CX by Doing - Customer and Employee Experience - Leaders and Leading Organizations that Succeed by delivering great experiences are talking with us. For our video subscribe https://www.eglobalis.com/podcast/ The companies that succeed the most are the ones that can listen, learn, adapt, simplify, innovate, measure, generate change and as a result generate growth. With great digital or physical transformative human experience. (Customer, Partners, Employee). You can Subscribe. here in our vlog cast Let’s evolve and learn together by listening to real stories from global leaders.
CX Human Lab
Claim This Podcastby Ricardo Saltz Gulko
5 episodes
Updated Daily
Accepts GuestsHas Sponsors
Podcast Overview
CX by Doing - Customer and Employee Experience - Leaders and Leading Organizations that Succeed by delivering great experiences are talking with us. For our video subscribe https://www.eglobalis.com/podcast/ The companies that succeed the most are the ones that can listen, learn, adapt, simplify, innovate, measure, generate change and as a result generate growth. With great digital or physical transformative human experience. (Customer, Partners, Employee). You can Subscribe. here in our vlog cast Let’s evolve and learn together by listening to real stories from global leaders.
Language
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Publishing Since
7/15/2020
1 verified contact email on file for CX Human Lab
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Recent Episodes
March 11, 2021
Using a Human Centred Approach To Transforming Customer Experience - A great conversation with the amazing Tabitha Dunn the Chief Customer Officer – Head of Customer Experience at Ericsson
<p><a href="https://www.eglobalis.com/podcast/">A great conversation with the amazing Tabitha Dunn</a> the Chief Customer Officer – Head of Customer Experience and Global Sales Excellence at Ericsson.</p>
March 11, 2021
Want to Become a Customer Experience & Services Leading Global Brand? Talk with Shep!
<p>Our guest today is the amazing <strong>Shep Hyken</strong>, Chief Amazement Officer at Shepard Presentations. One of the best speakers around the world, his articles have been read in hundreds of publications. He’s a contributor for “Forbes”. He’s the author of “Moments of Magic,” “The Loyal Customer,” ” Wall Street Journal,” and USA Today best-seller, “The Cult of the Customer,” and more recently he published a book that I really love, “Convenience Revolution.” He’s also a creator of the Customer Focus program which helps clients develop a customer service culture and loyalty mindset.</p> <p>Shep Hyken had been advising for American Airlines, AT&T, AETNA, Abbott Laboratories, American Express, and many others. I must mention that due to Shep Hyken 2005 books, I personally got involved in customer experience and until today he is influencing millions of people. Without further ado, Mr. Shep Hyken is here with us today. Is worth to listen!</p>
August 9, 2020
Employee Led Transformation – With Lior Arussy Part II
<p>More than ever before, through this pandemic, enterprise and human ability to embracing change is crucial. <a href="https://www.eglobalis.com/podcast/">For watching Lior Video blog connect here.</a> Our guest today is Mr. Lior Arussy, the founder and previous president and CEO of Strativity Group, one of the world’s leading authorities on customer experience, customer centricity, and transformation, a global thought leader, strategic consultant, and author of eight great books, a keynote speaker, and father of five children.</p> <p> </p>
5 total episodes available
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This podcast updates daily.
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