CX Now & Next, a Video Podcast Series from Knack Systems, brings together highly accomplished guests - experts in their field, the industry's finest minds, our valued customers, and SAP CX leaders. We aim to assist you on your Customer Experience journey by providing proven CX strategies, real-world insights, and best practices. Welcome to the show!
CX Now & Next
Claim This Podcastby Knack Systems
3 episodes
Updated Daily
Accepts GuestsHas Sponsors
12
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality23
Social0
YouTube0
Engagement0
Podcast Overview
CX Now & Next, a Video Podcast Series from Knack Systems, brings together highly accomplished guests - experts in their field, the industry's finest minds, our valued customers, and SAP CX leaders. We aim to assist you on your Customer Experience journey by providing proven CX strategies, real-world insights, and best practices. Welcome to the show!
Language
🇺🇲
Publishing Since
8/9/2023
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12
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality23
Social0
YouTube0
Engagement0
6
Excellent Areas
1
Good Performance
12
Growth Opportunities
excellent
Episode Length
24 minutes
Performing excellently!
good
Show Notes Quality
3.0/5
Recommendations available
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poor
Publishing Consistency
Every 304 days
Recommendations available
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Recent Episodes
September 17, 2025
Unlocking SAP’s New B2B Self-Service Portal with Knack Systems
<p><strong>The New SAP B2B Self-Service Portal & Knack Systems: Your Fastest Path to B2B Self-Service Success</strong></p><p>SAP has launched a new <a href="https://www.sap.com/products/crm/b2b-selfservice-portal.html" target="_blank" rel="ugc noopener noreferrer">SAP B2B Self-Service Portal</a> designed for SAP ERP customers and Knack Systems is at the center of it. In this episode, <strong>Imran Shahdad, </strong>Global VP, SAP CX, Commerce, Consumer Industries & Customer Engagement Solutions at SAP and <strong>Sandeep Nalgundwar, </strong>Partner and Chief Customer Officer, Knack Systems join host James DuBose to discuss how SAP empowers SAP ERP customers with the new SAP B2B Self-Service portal and <a href="https://www.knacksystems.com/solutions/b2b-self-service-portal-knack-brava" target="_blank" rel="ugc noopener noreferrer">Knack Brava,</a> Knack Systems’ Rapid B2B Self-Service Accelerator, delivers faster time-to-value and a future-ready experience.<br></p>
April 8, 2025
Knack Systems & Zoovu’s Partnership for AI-powered Product Search & Discovery
Knack Systems and Zoovu's partnership accelerates AI adoption and simplifies complexity for B2B and B2C brands, unlocking real results through AI-powered product search and discovery.
August 9, 2023
“Boosting Revenue in Industrial Manufacturing: Optimizing B2B Sales with SAP CPQ”
James DuBose and RK Pai explain how SAP CPQ optimizes B2B sales and boosts revenue for industrial manufacturers, addressing complex sales challenges in this interview.
3 total episodes available
Deep-dive analytics for CX Now & Next
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is CX Now & Next?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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