Examining the relationship between the customer and your company.
CX Network
Claim This Podcastby Seth Adler
5.0(2 reviews)
164 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
Examining the relationship between the customer and your company.
Language
🇺🇲
Publishing Since
4/3/2017
1 verified contact email on file for CX Network
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
July 1, 2020
Oracle's Nate Skinner On Mistakes To Avoid & A Path For Success
<p>The Global Marketing Lead for CX at Oracle, Nate Skinner joins us and takes us through Marketing Mistakes to Avoid. Along the way, he also sets a path for success all while sharing use cases from his impressive career with some of the best companies in big tech.</p>
April 22, 2020
Elan Frank, Slack
<p>Elan Frank from Slack joins us and shares that the tool began life as a side project of another initiative. It's grown to be a true alternative to email. Channel based messaging is built for the future of work and as we discuss, the future of work is here, now.</p>
April 8, 2020
Ep. 156: Karen Tilstra, Florida Hospital
<p>Karen Tilstra is the co-founder of the Florida Hospital Innovation Lab. In this conversation, Karen emphasizes the intent of the Innovation Lab, which, not surprisingly, is innovation. However, the process to innovation is often overlooked. Karen describes it as a “multifaceted journey of learning, of discovery, of openness.” In other words, innovation isn’t instantaneous, nor does it happen in a silo. When a brand thinks they know what’s best for their customers—instead of interacting with those customers—it’s often the beginning of the end. Karen details Sears’ downward spiral as an example. Next, Karen questions the value of the typical enterprise growth mentality. Is “grow or die” a myth or a reality? True, meaningful innovation involves the application of certain soft skills that aren’t immediately apparent. Karen drives their importance home in this insightful, outside-of-the-box conversation.</p>
164 total episodes available
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Frequently asked questions
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- What is CX Network?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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