaf, host Sean Hicks, CEO of New Leaf Service Contracts, sits down with Josh Zolin, CEO of Windy City Equipment Service and author of Blue is the New White. Together, they dismantle the "college-only" myth and explore the lucrative, fulfilling opportunities within the blue-collar skilled trades.Josh shares his journey from Hollywood stuntman to leading a multi-state commercial kitchen and HVAC service empire. He offers actionable advice for business owners struggling with the labor shortage, including how to build a visual gated career path to attract talent and why your current employees are your best recruiters.Chapters:00:00 - The Power of Transferable Skills00:22 - Introduction: Meet Josh Zolin01:10 - From Stuntman to Windy City CEO02:22 - Scaling Through Relationships & Client Demand03:51 - The Technician Shortage Reality05:03 - Creating "Blue is the New White"07:05 - Targeting the Next Generation09:38 - Solving the Labor Bottleneck: Building vs. Finding Talent10:30 - The Visual Gated Career Path Strategy12:45 - Turning Every Employee into a Recruiter13:39 - Competitive Compensation & Benefits in Trades16:02 - Transitioning to the "Everything They Don't Tell You" Podcast18:22 - Leadership & Personal Development for Entrepreneurs21:04 - Using Transparency to Build Customer Trust24:34 - BITNW Academy: Teaching Soft Skills & Financial Acumen29:16 - Advice for Retailers Starting Repair Operations32:40 - Guidance for 18-Year-Olds: College vs. Trades35:46 - How to Connect with Josh ZolinResources Mentioned:Josh Zolin’s Website: joshzolin.comWindy City Equipment Service: windycityequipment.comJosh’s Podcast: Everything They Don’t Tell YouNew Leaf Service Contracts: newleafsc.netBook: Blue is the New WhiteTags:#SkilledTrades #BlueIsTheNewWhite #Leadership #Entrepreneurship #HiringTechnicians #BlueCollar #Podcast #NewLeafSC #WindyCityEquipment #JoshZolin

June 19, 2026

How Fred's Appliance Academy Is Shaping The Future Of Appliance Repair

In this episode of Covered By NewLeaf, host Sean Hicks, CEO of New Leaf Service Contracts, sits down with Adam Butcher, Director of Fred’s Appliance Academy, and Chad Phillipp, the academy’s lead instructor. They dive into the history of the academy, the critical need for new technicians in the appliance industry, and how their hands-on training program is shaping the next generation of trade professionals.From learning basic electrical theory to mastering complex refrigeration repairs, Adam and Chad explain how their curriculum prepares students from all walks of life for high-paying careers. They also discuss the importance of "soft skills" like customer service and professional courtesy, which are often the deciding factors in a technician's success.Chapters:0:00 – Introduction1:21 – History of Fred’s Appliance Academy3:53 – Growth and International Reach4:15 – Current Course Offerings: On-site and Online5:46 – Class Sizes and Learning Philosophy6:48 – Real-World Experience: Live Tech Rides8:00 – Independence and Vocational School Licensing9:55 – Funding and Student Sponsorship11:41 – Marketing and Social Media Success14:02 – Meet Instructor Chad Phillipp18:02 – Teaching Soft Skills and Customer Relations21:54 – Inside the Classroom and Lab Environment24:55 – Hands-On Training with Major Brands31:18 – Student Demographics and Career Changes34:43 – Income Potential for Appliance Technicians37:05 – Small Business Ownership and Consulting41:46 – The On-Campus Experience and Housing45:34 – Success Stories and Challenges Website: www.fredsacademy.comPhone: 1-800-781-181420Email: school@fredsappliance.com Tags:#ApplianceRepair #TradeSchool #FredsApplianceAcademy #NewLeaf #Podcast #CareerInTrades #TechnicalTraining #SmallBusiness #VocationalEducation #ApplianceTechnician

7 total episodes available

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Frequently asked questions

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What is Covered By NewLeaf Podcast?: Welcome to "Covered by NewLeaf," the official podcast from NewLeaf Service Contracts Inc, hosted by NewLeaf’s CEO, Sean Hicks. In this insightful and engaging series, Sean pulls back the curtain on what it really takes to succeed in the fast-paced world of retail and supply chain management.

From navigating evolving consumer expectations to optimizing product protection plans, Sean sits down with industry leaders, retail innovators, and logistics experts to uncover the secrets behind operational excellence, customer satisfaction, and sustainable growth.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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