How often does this podcast release new episodes?

This podcast is currently inactive and not releasing new episodes.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

No, this podcast does not typically feature guests.

CX & Chill

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5.0(13 reviews)

25 episodes

Updated Inactive

Accepts GuestsHas Sponsors

Podcast Overview

The real, raw customer experience podcast. Join host Stephanie Todd as we explore the good, the bad, and the future of customer experience with experts from incredible brands around the world. Forget the boring convos and ancient perspectives on customer experience. Hilarious stories. Raw conversations. and Groundbreaking insights. Edgy. Honest. & Raw, tune in to get the unfiltered truth and answers to the questions no one else will ask on all things CX. A production of XO Studios, a division of XtendOps.

Language

🇺🇲

Publishing Since

4/15/2023

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Recent Episodes

November 22, 2023

S1. E23. Bonus Episode I The Outsource Mix with Bobby Brown from Align

In today's episode, we have an exclusive for you. Our host, Sean McCreery, engages in a fantastic conversation with contact center legend Bobby Brown. For the first time, Bobby opens up about his new venture, Align. Prepare to be enlightened by Bobby's accumulated wisdom from his 35-year career, his distinctive approach to BPO consulting, winning RFT’s and Align's mission to enhance business efficiency and streamline processes. Enjoy!

October 18, 2023

S1. E22. Season Finale I Real Connections: Authentic Storytelling with guest Lizard Films

Join us as your host, Sean McCreery, sits down with the crew of Lizard Films, Founder and Producer Jorge de la Parra, Producer Coordinator Donna Zaragoza, and Director/Post Producer Eric Virgen. In this episode, we explore the art of storytelling and the power it holds to connect us all. Tune in as we dive into the importance of genuine narratives, showcasing diverse and authentic life stories, and exciting collaborations with Netflix. Enjoy!

October 11, 2023

S1. E21. The Empathy Gap: Chat GPT vs. the Human Touch with Marcos Souza Tech Learning Manager at Serasa Experian

Join us as today's host Diana Castañeda, engages in a thought-provoking conversation with Marcos Souza, Tech Learning Manager at Serasa Experian. Get ready for an insightful talk on the intriguing relationship between humans and artificial intelligence, the definition of the “human touch,” and samba lessons. Enjoy!

25 total episodes available

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Frequently asked questions

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What is CX & Chill?: The real, raw customer experience podcast.

Join host Stephanie Todd as we explore the good, the bad, and the future of customer experience with experts from incredible brands around the world. Forget the boring convos and ancient perspectives on customer experience. Hilarious stories. Raw conversations. and Groundbreaking insights.

Edgy. Honest. & Raw, tune in to get the unfiltered truth and answers to the questions no one else will ask on all things CX.

A production of XO Studios, a division of XtendOps.
How often does this podcast release new episodes?: This podcast updates inactive.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: No, this podcast does not typically feature guests.

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