Customer Experience is one of the most vital parts of an organization, and providing the best experiences for your customers is the most important thing you can do. Each episode will focus on different topics like customer experience, communication, listening skills, empathy, hot takes on support-related topics, and a lot more.
Customer is King
Claim This Podcastby Cxperts Africa
5.0(2 reviews)
6 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇳🇬
Podcast Overview
Customer Experience is one of the most vital parts of an organization, and providing the best experiences for your customers is the most important thing you can do. Each episode will focus on different topics like customer experience, communication, listening skills, empathy, hot takes on support-related topics, and a lot more.
Language
🇺🇲
Publishing Since
9/17/2021
1 verified contact email on file for Customer is King
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Recent Episodes
December 25, 2021
Xmas Special
<p>Merry Christmas everyone 🎄🥳</p> <p>On this episode, we spoke to different customers about the worse customer experience they received and also touchpoint on what could have been done differently.</p> <p>We have Temitope who almost ate party rice at the gele shop instead of the main party, Ayomide who still didn't tell us who her father is (you guessed right, she used the almighty "do you know who my father is") and lastly Dolapo who got served by Jumia Foods.</p> <p>Listen, enjoy, and share!</p>
November 29, 2021
Communication
<p>On today's episode, we have Funsho of Heimdall Business Solution in the house. He talked about the 3P's (Professionalism, Patience, and People first attitude) and how effective communication is the benchmark of a great support system. </p> <p>Listen and enjoy!</p>
November 6, 2021
Support - The Unsung Heroes
<p>Welcome back to another episode of the "Customer is King" podcast! On this episode, we had the privilege of chatting with Shalewa, the customer success lead at Buycoins - The easiest way to buy and sell crypto in Nigeria. She shared her thoughts on underrating the support department, and also how to move from good to being a great customer success personnel by not just being a middleman but actually taking ownership and providing prompt feedback to the customers. </p> <p>We also vibed to her remix of Bloody Samaritan, so be sure to listen till the end of the episode.😉</p>
6 total episodes available
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Frequently asked questions
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- What is Customer is King?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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